Social exchange theory

社会交换理论
  • 文章类型: Journal Article
    目的:本研究的目的是研究医院环境中高绩效工作系统(HPWS)与组织创新之间的关系,检查员工敬业度在这种关系中作为调解人的作用。此外,该研究旨在研究视角在HPWS与员工敬业度之间的调节作用,以及对领导者的信任对员工敬业度与组织创新之间联系的调节作用。
    方法:定量演绎因果方法,随着横截面的方法,被利用。结构方程模型被用来分析来自530名医院医生样本的数据,在信德省的公共和私营部门实践人力资源管理,巴基斯坦。
    结果:研究结果表明,HPWS对员工敬业度和组织创新的积极影响。此外,员工敬业度在一定程度上调节了HPWS与组织创新之间的关系,而透视的调节作用显著影响了HPWS和员工敬业度之间的联系。
    结论:虽然HPWS因增强组织创新而受到认可,这项研究证实了它们对个人和组织结果的积极影响,特别是在巴基斯坦的医疗保健部门。这项研究表明,当HPWS被有效地感知和实施时,这些综合实践对员工和组织都有好处,即使在具有挑战性的情况下。
    OBJECTIVE: The purpose of this research is to examine the relationship between high- performance work systems (HPWS) and organisational innovation in hospital settings, examining the role of employee engagement as a mediator in this relationship. Additionally, the study aims to investigate the moderating role of perspective-taking between HPWS and employee engagement as well as the moderating effect of trust in leader on the connection between employee engagement and organisational innovation.
    METHODS: A quantitative-deductive causal method, along with a cross-sectional approach, was utilized. Structural equation modelling was applied to analyse data from a sample of 530 doctors employed in hospitals, practicing human resources management in the public and private sectors of Sindh province, Pakistan.
    RESULTS: The findings show positive effects of HPWS on employee engagement and organisational innovation. Additionally, employee\'s engagement partially mediates the relationship between HPWS and organisational innovation, while the moderating role of perspective-taking significantly influences the link between HPWS and employee engagement.
    CONCLUSIONS: While HPWS are recognized for enhancing organisational innovation, this study confirms their positive effects on individual and organisational outcomes, particularly within the healthcare sector in Pakistan. This study suggests that when HPWS are effectively perceived and implemented, these integrated practices can be beneficial for both employees and organizations, even in challenging situations.
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  • 文章类型: Journal Article
    远程办公越来越普遍,具有作为住宿场所的潜力,促进包容和促进劳动力各部分之间的健康参与,比如老龄化的员工,患有慢性病的人或与一个或多个受抚养人独居的人。然而,这种有希望的途径提出了在文献中仍未得到充分探索的管理挑战。
    本研究旨在确定远程办公管理中与住宿相关的挑战,具有特定需求的生活状况的工人的包容和健康。
    我们以社会交换理论为基础进行了描述性解释研究,通过采访9名经理收集数据,并开展涉及16名工人的焦点小组。我们使用主题分析方法来分析数据。
    我们确定了七个总体主题,这些主题包含与住宿有关的管理挑战(例如,在员工的利益和对组织的影响之间保持平衡)包容(例如,保持团队凝聚力)和健康(例如,管理远程工作者的情绪)。
    这些发现强调了促进跨等级层次的强大社会交流的重要性,他们强调必须为经理配备必要的工具,以应对因住宿要求而产生的道德困境。
    UNASSIGNED: Telework is increasingly prevalent and holds the potential to serve as an accommodation, facilitating inclusion and promoting healthy participation among various segments of the workforce, such as aging employees, individuals with chronic illnesses or those living alone with one or more dependents. Nevertheless, this promising avenue presents management challenges that remain underexplored in the literature.
    UNASSIGNED: This study aimed to identify the challenges in telework management related to accommodations, inclusion and the health of workers with life situations entailing specific needs.
    UNASSIGNED: We conducted a descriptive interpretative study grounded in Social Exchange Theory, by collecting data through interviews with 9 managers and conducting focus groups involving 16 workers. We used a thematic-analysis approach to analyze the data.
    UNASSIGNED: We identified seven overarching themes encapsulating management challenges that relate to accommodation (e.g., maintaining a balance between the benefits for the worker and the impacts on the organization) inclusion (e.g., maintaining team cohesion) and health (e.g., managing teleworkers\' emotions).
    UNASSIGNED: The findings underscore the significance of fostering robust social exchanges across hierarchical levels, and they highlight the necessity of equipping managers with the requisite tools to navigate the ethical quandaries arising from accommodation requests.
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  • 文章类型: Journal Article
    背景:患有癌症的成人和儿童很少或晚期接受姑息治疗。肿瘤学家经常保留这些转诊。社会交换理论用于解释各种临床环境中的医生转诊行为。其在癌症姑息治疗环境中的效用尚不清楚。
    方法:我们使用卡尔·波普尔的假设演绎方法来检验假设。假设是,社会交换理论是解释肿瘤学家在癌症环境中姑息治疗转诊行为的有用框架。根据系统综述和原始研究的经验性发现,检验了理论框架的实用性。
    结果:社会交换理论的大多数组成部分可以解释医生的转诊行为,例如对提供者或服务的信念,在职业参与期间引发的情绪,它的象征意义和污名,转诊任务的复杂性,需要努力来实现它,其成本,benefit,和价值在癌症环境中相似。经验发现表明,肿瘤学家提供了更好的姑息治疗整合策略和解决方案,而不是将他们现有的参与与潜在的替代方案进行比较并选择它们。
    结论:发现社会交换理论有助于解释肿瘤学家的姑息治疗转诊行为。以用来检验的数据为基础,进一步发展社会交换理论,建议将反馈和解决方案作为理论框架的组成部分,以及替代方案的比较水平。
    BACKGROUND: Adults and children with cancer are referred to palliative care infrequently or late. Oncologists often gatekeep these referrals. Social exchange theory is used to explain physician referral behaviour in various clinical settings. Its utility in a cancer palliative care setting is not known.
    METHODS: We used Karl Popper\'s hypothetico-deductive approach to test the hypothesis. The hypothesis was that social exchange theory is a helpful framework for explaining oncologists\' palliative care referral behaviour in a cancer setting. The utility of the theoretical framework was tested against the empiric findings of a systematic review and original research.
    RESULTS: Most components of social exchange theory known to explain physician referral behaviour like beliefs about the provider or service, emotions triggered during the professional engagement, its symbolism and stigma, the complexity of the referral task, efforts needed to achieve it, its cost, benefit, and value were similar in a cancer setting. Empirical findings suggest that oncologists provided strategies and solutions to better palliative care integration instead of comparing their existing engagement with potential alternatives and choosing them.
    CONCLUSIONS: Social exchange theory was found to be helpful in explaining oncologists\' palliative care referral behaviour. To further develop the social exchange theory based on the data used to test it, it is recommended to include feedback and solutions as a component of the theoretical framework alongside a comparison level for alternatives.
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  • 文章类型: Journal Article
    选择雇主(EOC)是一个相对较新的现象,特别是在人力资源管理方面。现有员工和潜在人才有理由和期望将雇主指定为EOC。虽然平机会在过去几年受到学术界和实务界的广泛关注,这项工作主要集中在管理和营销观点上,迄今缺乏坚实的理论基础。借鉴社会交换理论(SET),基于人力资源和员工的看法和经验,本研究旨在探索和调查构成/指定雇主为选择EOC雇主的因素。从沙特跨国公司现有的全职员工中收集了两个定性的三角数据集:公开访谈和文档分析(横截面和纵向)。采用主题分析法(TA)对两种方法进行分析。调查结果显示,公司形象,培训,和发展,满意,参与和承诺,公平,工作文化,奖励,增长的机会,团队合作,动机,和企业社会责任是导致员工指定雇主为平等机会委员会的因素。这项研究有助于概念上的知识,理论上,凭经验,主要在人力资源管理领域。这项研究是最早在跨国沙特组织中实证识别和调查员工相关因素并对其进行评估的研究之一。认识到这项基于经验的研究的发现有助于人力资源经理将其组织指定为当前员工和未来人才的EOC。
    Employer of choice (EOC) is a relatively new phenomenon, particularly in Human Resources Management. Existing employees and prospective talent have reasons and expectations to designate an employer as an EOC. While EOC has received extensive attention from both academics and practitioners over the past few years, the work has mostly focused on managerial and marketing perspectives, and thus far lacks a strong theoretical foundation. Drawing on Social Exchange Theory (SET), based on Human Resources and employees\' perceptions and experiences, this research aims to explore and investigate the factors that constitute/designate an employer as an Employer of Choice EOC. Two qualitative triangulated data sets were collected from existing full-time employees at a Saudi multinational corporation: open interviews and document analysis (cross-sectional and longitudinal). Thematic analysis (TA) was employed to analyze both methods. The findings reveal that company image, training, and development, satisfaction, involvement and commitment, fairness, work culture, reward, opportunities for growth, teamwork, motivation, and corporate social responsibility are the factors that lead employees to designate an employer as an EOC. This research contributes to knowledge conceptually, theoretically, and empirically, mainly in the area of Human Resources Management. This research represents one of the first studies to empirically identify and investigate employee-related factors and evaluate them all together in a multinational Saudi organization. Recognizing the findings of this empirical-based research assists HR managers in designating their organizations as an EOC for current employees and prospective talents.
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  • 文章类型: Journal Article
    工作场所的负面行为总是扰乱公司的管理。本研究调查了黑暗三合会与各种类型的知识隐藏(规避隐藏,装傻,和合理的隐藏)在公司中。此外,本研究探讨了感知的组织政治作为中介。本研究的设计是定量和实证主义的。数据是通过随机抽样方法从在中国商业银行公司工作的383名人员/员工中收集的,分为三波(45天间隔)。使用偏最小二乘结构方程模型(PLS-SEM)技术和Smartpls-4软件分析数据。这项研究证实了黑暗三合会与知识隐藏有正相关关系,除了精神病和马基雅维利主义,这与装傻和躲藏没有显著相关性,分别。感知的组织政治在很大程度上调解了黑暗三合会人格特质与知识隐藏类型之间的关联。具有政治技能和基于信任的文化的员工可以对抗黑社会性质的人,并阻止隐藏知识的文化。为了有效管理企业中的知识隐藏问题,编纂内隐和外显知识并开发知识库可以阻止知识隐藏文化。
    Negative behaviors at the workplace always disturb the management of the firms. This research investigates the link between the dark triad and various types of Knowledge hiding (Evasive hiding, Playing dumb, and Rationalized hiding) in firms. In addition, this study explores perceived organizational politics as a mediator. The design of this study is quantitative and positivist. The data were collected in three waves (45 days gap) with a random sampling approach from 383 personnel/staff working in Chinese commercial banking firms. The data were analyzed using the partial least squares structural equation modeling (PLS-SEM) technique and Smartpls-4 software. This study confirms that dark-triad has a positive relation with knowledge hiding, except psychopathy and Machiavellianism, which have no significant correlation with playing dumb and evasive hiding, respectively. Perceived organizational politics significantly mediate the association between dark triad personality traits and the types of knowledge hiding. Employees with political skills and a trust-based culture can counter the dark-triad personalities and discourage the knowledge-hiding culture. For effective management of knowledge-hiding issues in firms, codifying implicit and explicit Knowledge and developing knowledge repositories can discourage a knowledge-hiding culture.
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  • 文章类型: Journal Article
    目的:通过社会交换理论来衡量与护士的领导-成员交换和团队-成员交换的关联创新行为。
    背景:护理领域积极倡导创新。其他领域已经证明,领导者-成员交流和团队-成员交流可以促进创新行为,但是这种关联在护理中并不清楚。
    方法:横断面研究。
    方法:采用多阶段抽样的方法从河南省5家三级医院抽取560名护士。数据来自自我报告问卷。采用预调查的30名护士对问卷的有效性进行验证。SPSS过程宏用于验证领导-成员交换和团队-成员与护士的创新行为的关联。
    结果:领导-成员交换和团队-成员交换与护士的创新行为显著相关,团队-成员交换对领导者-成员交换与创新行为之间的关系具有中介作用。
    结论:领导-成员交流和团队-成员交流对护士的创新行为产生积极影响。领导-成员交流可以通过团队-成员交流的中介作用促进护士的创新行为。
    结论:这项研究表明,在促进护士创新行为方面,应更加重视领导-成员交流和团队-成员交流。这一发现对促进护士的创新行为具有重要意义。领导者需要关注护士的创新需求并提供支持。同时,领导力培训计划对于管理者建立积极的团队关系是必要的。
    没有患者或公众参与。
    OBJECTIVE: To measure the association of leader-member exchange and team-member exchange with nurses\' innovative behaviours through social exchange theory.
    BACKGROUND: The field of nursing is actively advocating innovation. Other fields have proven that leader-member exchange and team-member exchange can promote innovative behaviour, but such an association is not clear in nursing.
    METHODS: A cross-sectional study.
    METHODS: A total of 560 nurses were selected from five tertiary hospitals in Henan Province (China) by multistage sampling. Data were collected from a self-report questionnaire. Thirty nurses in the pre-survey were used to verify the validity of the questionnaire. SPSS PROCESS macro was used to verify the association of leader-member exchange and team-member exchange with nurses\' innovative behaviours.
    RESULTS: Leader-member exchange and team-member exchange were significantly associated with nurses\' innovative behaviours, and team-member exchange had a mediating effect on the relationship between leader-member exchange and innovative behaviour.
    CONCLUSIONS: Leader-member exchange and team-member exchange positively affect nurses\' innovative behaviours. Leader-member exchange can promote nurses\' innovative behaviours through the mediating role of team-member exchange.
    CONCLUSIONS: This study indicated that leader-member exchange and team-member exchange should be given more attention in promoting nurses\' innovative behaviours. This finding has implications for the promotion of innovative behaviours in nurses. Leaders need to focus on the innovative needs of nurses and offer support. Meanwhile, leadership training programs are necessary for managers to create positive team relationships.
    UNASSIGNED: No patient or public involvement.
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  • 文章类型: Journal Article
    虽然防止性骚扰的法律保护至关重要,它们的实施可能会产生意想不到的后果。这项研究探讨了这些保护措施的潜在弊端-担心虚假指控-及其对台湾工作场所跨性别指导的影响。借鉴社会交换理论,我们调查了对指控的恐惧如何阻碍男女之间有价值的指导关系。通过拦截调查,我们研究了这些担忧是否会导致女性指导机会减少,有可能阻碍他们的职业发展。我们提出了新的结构,并使用SmartPLS4.1对模型进行了分析。我们的发现揭示了一个复杂的动态:对指控的恐惧似乎确实减少了跨性别指导,引起人们对其对女性职业轨迹的影响的担忧。然而,调查结果还表明,男性支持性骚扰法,仍然相信这些法律是必要的。我们讨论了我们的模型及其含义;此外,我们强调需要平衡法律保护,同时促进积极的指导关系的战略。
    While legal protections against sexual harassment are crucial, their implementation could have unintended consequences. This study explores the potential downside of these protections-fear of false accusations-and its impact on cross-gender mentoring in Taiwanese workplaces. Drawing on social exchange theory, we investigate how fear of accusations might discourage valuable mentoring relationships between men and women. Through an intercept survey, we examined whether these concerns may lead to reduced mentoring opportunities for women, potentially hindering their career advancement. We proposed new constructs and analyzed the model using SmartPLS 4.1. Our findings reveal a complex dynamic: fear of accusations does appear to decrease cross-gender mentoring, raising concerns about its impact on women\'s career trajectories. However, the findings also suggest that men support sexual harassment laws, still believing these laws are needed. We discuss our model and its implications; additionally, we emphasize the need for strategies that balance legal protections while also fostering positive mentoring relationships.
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  • 文章类型: Journal Article
    冒名顶替和知识隐藏行为对员工和组织绩效产生负面影响。本研究考察了冒名顶替者领导者与知识隐藏(回避隐藏,装傻,和合理化的隐藏)。依恋回避是作为冒名顶替领导者和知识隐藏之间的媒介进行讨论的。对于定量分析,这项研究通过在不同组织的随机选择的官方媒体页面上共享调查工具链接,收集了429名具有两个时间滞后的个人的数据。在获得这些页面的管理员批准后,这些组织的领导和下属被要求参加这项研究。采用偏最小二乘结构方程建模方法与Smartpls-4软件进行数据分析。研究结果表明,冒名顶替者的领导者会促进隐藏在下属中的知识。然而,冒名顶替的领导者在下属中大力提倡合理化的隐藏行为。依恋回避是冒名顶替者领导者与知识隐藏行为之间的关系。然而,最高的调解关系存在于冒名顶替的领导者和下属的哑巴行为之间。本研究加强了社会交换理论的概括性。本研究中提到的含义有助于理解和处理Imposorism和知识隐藏现象。
    Impostorism and knowledge-hiding behaviors negatively impact employees and organizational performance. This study examines the association between impostor leaders and knowledge hiding (evasive hiding, playing dumb, and rationalized hiding). Attachment avoidance is discussed as a mediator between impostor leaders and knowledge-hiding. For quantitative analyses, this study collected the data from 429 individuals with two time lags by sharing the survey instrument link on different organizations\' randomly selected official media pages. After obtaining approval from the administrators of these pages, leaders and subordinates from these organizations were asked to participate in the study. The partial least squares structural equation modeling method is employed with Smartpls-4 software for data analyses. The findings indicate that impostor leaders promote knowledge hiding in subordinates. However, impostor leaders highly promote rationalized hiding behavior in subordinates. Attachment avoidance mediates the relationship between the impostor leader and knowledge-hiding behaviors. However, the highest mediation relationship exists between an impostor leader and playing dumb behavior in subordinates. This study strengthens the generalizability of the social exchange theory. The implications mentioned in this study are beneficial in understanding and dealing with the Impostorism and knowledge-hiding phenomena.
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  • 文章类型: Journal Article
    本研究探讨了剥削性领导如何影响员工的工作热情,参与的重要因素,创造力,和生产力。它进一步探讨了对领导者的信任如何调解这种关系。通过应用社会交换理论和资源保护理论,并使用SmartPLS通过基于协方差的结构方程模型分析384名全职员工的反应,研究结果证实了剥削性领导对工作激情的负面影响。他们还强调了信任在领导者中的重要中介作用。这些见解强调了在组织政策中解决剥削性领导和增强信任以提高工作热情的重要性。该研究不仅为组织提供了有价值的信息,而且为未来对领导风格的研究奠定了基础,信任,和员工的激情。
    This study explores how exploitative leadership affects employees\' work passion, a vital element for engagement, creativity, and productivity. It further delves into how trust in leaders mediates this relationship. By applying social exchange theory and conservation of resources theory and analyzing responses from 384 full-time employees through covariance-based structural equation modeling using SmartPLS, the findings confirm the negative effects of exploitative leadership on work passion. They also underscore the significant mediating role of trust in leaders. These insights underline the importance of addressing exploitative leadership in organizational policies and enhancing trust to improve work passion. The study not only provides valuable information for organizations but also lays the groundwork for future research on leadership styles, trust, and employee passion.
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  • 文章类型: Journal Article
    本研究旨在证明组织承诺在培训与发展之间的中介作用。职业发展,和工作表现。通过随机抽样技术对362名一线酒店员工进行了调查。分析方法包括描述性统计,测量,并通过SPSS23和SmartsPLS3.0构建模型。这项研究显著检验了培训和发展与工作绩效之间的相关性,职业发展,和工作表现。此外,酒店部门的组织承诺与工作绩效显著相关。此外,酒店人员的培训与发展与工作绩效职业发展之间的显著相关是由组织承诺介导的。业主和经理应该知道必要的政策,以提高员工的工作绩效和组织承诺,并考虑适当的行为。此外,应实施加强职业发展、培训和发展所需的所有设施,以加强酒店当前和未来的需求。这项研究对结果及其局限性的解释进一步推动了这一点,其中还包括对未来研究可能性的建议。这项研究填补了孟加拉国酒店业的空白,在那里,研究工作到广泛的培训和发展,职业发展实践,组织承诺,工作表现很少见。
    This study aims to justify the mediating effect of organizational commitment in the association between training and development, career development, and work performance. Data was collected from 362 frontline hotel employees through a survey by random sampling technique. The analysis methodology comprises descriptive statistics, measurement, and structure models through SPSS 23 and Smarts PLS 3.0. This study significantly examined the correlation between training and development and work performance, career development, and work performance. Moreover, organizational commitment in the hotel sector is significantly associated with work performance. Furthermore, the significant correlation between training and development and work performance career development among hotel personnel is mediated by organizational commitment. Owners and managers should know the necessary policies to enhance employees\' work performance and organizational commitment and consider appropriate behaviour. Besides, all required facilities for enhancing career development and training and development should be implemented to strengthen hotels\' present and future demands. It is furthered by the study\'s explanations of the results and their limitations, which also included suggestions for future research possibilities. This research filled the gap in the hotel industry in Bangladesh, where study works into wide-ranging training and development, career development practices, organizational commitment, and work performance were rare.
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