Management development

管理发展
  • 文章类型: Journal Article
    目标:建立在社会交换和领导者-成员交换理论的基础上,本文旨在通过仆人式领导的中介作用,提出冠状病毒引起的焦虑对医疗保健专业人员职业倦怠和离职意愿的影响模型。
    方法:通过采用基于偏最小二乘的结构方程模型,使用从271名卫生专业人员(医生,护士,助产士和分析师)来自土耳其。
    结果:研究结果表明,冠状病毒引起的焦虑与倦怠和离职倾向呈正相关。此外,仆人式领导调解冠状病毒引起的焦虑之间的关系,倦怠和离职意向。然而,根据因子载荷,仆人式领导的中介作用不强(β:0.035和0.053)。
    结论:首先,这项研究针对的是来自土耳其的卫生保健专业人员.因此,该人群可能无法提供有关该主题的一般信息。因此,这项研究表明,该主题也适用于其他人群。第二,数据由参与者自行报告.尽管常见的方法偏见和社会期望偏见在这项研究中不是一个问题,应该知道,结果是基于参与者的主观判断。第三,这项研究仅限于调查仆人式领导的中介作用。
    结论:这项研究通过在整个统计结果中反映高度紧张的工人,为管理员和组织提供了许多有益的信息。因此,假设这些发现将有助于领导人应对几种困难的情况,尤其是在危机时刻。随着混乱的情况发生,实现组织目标变得越来越困难。要做到这一点,一些领导者通过贡献独特的精神维度,为像仆人领导者这样的成员发挥关键作用。
    结论:与COVID-19大流行的斗争加剧了医疗保健专业人员现有的心理健康,并使他们更加激动。根据Mozes(2021)护士中的自杀案件使普通人群中的女性人数增加了一倍。因此,领导者应该采取措施降低这些比率。这项研究指出,仆人领导者可以通过降低卫生工作者的倦怠和离职意向率来解决这些不必要的问题。Barbuto和Wheeler(2006)通过创建一个名为“为他人服务的自然欲望”的维度来强调这种情况。\"
    结论:据作者所知,到目前为止,这项研究首次检验了仆人式领导在冠状病毒引起的焦虑对职业倦怠和离职倾向的影响中的中介作用。此外,这项研究表明,在卫生部门,仆人式领导可能在避免职业倦怠和离职倾向方面发挥作用。
    OBJECTIVE: Building on social exchange and leader-member exchange theories, this paper aims to propose a model of the impact of coronavirus-induced anxiety on health-care professionals\' burnout and turnover intention through the mediation role of servant leadership.
    METHODS: This model was examined by adopting partial least square-based structural equation modeling using data collected from 271 health professionals (doctors, nurses, midwives and analysts) from Turkey.
    RESULTS: The findings of the research illustrate that coronavirus-induced anxiety is positively associated with burnout and turnover intention. Furthermore, servant leadership mediates the relationship between coronavirus-induced anxiety, burnout and turnover intention. Yet, according to factor loadings, the mediating role of servant leadership is not strong (β : 0.035 and 0.053, respectively).
    CONCLUSIONS: First, this study targeted the health-care professionals from Turkey. Therefore, this population may not be able to provide general information on the topic. Thus, this study suggests that the subject be addressed in other populations as well. Second, the data were self-reported by the participants. Although common method bias and social desirability bias were not an issue in this study, it should be known that the results are based on the subjective judgments of the participants. Third, this study was limited to investigating the mediating role of servant leadership only.
    CONCLUSIONS: This study gives much beneficial information to both administrators and organizations by mirroring highly stressed workers\' inside throughout statistically results. Hence, it is assumed that the findings will help leaders to cope with several difficult situations, especially in crisis moments. As the chaotic circumstances occurred, achieving organizational goals became more and more difficult. To do this, some leaders play critical roles for members like servant leaders by contributing uniquely spiritual dimensions.
    CONCLUSIONS: Struggling with the COVID-19 pandemic has aggravated the health-care professionals\' existing mental health and has loaded more agitation on them. According to Mozes (2021), suicide cases among nurses have doubled the number of women in the general population. Thus, leaders should do something to lower those ratios. This study points out that servant leaders could break down those unwanted issues by decreasing burnout and turnover intention rates of health workers. Barbuto and Wheeler (2006) highlighted this situation by creating a dimension called \"The Natural Desire to Serve Others.\"
    CONCLUSIONS: To the best of the authors\' knowledge, to date, this study is the first to examine the mediating role of servant leadership in the effect of coronavirus-induced anxiety on burnout and turnover intention. Furthermore, this research reveals that servant leadership may play a role in avoiding burnout and turnover intention in the health sector.
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  • 文章类型: Journal Article
    目的:本文旨在描述COVID-19大流行期间感染预防和控制(IPAC)专业人员领导发展试点计划的设计和评估。该计划的目的是通过发展新手和高级感染控制专业人员(ICP)的领导技能和能力,提高IPAC在医疗保健系统中的知识和能力,灵活应对,并且胜任,在他们不断扩大和不断变化的角色中。
    方法:领导计划由七名护士试行,他们是新南威尔士州临床护理团队的一员,澳大利亚,在2021年至2022年的12个月内。该计划是使用以变革型领导理论为基础的领导发展框架设计的,实践发展方法以及协作式和体验式学习。这些原则在方案设计中被应用,适应学习者的兴趣和定期的机会,为主动学习和对工作场所经验的批判性反思提供合作。
    结果:作者的评估表明该方案是可行的,该队列可接受并被认为是有效的。此外,参与者重视与同龄人进行积极和基于经验的学习的机会,并在资深和经验丰富的ICP的支持下。行动学习集广受好评,并允许参与者批判性地反思和学习彼此的经验。指导计划使他们能够将发展中的领导技能应用于他们面临的真正的工作场所挑战。
    结论:尽管样本量很小,作者的研究结果为使用实践发展方法加强ICP领导能力的有效性提供了经验证据。这项试点研究的成功为该计划中更大的第二批参与者铺平了道路,将对此进行进一步评估。
    结论:该领导力计划的成功反映了IPAC行业对领导力发展的需求以及该方法的适用性,在适当的便利下,其他专业和组织。
    结论:ICP领导计划以前没有文献报道。这项试点研究建立在对IPAC领导力日益增长的兴趣的基础上,以促进卫生系统的响应和变革。
    This paper aims to describe the design and evaluation of a pilot leadership development programme for infection prevention and control (IPAC) professionals during the COVID-19 pandemic. The programme\'s aim was to improve IPAC knowledge and capacity in the health-care system by developing the leadership skills and capacities of novice and advanced Infection Control Professionals (ICPs), to respond flexibly, and competently, in their expanding and ever-changing roles.
    The leadership programme was piloted with seven nurses, who were part of a clinical nursing team in New South Wales, Australia, over a 12-month period between 2021 and 2022. The programme was designed using a leadership development framework underpinned by transformational leadership theory, practice development approaches and collaborative and experiential learning. These principles were applied during programme design, with components adapted to learners\' interests and regular opportunities provided for collaboration in active learning and critical reflection on workplace experiences.
    The authors\' evaluation suggests that the programme was feasible, acceptable and considered to be effective by this cohort. Moreover, participants valued the opportunities to engage in active and experience-based learning with peers, and with the support of senior and experienced ICPs. The action learning sets were well-received and allowed participants to critically reflect on and learn from one another\'s experiences. The mentoring programme allowed them to apply their developing leadership skills to real workplace challenges that they face.
    Despite a small sample size, the authors\' results provide empirical evidence about the effectiveness of using a practice development approach for strengthening ICP leadership capacity. The success of this pilot study has paved the way for a bigger second cohort of participants in the programme, for which further evaluation will be conducted.
    The success of this leadership programme reflects both the need for leadership development in the IPAC professions and the applicability of this approach, with appropriate facilitation, for other professions and organizations.
    ICP leadership programmes have not been previously reported in the literature. This pilot study builds on the growing interest in IPAC leadership to foster health system responsiveness and change.
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  • 文章类型: Journal Article
    目的:本研究旨在加深对高层管理人员如何处理患者护理质量之间关系的理解,经济和专业人士的参与。
    方法:定性设计。使用反身主题方法对挪威一家急诊医院的执行管理团队所有成员进行了个人深入访谈。
    结果:高层管理人员打算在患者护理质量之间取得平衡,经济和专业人士的参与。在高内部或外部压力下,这变得越来越困难。然后,最高管理层表现得好像经济是最重要的焦点。
    结论:对于医疗保健高层管理者来说,要致力于提高医疗保健的可持续性,需要在病人护理质量之间取得平衡,经济和专业人士的参与。这项研究表明,这种平衡行为并不是高层管理人员可以根除的异常现象。相反,他们需要认识到,接受并故意考虑到这一点,这可以创造良性的发展螺旋,管理者和健康专业人士沟通和合作,有利于病人护理质量,经济和专业人士的参与。然而,这项研究建立在有限数量的参与者的基础上.需要更多的研究。
    结论:可持续医疗保健需要平衡患者护理质量和经济,同时确保专业人员的参与。尽管这是各级管理者的中央领导任务,关于高层管理人员如何对此进行推理的知识有限。
    This study aims to deepen the understanding of how top managers reason about handling the relationships between quality of patient care, economy and professionals\' engagement.
    Qualitative design. Individual in-depth interviews with all members of the executive management team at an emergency hospital in Norway were analysed using reflexive thematic method.
    The top managers had the intention to balance between quality of patient care, economy and professionals\' engagement. This became increasingly difficult in times of high internal or external pressures. Then top management acted as if economy was the most important focus.
    For health-care top managers to lead the pursuit towards increased sustainability in health care, there is a need to balance between quality of patient care, economy and professionals\' engagement. This study shows that this balancing act is not an anomaly top-managers can eradicate. Instead, they need to recognize, accept and deliberately act with that in mind, which can create virtuous development spirals where managers and health-professional communicate and collaborate, benefitting quality of patient care, economy and professionals\' engagement. However, this study builds on a limited number of participants. More research is needed.
    Sustainable health care needs to balance quality of patient care and economy while at the same time ensure professionals\' engagement. Even though this is a central leadership task for managers at all levels, there is limited knowledge about how top managers reason about this.
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  • 文章类型: Journal Article
    本文的目的是报告对审查的范围审查,这些审查调查了HLDP评估,以确定:领导力发展计划(HLDPs)的概念化如何,尽管越来越多的人呼吁对他们的教学设计进行强有力的评估,交付和有效性,与评估相关的数据质量令人担忧。这项范围审查审查调查了HLDP评估的报告,以确定:支撑HLDPs的领导概念化如何影响他们的评估;HLDPs中的教学方法如何影响他们的评估;以及用于评估HLDPs的评估设计和措施。
    范围审查是针对HLDPs的审查进行的。在四个数据库和灰色文献上进行搜索。提取了数据,并开发了叙事综合。
    31篇论文被纳入对综述的范围审查。鉴定了HLDPs中的大量异质性。对HLDPs的评估受到数据质量差的影响,关于“什么有效”的证据存在局限性。领导力在HLDPs中以不同的方式概念化,因此,评估的内容和用于评估HLDPs的方法缺乏一致性.
    这篇综述总结了目前对HLDPs评估的证据。对HLDPs的评估需要明确说明卫生系统的复杂性,这种复杂性如何影响领导实践的发展和衔接,以及领导力的基本概念化和相关的变革理论如何阐明一系列关于HLDPs如何支持领导者影响复杂系统中的变革的假设。
    The purpose of this paper is to report a scoping review of reviews which investigated HLDP evaluations to determine: how the conceptualisation of leadership development programmes (HLDPs), and despite growing calls for robust evaluations of their pedagogic design, delivery and effectiveness, there are concerns regarding the quality of data associated with their evaluation. This scoping review of reviews investigated the reporting of HLDP evaluations to determine: how the conceptualisation of leadership underpinning HLDPs influence their evaluation; how the pedagogical approaches within HLDPs influence their evaluation; and the evaluation designs and measures used to assess HLDPs.
    The scoping review was conducted on reviews of HLDPs. Searches were performed on four databases and on the grey literature. Data were extracted and a narrative synthesis was developed.
    Thirty-one papers were included in the scoping review of reviews. A great deal of heterogeneity in HLDPs was identified. Evaluations of HLDPs were affected by poor data quality, and there were limitations in the evidence about \"what works\". Leadership was conceptualised in different ways across HLDPs, and consequently, there was a lack of consistency as to what is being evaluated and the methods used to assess HLDPs.
    This review of reviews summarises the current evidence on the evaluation of HLDPs. Evaluations of HLDPs need to explicitly account for the complexity of health systems, how this complexity impacts on the development and articulation of leadership practice, and how the underlying conceptualisation of leadership and the associated theory of change articulate a set of assumptions about how HLDPs support leaders to affect change within complex systems.
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  • 文章类型: Journal Article
    众所周知,卫生系统是复杂的。然而,关于成功开发称职的前线经理来驾驭这些复杂系统的项目的证据很少。在地理位置偏远和孤立的卫生服务等背景复杂领域发展一线管理人员的证据甚至更少。这项研究使用了包含持续质量改进(CQI)方法的定制管理开发计划,以确定其他评估级别是否可以为计划影响提供证据。通用性受到样本量小的限制;然而,研究结果表明,持续改进的方法,例如基于行动学习工作场所的CQI项目不仅提供了管理者学习的实际应用;它们可能会产生进行组织影响和成本效益评估所需的数据类型。案例研究有助于在缺乏实证研究的地区提供文献。Further,本研究提出了一种实用的方法,用于将CQI方法与现有的管理开发计划一起使用,以生成多级评估所需的数据类型。
    Health systems are known for being complex. Yet, there is a paucity of evidence about programs that successfully develop competent frontline managers to navigate these complex systems. There is even less evidence about developing frontline managers in areas of contextual complexity such as geographically remote and isolated health services. This study used a customised management development program containing continuous quality improvement (CQI) approaches to determine whether additional levels of evaluation could provide evidence for program impact. Generalisability is limited by the small sample size; however, the findings suggest that continuous improvement approaches, such as action learning workplace-based CQI projects not only provide for real-world application of the manager\'s learning; they can potentially produce the type of data needed to conduct evaluations for organisational impact and cost-benefits. The case study contributes to the literature in an area where there is a scarcity of empirical research. Further, this study proposes a pragmatic method for using CQI approaches with existing management development programs to generate the type of data needed for multi-level evaluation.
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  • 文章类型: Journal Article
    Purpose The purpose of this study was to explore the experiences and impact of peer-to-peer shadowing as a technique to develop nurse middle managers\' clinical leadership practices. Design/methodology/approach A qualitative descriptive study was conducted to gain insight into the experiences of nurse middle managers using semi-structured interviews. Data were analysed into codes using constant comparison and similar codes were grouped under sub-themes and then into four broader themes. Findings Peer-to-peer shadowing facilitates collective reflection-in-action and enhances an \"investigate stance\" while acting. Nurse middle managers begin to curb the caring disposition that unreflectively urges them to act, to answer the call for help in the here and now, focus on ad hoc \"doings\", and make quick judgements. Seeing a shadowee act produces, via a process of social comparison, a behavioural repertoire of postponing reactions and refraining from judging. Balancing the act of stepping in and doing something or just observing as well as giving or withholding feedback are important practices that are difficult to develop. Originality/value Peer-to-peer shadowing facilitates curbing the caring disposition, which is essential for clinical leadership development through unlocking a behavioural repertoire that is not easy to reveal because it is, unreflectively, closely knit to the professional background of the nurse managers. Unlike most leadership development programmes, that are quite introspective and detached from context, peer-to-peer shadowing does have the potential to promote collective learning while acting, which is an important process.
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  • 文章类型: Journal Article
    OBJECTIVE: The purpose of this paper is to present a case study which details the successful development, design and deployment of a leadership course for academic medical department chairs. The course provides a needed local and contextual alternative to the lengthy and often theoretical MBA/MHA.
    METHODS: Faculty developers used a multi-tiered methodology for developing the physician leadership course. The methodology consisted of literature findings, needs assessment, stakeholder input and structured interviews with administrative leaders.
    RESULTS: The research, stakeholder input and interviews revealed an increasing number of physician leaders with a general lack of fundamental administrative leadership skills. These shortfalls are largely because of underexposure to core management competencies during medical school and limited contextual knowledge outside their organization. There is an urgent need for leadership development opportunities aimed at current and future academic medical department chairs.
    CONCLUSIONS: This research is limited by the assumptions that the curriculum meets the ever-changing needs of health-care leaders, the course\'s focus on academic medical department chairs within the Texas Medical Center and the lack of long range follow-up data to substantiate the effectiveness of the curriculum content and course structure.
    CONCLUSIONS: The Academic Medical Department Leadership course offers valuable management skills training which complements standard medical training. Much of the course structure and content is adaptable to physician administrative and leadership positions in all settings.
    CONCLUSIONS: Although the Academic Medical Department Leadership course is a response to a local concern, the study offers a generalizable approach to addressing the demand for skilled physician leaders.
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  • 文章类型: Journal Article
    OBJECTIVE: The purpose of the this study was to explore the development of commitment to change among leaders in the home help services during organizational change and to study this development in relation to workload and stress. During organizational change initiatives, commitment to change among leaders is important to ensure the implementation of the change. However, little is known of development of commitment of change over time.
    METHODS: The study used a qualitative design with semi-structured interviews with ten leaders by the time an organizational change initiative was launched and follow-up one year later. Thematic content analysis was used to analyze the interviews.
    RESULTS: Commitment to change is not static, but seems to develop over time and during organizational change. At the first interview, leaders had a varied pattern reflecting different dimensions of commitment to change. One year later, the differences between leaders\' commitment to change was less obvious. Differences in commitment to change had no apparent relationship with workload or stress.
    CONCLUSIONS: The data were collected from one organization, and the number of participants were small which could affect the results on workload and stress in relation to commitment to change.
    CONCLUSIONS: It is important to support leaders during organizational change initiatives to maintain their commitment. One way to accomplish this is to use management team meetings to monitor how leaders perceive their situation.
    CONCLUSIONS: Qualitative, longitudinal and leader studies on commitment to change are all unusual, and taken together, this study shows new aspects of commitment.
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  • 文章类型: Journal Article
    目标:因为刻板的男性行为是有效领导所必需的,研究学术医学中的女性主席\'领导力可以提供对性别影响其领导力实践的复杂方式的洞察力。本文旨在探讨这一问题。
    方法:作者采访了三位女性临床椅子,并将调查结果与28位教师的访谈进行了比较。对后续文本进行全面的理论分析,系统,以及有关美国顶级学术医学中心感兴趣的病例的深入信息。
    结果:教师的五个主题中有四个与主席的叙述一致,并进行了修改:先前的环境(由卓越激励),艰难,直接,透明(发展信任),共同行动(创造意见的多样性),和通过共识建设权力(“巧妙的练习”),还有一个额外的主题,女椅子的意义(和微不足道)。当教职员工敏锐地意识到主席的性别时,矛盾的是,椅子在性别是“非问题”和指出男性椅子“不洗衣服”之间摇摆不定。“在这项研究中,所有三位女性椅子都独立明确地指出,性别不是障碍,但直观地使用了来自研究文献的成功策略。
    结论:这项研究表明,虽然教师强调了他们的性别,这些妇女认为性别是一个“非问题”。“这三位女性领导人的性别双重性既被最小化,又被巧妙地肯定了。
    OBJECTIVE: Because stereotypically masculine behaviors are required for effective leadership, examining female chairs\' leadership in academic medicine can provide insight into the complex ways in which gender impacts on their leadership practices. The paper aims to discuss this issue.
    METHODS: The author interviewed three female clinical chairs and compared the findings to interviews with 28 of their faculty. Grounded theory analysis of the subsequent text gathered comprehensive, systematic, and in-depth information about this case of interest at a US top-tier academic medical center.
    RESULTS: Four of five themes from the faculty were consistent with the chair\'s narrative with modifications: Prior Environment (Motivated by Excellence), Tough, Direct, Transparent (Developing Trust), Communal Actions (Creating Diversity of Opinion), and Building Power through Consensus (an \"Artful Exercise\") with an additional theme, the Significance (and Insignificance) of a Female Chair. While faculty members were acutely aware of the chair\'s gender, the chairs paradoxically vacillated between gender being a \"non-issue\" and noting that male chairs \"don\'t do laundry.\" All three female chairs in this study independently and explicitly stated that gender was not a barrier, yet intuitively used successful strategies derived from the research literature.
    CONCLUSIONS: This study suggests that while their gender was highlighted by faculty, these women dismissed gender as a \"non-issue.\" The duality of gender for these three female leaders was both minimized and subtly affirmed.
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