背景:COVID-19大流行导致人工智能(AI)迅速扩散,这是以前没有预料到的;这是一个不可预见的发展。人工智能在医疗保健环境中的使用正在增加,因为它被证明是改变医疗保健系统的有希望的工具,改善运营和业务流程,并有效简化家庭医生和医疗保健管理员的医疗保健任务。因此,有必要评估家庭医生对人工智能的看法及其对他们工作角色的影响。
目的:本研究旨在确定AI对卡塔尔初级卫生保健公司(PHCC)在改善医疗保健任务和服务提供方面的管理和实践的影响。此外,它试图评估人工智能对家庭医生工作角色的影响,包括从他们的角度来看相关的风险和道德后果。
方法:我们进行了一项横断面调查,并向PHCC的724名执业家庭医生发送了基于网络的问卷调查链接。总的来说,我们收到102份符合条件的回复。
结果:在102名受访者中,72(70.6%)为男性,94(92.2%)为35至54岁。此外,102名受访者中有58名(56.9%)是顾问。在102人中,AI的总体知晓率为80(78.4%),性别(P=.06)和年龄组(P=.12)之间没有差异。人工智能被认为在改善PHCC的医疗保健实践中发挥了积极作用(P<.001),管理医疗保健任务(P<.001),并对医疗保健服务提供产生积极影响(P<.001)。家庭医生也认为他们的临床,行政,机会性医疗保健管理角色受AI的正向影响(P<.001)。此外,对家庭医生的看法表明,人工智能改善了运营和人力资源管理(P<.001),不会破坏医患关系(P<.001),并且在临床判断过程中不被认为优于人类医师(P<.001)。然而,将其纳入被认为会降低患者满意度(P<.001).人工智能决策和问责制被认为是道德风险,以及数据保护和机密性。家庭医生对使用人工智能进行未来医疗决策的乐观情绪很低。
结论:这项研究表明,家庭医生对AI整合到初级保健环境有积极的看法。AI在加强PHCC的医疗保健任务管理和整体服务交付方面显示出巨大潜力。它在不取代家庭医生的情况下增强了他们的角色,并证明对运营效率有益,人力资源管理,以及大流行期间的公共卫生。虽然人工智能的实施预计会带来好处,仔细考虑道德,隐私,保密性,以患者为中心的问题至关重要。这些见解为人工智能与医疗保健系统的战略整合提供了宝贵的指导,专注于保持高质量的患者护理,并解决这一变革过程中出现的多方面挑战。
BACKGROUND: The COVID-19 pandemic has led to the rapid proliferation of artificial intelligence (AI), which was not previously anticipated; this is an unforeseen development. The use of AI in health care settings is increasing, as it proves to be a promising tool for transforming health care systems, improving operational and business processes, and efficiently simplifying health care tasks for family physicians and health care administrators. Therefore, it is necessary to assess the perspective of family physicians on AI and its impact on their job roles.
OBJECTIVE: This study aims to determine the impact of AI on the management and practices of Qatar\'s Primary Health Care Corporation (PHCC) in improving health care tasks and service delivery. Furthermore, it seeks to evaluate the impact of AI on family physicians\' job roles, including associated risks and ethical ramifications from their perspective.
METHODS: We conducted a cross-sectional survey and sent a web-based questionnaire survey link to 724 practicing family physicians at the PHCC. In total, we received 102 eligible responses.
RESULTS: Of the 102 respondents, 72 (70.6%) were men and 94 (92.2%) were aged between 35 and 54 years. In addition, 58 (56.9%) of the 102 respondents were consultants. The overall awareness of AI was 80 (78.4%) out of 102, with no difference between gender (P=.06) and age groups (P=.12). AI is perceived to play a positive role in improving health care practices at PHCC (P<.001), managing health care tasks (P<.001), and positively impacting health care service delivery (P<.001). Family physicians also perceived that their clinical, administrative, and opportunistic health care management roles were positively influenced by AI (P<.001). Furthermore, perceptions of family physicians indicate that AI improves operational and human resource management (P<.001), does not undermine patient-physician relationships (P<.001), and is not considered superior to human physicians in the clinical judgment process (P<.001). However, its inclusion is believed to decrease patient satisfaction (P<.001). AI decision-making and accountability were recognized as ethical risks, along with data protection and confidentiality. The optimism regarding using AI for future medical decisions was low among family physicians.
CONCLUSIONS: This study indicated a positive perception among family physicians regarding AI integration into primary care settings. AI demonstrates significant potential for enhancing health care task management and overall service delivery at the PHCC. It augments family physicians\' roles without replacing them and proves beneficial for operational efficiency, human resource management, and public health during pandemics. While the implementation of AI is anticipated to bring benefits, the careful consideration of ethical, privacy, confidentiality, and patient-centric concerns is essential. These insights provide valuable guidance for the strategic integration of AI into health care systems, with a focus on maintaining high-quality patient care and addressing the multifaceted challenges that arise during this transformative process.