Mixed-methods design

混合方法设计
  • 文章类型: Journal Article
    背景护理点超声(POCUS)对许多经验丰富的急诊医生具有破坏性,因为它需要具备新的物理技能,实时图像解释,和导航的新软件提交到电子健康记录(EHR)。用于临床决策的已执行POCUS研究的不完整文档代表了潜在的法医学责任,可能会使患者暴露于重复或潜在不必要的成像,这是一个错失的报销机会。确定EDPOCUS文档完成的有效促进者需要额外的调查。方法在本混合方法研究的第一部分,根据最近的POCUS文档表现,将符合条件的主治医师分层为使用水平(\"高\"/\"低\"/\"从不\").对高利用率和低利用率进行了半结构化访谈,以探讨他们对POCUS提交工作流程的看法以及对各种拟议干预措施的接受度。使用探讨感知有用性和可用性的主题分析对定性数据进行了分析。研究的第二部分包括两个干预阶段。首先,达到最低POCUS文件数量的医师获得额外的轮班安排灵活性奖励.在第二阶段,获得最多采访支持的干预,每日文档提醒电子邮件,已实施。主要结果是按提交的所有研究除以每月进行的所有研究(提交加上未提交)计算的个人POCUS记录率。提供商级别的月度数据汇总为部门费率。结果对12名医师进行了访谈,最高的六个,最低的文档四分位数的六个。两组都支持相同的两项干预措施:提醒电子邮件排名第一,然后货币奖励排名第二。高利用率强调POCUS的临床实用性,而低使用率的人对“双重计费”和暴露于不确定的扫描解释的法医学责任表示担忧。对于低利用率者,文件的决定可能取决于执行住院医师显示的信心。两组人都对使用单独的程序感到沮丧,Qpath(TelexyHealthcare,Inc,枫树岭,不列颠哥伦比亚省,加拿大),用于POCUS文档。在干预第一阶段,随着时间表要求激励措施的引入,部门文件总数从44.6%增加到60.1%。在所有文档四分位数中都可以看到这种改进。在干预第二阶段增加了每日文档提醒电子邮件后,部门比率保持稳定,没有进一步改善。当提醒电子邮件停止但休息日请求激励仍在继续时,部门费率没有下降。结论实施非财务班次调度激励措施与部门POCUS文档率的最大增长相关。受访者错误地预测,电子邮件提醒将是最有影响力的干预措施,突显了医生的感知与行为改变的有效驱动因素之间的不匹配。进一步的调查可能侧重于确定时间表请求激励的孤立影响的大小和寿命,正如人们可能期望的那样,边际效用递减。
    Background Point-of-care ultrasound (POCUS) has been disruptive to many experienced emergency physicians as it requires competence in a new physical skill, real-time image interpretation, and navigation of novel software for submission to the electronic health record (EHR). Incomplete documentation of a performed POCUS study used for clinical decision-making represents a potential medicolegal liability, may expose the patient to repetitive or potentially unnecessary imaging, and is a missed opportunity for reimbursement. Identifying effective facilitators of ED POCUS documentation completion requires additional investigation. Methods In the first part of this mixed-methods study, eligible attending physicians were stratified into levels of use (\"high\"/\"low\"/\"never\") based on recent POCUS documentation performance. Semi-structured interviews were conducted with high and low utilizers to explore their perceptions of the POCUS submission workflow and their receptivity to various proposed interventions. Qualitative data were analyzed using a thematic analysis that explored perceived usefulness and usability. The second part of the study consisted of two intervention phases. First, physicians achieving minimum POCUS documentation numbers were rewarded with additional shift scheduling flexibility. In the second phase, the intervention that garnered the most interview support, daily documentation reminder emails, was implemented. The primary outcome was the individual POCUS documentation rates calculated as all studies submitted divided by all studies performed (submitted plus unsubmitted) per month. Provider-level monthly data was aggregated into a departmental rate. Results Interviews were conducted with 12 physicians, six from the highest and six from the lowest documentation quartiles. Both groups supported the same two proposed interventions: reminder emails ranked first, then monetary rewards ranked second. High utilizers emphasized the clinical utility of POCUS, whereas low utilizers expressed concerns over \"double billing\" and exposure to medicolegal liability with uncertain scan interpretations. For low utilizers, a documentation decision could be dependent on the performing resident physician\'s displayed confidence. Both groups voiced frustration with the need to use a separate program, Qpath (Telexy Healthcare, Inc, Maple Ridge, British Columbia, Canada), for POCUS documentation. During intervention phase one, the aggregate departmental documentation rate increased from 44.6% to 60.1% with the introduction of the schedule request incentive. This improvement was seen across all documentation quartiles. The departmental rate remained stable and did not improve further following the addition of the daily documentation reminder emails in intervention phase two. When reminder emails ceased yet the day-off request incentive continued, the departmental rate did not drop. Conclusions The implementation of a non-financial shift scheduling incentive correlated with the largest increase in departmental POCUS documentation rate. Interviewees incorrectly predicted that email reminders would be the most influential intervention highlighting a mismatch between physician perception and effective drivers of behavior change. Further investigation may focus on determining the size and longevity of the isolated impact of a schedule request incentive, as one might expect diminishing marginal utility.
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  • 文章类型: Journal Article
    背景:《柳叶刀》系列腰背痛(LBP)强调了低收入和中等收入国家(LMICs)缺乏LBP数据。该研究旨在描述(1)LBP护理目前在LMIC中提供的是什么,以及(2)如何提供护理。方法:在线混合方法研究。LBP在LMICs中的联盟(n=65)是由领先的LBP研究人员(关于LBP的出版物>2)和多学科临床医生和患者合作伙伴组成的专家小组建立的,他们在LMICs中具有五年的临床/生活LBP经验。采用描述性统计分析定量数据。两名研究人员使用演绎和归纳编码独立分析了定性数据,并开发了主题框架。调查结果:代表32个低收入国家的55名受邀小组成员中有47名(85%)完成了调查(38%为女性;62%为男性)。该小组包括临床医生(34%),研究人员(28%),教育工作者(6%),和患者伴侣(4%)。药物疗法和电生理药物是最常用的LBP治疗方法。主题框架由八个主题组成:(1)自我管理无处不在;(2)药物是基石;(3)传统疗法有一席之地;(4)社会起着重要作用;(5)成像使用非常普遍;(6)依赖被动方法;(7)社会决定因素影响LBP护理途径;(8)卫生系统准备不足,无法解决LBP负担。解释:LBP在LMICs中的护理并没有与现有的最佳证据一致。研究结果将有助于LMIC的研究优先次序,并指导全球LBP临床指南。资金:主要作者的奖学金得到了国际疼痛研究协会的支持。
    BACKGROUND: The Lancet Low Back Pain (LBP) Series highlighted the lack of LBP data from low- and middle-income countries (LMICs). The study aimed to describe (1) what LBP care is currently delivered in LMICs and (2) how that care is delivered. DESIGN: An online mixed-methods study. METHODS: A Consortium for LBP in LMICs (n = 65) was developed with an expert panel of leading LBP researchers (>2 publications on LBP) and multidisciplinary clinicians and patient partners with 5 years of clinical/lived LBP experience in LMICs. Quantitative data were analyzed using descriptive statistics. Two researchers independently analyzed qualitative data using inductive and deductive coding and developed a thematic framework. RESULTS: Forty-seven (85%) of 55 invited panel members representing 32 LMICs completed the survey (38% women, 62% men). The panel included clinicians (34%), researchers (28%), educators (6%), and people with lived experience (4%). Pharmacotherapies and electrophysiological agents were the most used LBP treatments. The thematic framework comprised 8 themes: (1) self-management is ubiquitous, (2) medicines are the cornerstone, (3) traditional therapies have a place, (4) society plays an important role, (5) imaging use is very common, (6) reliance on passive approaches, (7) social determinants influence LBP care pathway, and (8) health systems are ill-prepared to address LBP burden. CONCLUSION: LBP care in LMICs did not consistently align with the best available evidence. Findings will help research prioritization in LMICs and guide global LBP clinical guidelines. J Orthop Sports Phys Ther 2024;54(8):560-572. Epub 11 April 2024. doi:10.2519/jospt.2024.12406.
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  • 文章类型: Journal Article
    背景:气候变化是全球范围内的重大公共卫生问题。为了实现气候目标并降低发病率,个人行为的范式转变,例如,在流动性方面,是需要的。市政干预可以通过不同的心理机制激励个人从事气候友好型行为。为了成功的干预,有必要从研究参与者及其参与流动项目的原因那里获得更好的洞察力(例如,动机方面)。
    方法:使用混合方法设计来评估人们参与市政流动干预的原因和特征。定量子研究评估了社会经济特征,环境意识和感知压力。定性子研究探讨了参与和变革的动机,关于汽车更换的观点和汽车使用的原因。
    结果:结果表明,参与者(n=42)受教育程度相当高,并且表现出中等的环境意识。定性研究部分的参与者(n=15)在干预前已经开始减少汽车使用,并将干预用作起点或试验阶段。
    结论:城市干预项目具有合适的招募策略和研究参与者的更好见解,旨在激励个人从事气候友好型行为,可以帮助加强可持续性和公共卫生。
    BACKGROUND: Climate change is a major public health issue worldwide. To achieve climate targets and reduce morbidity, a paradigm shift in individual behavior e.g., in mobility, is needed. Municipal interventions can motivate individuals to engage in climate-friendly behavior through different psychological mechanisms. In order for successful interventions, it is necessary to gain better insight from study participants and their reasons for participating in mobility projects (e.g., motivational aspects).
    METHODS: A mixed-methods design was used to evaluate reasons and characteristics of people for participating in an municipal mobility intervention. The quantitative sub-study assesses socioeconomic characteristics, environmental awareness and perceived stress. The qualitative sub-study explores motivation for participation and change, perspectives on car replacement and reasons for car use.
    RESULTS: Results show that participants (n = 42) are rather high educated and show medium environmental awareness. Participants of the qualitative study part (n = 15) were motiviated to reduce car use already before the intervention and used the intervention as starting point or trial phase.
    CONCLUSIONS: Urban intervention projects with fitted recruitment strategies and better insights from study participants with the aim to motivate individuals to engage in climate-friendly behavior can help to strengthen sustainability and public health.
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  • 文章类型: Journal Article
    目的:肿瘤学指南建议使用单项目遇险温度计(DT)和随附的问题列表(PL)来识别高痛苦水平的患者及其潜在的痛苦来源。然而,肿瘤学实践尚未建立标准化方案来筛查和分诊高痛苦水平的护理人员.着眼于将以照顾者为中心的支持服务整合到癌症护理中,这项混合方法研究旨在评估护理人员的困扰和可能导致困扰的挑战.
    方法:转移性乳腺癌患者的19名护理人员(60%为女性,47%的少数民族/种族)完成了一次采访和一项由DT组成的调查,原始的39项PL,和五个额外的照顾者特定的PL项目。
    结果:看护者报告了中等程度的痛苦水平,超过一半的人超过了国家综合癌症网络(NCCN)的截止值,表示重大痛苦。护理人员的痛苦与原始PL上认可的项目数量之间没有关联。定性分析确定了九个问题领域作为护理人员未满足的需求需求领域(即,实际挑战,护理责任,社会/关系问题,照顾者和病人的情绪健康,护理人员和病人身体健康,精神上的幸福,和沟通)。原始PL没有以任何方式捕获两个问题域(护理责任和沟通)。
    结论:随着进一步的研究和开发,确定的领域可以作为照顾者特异性PL的基础,以便在纳入常规窘迫筛查时进行分诊和转诊.
    OBJECTIVE: Oncology guidelines for distress management recommend use of the single-item distress thermometer (DT) and accompanying Problem List (PL) to identify patients with high distress levels and their potential sources of distress. However, oncology practices have yet to establish standardized protocols to screen and triage caregivers with high distress levels. With an eye toward integrating caregiver-centered support services into cancer care, this mixed-methods study sought to assess caregiver distress and challenges that may contribute to their distress.
    METHODS: Nineteen caregivers of metastatic breast cancer patients (60% female, 47% ethnic/racial minority) completed an interview and a survey comprised of the DT, the original 39-item PL, and five additional caregiver-specific PL items.
    RESULTS: Caregivers reported moderate distress levels and more than half exceeded the National Comprehensive Cancer Network (NCCN) cut-off, denoting significant distress. There was no association between caregiver distress and the number of items endorsed on the original PL. Qualitative analysis identified nine problem domains as areas of caregiver unmet need needs (i.e., practical challenges, caregiving responsibilities, social/relationship issues, caregiver and patient emotional well-being, caregiver and patient physical well-being, spiritual well-being, and communication). Two of the problem domains (caregiving responsibilities and communication) were not captured in any way by the original PL.
    CONCLUSIONS: With further research and development, the identified domains could serve as the basis for a caregiver-specific PL to facilitate triage and referral when incorporated as part of routine distress screening.
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  • 文章类型: Journal Article
    COVID-19推动了世界各地的反亚洲种族主义;实证研究尚未检验影响亚洲社区的种族创伤的现象学。我们对15个种族的215名亚洲参与者进行了混合方法研究,检查了COVID期间的种族主义经历以及由此产生的心理后遗症。通过定性的内容分析,主题出现的情感,认知,以及这些种族化行为导致的行为变化,包括:内化恐惧情绪,悲伤,和羞耻;认知的负面改变,如信任和自我价值降低;和行为孤立,回避,和高度警惕,除了对种族平等倡议的承诺的积极应对行动。我们使用定量的Mann-WhitneyU检验进行数据三角测量,发现与没有经历COVID歧视的人相比,经历过COVID歧视的人的种族创伤和PTSD评分明显更高。我们的一致发现为临床医生提供了评估种族创伤持续影响的新方法,并为客户实施适当的干预措施。
    COVID-19 propelled anti-Asian racism around the world; empirical research has yet to examine the phenomenology of racial trauma affecting Asian communities. Our mixed methods study of 215 Asian participants of 15 ethnicities examined experiences of racism during COVID and resulting psychological sequelae. Through qualitative content analysis, themes emerged of emotional, cognitive, and behavioral changes resulting from these racialized perpetrations, including: internalizing emotions of fear, sadness, and shame; negative alterations in cognitions such as reduced trust and self worth; and behavioral isolation, avoidance, and hypervigilance, in addition to positive coping actions of commitment to racial equity initiatives. We engaged in data triangulation with quantitative Mann-Whitney U tests, finding that those who experienced COVID discrimination had significantly higher racial trauma and PTSD scores compared to those who did not. Our convergent findings provide clinicians with novel ways to assess the ongoing impact of racial trauma and implement appropriate interventions for clients.
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  • 文章类型: English Abstract
    BACKGROUND: Rare diseases often present complex symptoms and usually require intersectoral collaboration during diagnostic and therapeutic processes involving inpatient and outpatient care. Hence, smooth interfaces with little loss of information and cooperation are essential to provide appropriate care. Our study, the project ESE-Best, aims at developing recommendations for the design and implementation of intersectoral care for patients with rare diseases using various survey instruments.
    METHODS: Using quantitative and qualitative methods, multiple perspectives (primary physicians, expert centers of rare diseases, patients, parents) were assessed. Additionally, two expert workshops were conducted.
    RESULTS: Based on findings from our data, we formulated 28 recommendations in the following areas: (1) networking between primary physicians and expert centers, (2) intersections within the expert centers, (3) awareness of rare diseases, structures of expert centers and responsibilities, (4) collaboration between expert centers and patients/caregivers, and (5) further recommendations.
    CONCLUSIONS: Our recommendations provide a basis for a working management of intersectoral care in rare diseases. As the recommendations are based on broad data including multiple perspectives, external validity and feasibility can be assumed. Still, time and human resources as well as organizational structures in single centers or practices and regional structures need to be taken into account as they may impact intersectoral care.
    UNASSIGNED: HINTERGRUND: Seltene Erkrankungen (SE) sind häufig durch komplexe Beschwerdebilder charakterisiert und erfordern in der Regel im Diagnose- und Versorgungsverlauf die Zusammenarbeit von spezialisierten Zentren und Primärversorgenden. Reibungslose Schnittstellen mit geringem Informationsverlust und Kooperation stellen daher eine essenzielle Grundlage in der Versorgung dar. Das Projekt „Evaluation von Schnittstellenmanagementkonzepten bei Seltenen Erkrankungen“ (ESE-Best) verfolgte mittels verschiedener Erhebungsinstrumente das Ziel, Empfehlungen für die Gestaltung und Umsetzung von Schnittstellen in der Versorgung von Menschen mit Seltenen Erkrankungen zu entwickeln.
    METHODS: Es wurden mittels quantitativer und qualitativer Befragungen die Perspektiven der Zentren für Seltene Erkrankungen (ZSE), der Primärversorgung und der Betroffenen (Patient:innen, Eltern) erfragt sowie 2 Expert:innen-Workshops durchgeführt.
    UNASSIGNED: Es wurden insgesamt 28 Empfehlungen in den folgenden 5 Bereichen formuliert: 1) Vernetzung zwischen Primärversorgung und Zentren für Seltene Erkrankungen (ZSE), 2) Schnittstellen innerhalb der ZSE, 3) Bekanntheit von Seltenen Erkrankungen, ZSE-Strukturen und Zuständigkeiten, 4) Schnittstellen zwischen ZSE und Patient:innen sowie 5) weiterführende Empfehlungen.
    CONCLUSIONS: Die Empfehlungen sollen zukünftig zu einem funktionierenden Schnittstellenmanagement bei der Versorgung von Menschen mit Seltenen Erkrankungen beitragen. Da die Erfahrungswerte von Primärversorgenden, ZSE und Betroffenen in die Entwicklung der Empfehlungen eingeflossen sind, können die externe Validität und damit die Umsetzbarkeit im Alltag angenommen werden. Es ist zu bedenken, dass zeitliche und personelle Ressourcen sowie organisationale Strukturen die Schnittstellenarbeit im Einzelfall beeinflussen können. Die Empfehlungen können an örtliche Gegebenheiten adaptiert werden.
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  • 文章类型: Journal Article
    UASSIGNED:数字健康措施有望进一步提高心血管护理的质量,但尚未在常规护理中广泛实施。研究项目动脉高血压的数字预防措施(DiPaH)将系统地识别不同利益相关者中影响德国动脉高血压患者数字预防措施使用的结构和个体因素。特别关注偏远和人烟稀少的地区,特定年龄的影响,以及数字健康素养的影响。
    UNASSIGNED:DiPaH项目是一项探索性横断面研究,采用混合方法设计,其中将对患者和医生进行书面调查和访谈。此外,来自健康保险公司的次要数据将被分析。在模块1中,将对健康保险公司数据库中确认有动脉高血压的个人进行访谈(1,600份问卷,30次采访)。模块2包括数字预防优惠和应用程序的用户(400份问卷,40次访谈),在模块3中,将对家庭医生和心脏病专家进行访谈(400份问卷,40次采访)。在最后一个模块中,将对总体结果进行分析,并得出临床护理干预措施的建议.
    UNASSIGNED:DiPaH项目将有助于以患者为导向和以需求为基础的改善医疗保健中的动脉高血压预防服务。将分析挑战和障碍,并根据其预防需求和社会特征确定各自的目标群体,以实现以患者为中心的动脉高血压数字预防和心血管服务。最后改善心血管疾病的预后。
    UNASSIGNED:https://drks。de/search/de/trial/DRKS00029761,标识符DRKS00029761。
    UNASSIGNED: Digital health measures promise to further improve the quality of cardiovascular care but have not yet been widely implemented in routine care. The research project Digital preventive measures for arterial hypertension (DiPaH) will systematically identify structural and individual factors in different stakeholders that influence the use of digital preventive measures in patients with arterial hypertension in Germany. Special focus is given to remote and sparsely populated areas, the age-specific impact, as well as influence of digital health literacy.
    UNASSIGNED: The DiPaH project is an exploratory cross-sectional study with a mixed-methods design, in which written surveys and interviews with patients and physicians will be conducted. In addition, secondary data from a health insurance company will be analyzed. In module 1, individuals from the database of the health insurance company with confirmed arterial hypertension will be interviewed (1,600 questionnaires, 30 interviews). Module 2 includes users of digital prevention offers and apps (400 questionnaires, 40 interviews) and in module 3, family physicians and cardiologists will be interviewed (400 questionnaires, 40 interviews). In a final module, the overall results will be analyzed and recommendations for interventions in clinical care will be derived.
    UNASSIGNED: The DiPaH project will contribute to a patient-oriented and demand-based improvement of arterial hypertension prevention services in health care. Challenges and barriers will be analyzed and the respective target groups identified based on their prevention needs and social characteristics to enable a patient-centered implementation of digital prevention of arterial hypertension and cardiovascular services in general, and finally to improve cardiovascular outcomes.
    UNASSIGNED: https://drks.de/search/de/trial/DRKS00029761, identifier DRKS00029761.
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  • 文章类型: Journal Article
    UNASSIGNED:高等教育的数字化转型给医学生带来了新的挑战,这增加了组织自己学习的难度。这项研究的主要目的是评估聊天机器人在评估医学生在日常对话中的压力水平方面的有效性,并根据经过验证的压力工具确定接受聊天机器人作为对话伙伴的主要条件。如感知压力问卷(PSQ20)。
    未经评估:在此混合方法研究设计中,使用定量(基于数字和纸质版本的PSQ20)和定性(聊天机器人对话)研究设计评估医学生的压力水平.PSQ20项目也被缩短,以调查医学生的压力水平是否可以在日常对话中测量。因此,项目被整合到医学生和名为Melinda的聊天机器人之间的聊天中。
    UNASSIGNED:PSQ20显示参与的43.4%的医学生的压力水平增加(N=136)。与梅琳达对话中的综合PSQ20项目在两个PSQ20版本的统计分析中获得了相似的主观压力程度。定性分析表明,某些功能和技术要求对聊天机器人的预期使用和成功有重大影响。
    UNASSIGNED:结果表明,聊天机器人有望成为医学生的个人数字助理;他们可以在谈话中检测学生的压力因素。提高聊天机器人的技术和社交能力可能会对用户接受度产生积极影响。
    UNASSIGNED: Digital transformation in higher education has presented medical students with new challenges, which has increased the difficulty of organising their own studies. The main objective of this study is to evaluate the effectiveness of a chatbot in assessing the stress levels of medical students in everyday conversations and to identify the main condition for accepting a chatbot as a conversational partner based on validated stress instruments, such as the Perceived Stress Questionnaire (PSQ20).
    UNASSIGNED: In this mixed-methods research design, medical-student stress level was assessed using a quantitative (digital- and paper-based versions of PSQ20) and qualitative (chatbot conversation) study design. PSQ20 items were also shortened to investigate whether medical students\' stress levels can be measured in everyday conversations. Therefore, items were integrated into the chat between medical students and a chatbot named Melinda.
    UNASSIGNED: PSQ20 revealed increased stress levels in 43.4% of medical students who participated (N  =  136). The integrated PSQ20 items in the conversations with Melinda obtained similar subjective stress degree results in the statistical analysis of both PSQ20 versions. Qualitative analysis revealed that certain functional and technical requirements have a significant impact on the expected use and success of the chatbot.
    UNASSIGNED: The results suggest that chatbots are promising as personal digital assistants for medical students; they can detect students\' stress factors during the conversation. Increasing the chatbot\'s technical and social capabilities could have a positive impact on user acceptance.
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  • 文章类型: Journal Article
    UNASSIGNED:患有严重精神疾病的人比社区中的其他人遭受更多的伤害和歧视。缺乏旨在解决这一问题的有效康复和面向康复的护理干预措施。因此,我们开发了一种称为维多利亚干预的受害知情干预措施(附有针对专业人员的培训模块)。本研究的目的是通过审查实施过程及其影响因素来了解试验效果。
    UNASSIGNED:使用混合方法设计进行工艺评估。在专业人员的互动会议期间,我们使用观察来理解学习过程(n=25)。随后,我们通过与客户和专业人员的结构化问卷(n=215)和半结构化访谈(n=34)研究了干预措施在实践中的使用情况.我们对定量数据使用描述性和推断性统计,对定性数据使用框架方法进行分析。
    UNASSIGNED:观察结果表明,培训效果很好。专业人员都迫切需要关注受害和歧视及其对参与的有害影响。他们还发现干预步骤合乎逻辑,干预方案易于使用。然而,他们在采访中提到,他们在发起关于受害的对话时遇到了困难,如果他们开始了,他们并不总是按照预期进行干预。很少有客户说受害被列入议程,尽管与照顾者讨论过受害问题的人在访谈中表示赞赏;他们感到认可和支持。
    UNASSIGNED:研究结果表明,干预措施被认为有助于提高认识和承认受害。然而,专业人士仍然不愿谈论这个话题,结果表明,他们在这方面需要更多的实践培训。这种过程评估具有重要的附加价值,因为它有助于我们理解干预效果评估的结果。这些发现将有助于制定和实施干预措施,以解决客户在社区精神卫生保健环境中的受害经历,并随后使他们参与社会。
    UNASSIGNED: Individuals with severe mental illness experience more victimization and discrimination than other persons in the community. Effective rehabilitation and recovery-oriented care interventions aimed at addressing this issue are lacking. We therefore developed a victimization-informed intervention (accompanied by a training module for professionals) called the Victoria intervention. The purpose of the present study was to understand the trial effects by examining the implementation process and the factors that influenced it.
    UNASSIGNED: A process evaluation was conducted using a mixed-methods design. During the professionals\' intervision sessions, we used observations to understand the learning processes (n = 25). Subsequently, we studied the use of the intervention in practice through structured questionnaires (n = 215) and semi-structured interviews (n = 34) with clients and professionals. We used descriptive and inferential statistics for the quantitative data and the framework method for the analyses of the qualitative data.
    UNASSIGNED: The observations showed that the trainings were well received. The professionals shared the urgency of paying attention to victimization and discrimination and its harmful effects on participation. They also found the intervention steps to be logical and the intervention protocol easy to use. Nevertheless, they mentioned in the interviews that they had experienced difficulties initiating a conversation about victimization, and if they started one, they did not always follow the steps of the intervention as intended. Few clients said that victimization was placed on the agenda, though those who had discussed victimization with their caregivers expressed their appreciation in the interviews; they felt acknowledged and supported.
    UNASSIGNED: The findings indicate that the intervention was considered helpful in raising awareness and the acknowledgment of victimization. However, professionals remain reluctant to talk about the subject, and the results show they need more practical training in this regard. This process evaluation has an important added value in that it helps us to understand the results of the effect evaluation of the intervention. The findings will facilitate the development and implementation of interventions that address clients\' victimization experiences in community mental healthcare settings and subsequently enable their participation in society.
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  • 文章类型: Journal Article
    本研究采用定性和定量研究相结合的混合方法设计,以了解COVID-19期间影响顾客对机构餐饮服务满意度的因素。首先,与机构餐饮服务用户进行了深入访谈和公开编码,他们指出和谐的菜单组成,食物味道,食物温度,靠近餐厅,干净的餐具,员工卫生,洗手液的使用,和表格分隔是重要的概念(质量)。第二,利用卡诺模型分析了影响顾客满意度和对机构餐饮服务不满意的因素,客户满意度系数,和重要性满意度分析。从这些分析中得出的提高机构餐饮服务质量的最高优先事项是和谐的菜单组成和食物温度。这种混合方法研究是有意义的,因为它全面分析了对机构餐饮服务客户重要的满意度因素,由于COVID-19而发生了变化。因此,这些结果将有助于改善机构食品服务和工业发展。
    This study used a mixed-methods design combining qualitative and quantitative research to understand the factors affecting customer satisfaction with institutional foodservice during COVID-19. First, in-depth interviews and open coding were conducted with institutional foodservice users, and they indicated that harmonious menu composition, food taste, food temperature, close proximity to the restaurant, clean tableware, staff hygiene, hand sanitizer use, and table dividers were important concepts (qualities). Second, factors affecting customer satisfaction and dissatisfaction with institutional foodservice were analyzed using the Kano model, customer satisfaction coefficient, and importance-satisfaction analysis. The highest priorities derived from those analyses for improving the quality of institutional foodservice were harmonious menu composition and food temperature. This mixed-methods study is meaningful because it comprehensively analyzes the satisfaction factors important to customers of institutional foodservice, which have changed because of COVID-19. Therefore, these results will help to improve institutional foodservice and industrial development.
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