Continuous improvement

持续改进
  • 文章类型: Editorial
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  • 文章类型: Journal Article
    背景:该研究探讨了通过Kaizen进行持续改进在解剖学教育不断发展的景观中的意义。在这项研究中,我们的目标是双重的:1)评估将游戏纳入第一年医学课程以加强解剖学知识的有效性,和2)探索基于游戏的会议是否在解剖学学习中引起学生的反应得到改善。
    方法:全印度医学科学研究所(AIIMS)共有100名一年级医学学士和外科学士(MBBS)学生,Bibinagar,海得拉巴,Telangana,印度,暴露于基于游戏的学习,涉及六轮:首字母缩略词助记符(Reolent),拼图游戏解决(Dumbfound),填补空白的概念图(博客),连接图像(亲属关系),案例场景创建(Penman),和快速射击回合(响尾蛇)。
    结果:在干预结束时,采用基于5分Likert量表的预先验证问卷,对所有参与者进行测试并获得反馈.问卷答复进行了描述性分析,并进行了可靠性分析(Cronbach'sα)来评估项目的内部一致性。配对t检验表明,在之前(平均值(M)=17.2,标准偏差(SD)=9.1)和之后(M=25.9,SD=8)之间存在显着较大差异,t(99)=18.4,p<.001,这表明基于游戏的学习方法比传统学习方法的学生表现要好得多。
    结论:将基于游戏的教育与Kaizen原则结合在解剖学教育中,不仅为学生的学术追求做好了准备,而且使他们能够自信和熟练地驾驭不断变化的医疗保健环境的复杂性。
    BACKGROUND: The study explores the significance of continuous improvement through Kaizen in the evolving landscape of anatomy education. In this study, our objectives were twofold: 1) to assess the effectiveness of incorporating games in the first-year medical curriculum for reinforcing anatomy knowledge, and 2) to explore whether game-based sessions elicit improved student responses in the learning of anatomy.
    METHODS: A total of 100 first-year Bachelor of Medicine and Bachelor of Surgery (MBBS) students at All India Institute of Medical Sciences (AIIMS), Bibinagar, Hyderabad, Telangana, India, were exposed to game-based learning which involved six rounds: acronym mnemonics (Redolent), jigsaw puzzle solving (Dumbfound), Filling gaps in concept maps (Blogging), Connecting images (Kinship), case scenario creation (Penman), and rapid-fire round (Rattling).
    RESULTS: At the end of the intervention, a test was taken and feedback was obtained from all the participants using a prevalidated questionnaire prepared based on a 5-point Likert scale. Questionnaire responses were subjected to descriptive analysis, and reliability analysis (Cronbach\'s α) was performed to evaluate the internal consistencies of items. A paired t-test indicated that there was a significantly large difference between before (mean (M) = 17.2, standard deviation (SD) = 9.1) and after (M = 25.9, SD = 8), t(99) = 18.4, p < .001, signifying that the performance of the students was far better with game-based learning approaches than conventional learning.
    CONCLUSIONS: Combining game-based education with Kaizen principles in anatomy education not only prepares students for success in their academic pursuits but also empowers them to navigate the complexities of the ever-evolving healthcare landscape with confidence and proficiency.
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  • 文章类型: Journal Article
    皇家内科医师学院(RCP)首席注册官计划(CRP)来自RCP未来医院委员会报告(2013),旨在解决临床领导力和质量改进的发展,以保持高标准的患者安全和经验。2016年试点创建了一个新的高级领导角色,招募培训中的医生,致力于提高质量和领导力发展,以倡导信托变革,由RCP设计和交付的为期一年的定制开发计划支持。在验证飞行员的影响之后,CRP已发展成为RCP的“旗舰”计划,在英国各地的外显率越来越高,以最大程度地提高首席注册商的影响力,以领导和提供信托质量改进。长期目标是,热情的早期领导者将在区域和更广泛的NHS中实现可持续和有影响力的变革。本文旨在探讨CRP的发展主题,并反思该计划的学习和首席注册官的经验。CRP在面临重大医疗保健挑战的时期不断发展,该计划提供了下一代医疗领导者来应对这些挑战,在整个卫生部门提供改进和创新。我们展示了首席注册官和校友如何继续推动对个人的广泛影响,组织和更广泛的NHS,提供战略解决方案,以应对NHS当前和未来的挑战。
    The Royal College of Physicians (RCP) Chief Registrar Programme (CRP) emerged from the RCP Future Hospital Commission Report (2013) and aimed to address development of clinical leadership and quality improvement to maintain high standards of patient safety and experience. The 2016 pilot created a new senior leadership role recruiting doctors in training committed to quality improvement and leadership development to champion delivering change in trusts, supported by a year-long bespoke development programme designed and delivered by the RCP. Following validation of the pilot\'s impact, the CRP has evolved to become a \'flagship\' programme for the RCP with increasing penetrance across the UK to maximise impact for chief registrars to lead and deliver quality improvement in trusts. The longer-term goal is that enthusiastic early leaders will deliver sustainable and impactful change regionally and in the wider NHS. This article seeks to explore the CRP development themes and reflects on the learning from the programme and the experiences of chief registrars. The CRP has evolved during a time of significant healthcare challenge with the programme delivering a future generation of medical leaders to navigate these challenges, deliver improvement and innovation across the health sector. We show how chief registrars and alumni can continue to drive forward widespread impact on individuals, organisations and the wider NHS, providing a strategic solution to meet current and future challenges in the NHS.
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  • 文章类型: Journal Article
    目的:本研究通过确定成功的新核心角色来探索卫生系统首席信息官(CIO)的不断发展的职位。
    方法:由行业高管和系统领导者组成的顾问委员会指导了这项研究。有目的的抽样用于邀请来自65个非营利性美国卫生系统的首席执行官和CIOs参加。采访了来自33个不同系统的51名高管,使用全面的面试主题指南。使用NVivo软件分析访谈记录,重点关注与卫生系统不断演变的作用有关的主题。
    结果:分析揭示了三个主要主题,将CIO作为(1)战略变革和转型的推动者,(2)技术和领导人才的战略开发人员,以及(3)组织文化的驱动力。
    结论:在更广泛的卫生系统背景下,CIO的角色经历了从技术和信息系统管理到战略领导的转变。它强调了全面的业务知识对于CIOs的重要性,以及其他高级管理人员对信息和技术有更深入了解的需求。
    结论:随着医疗保健的不断发展,CIO的作用有望进一步扩大,需要技术和战略业务技能的融合。这种演变为卫生系统提供了加强其领导力发展计划的机会,为当代卫生系统部门的复杂性做好准备。
    OBJECTIVE: This study explores the evolving position of the health system chief information officer (CIO) by identifying new core roles for success.
    METHODS: An advisory board of industry executives and system leaders guided the study. Purposeful sampling was used to invite chief executive officer and CIOs from 65 not-for-profit US health systems to participate. Interviews were conducted with 51 executives from 33 different systems, using a comprehensive interview topic guide. Interview transcripts were analysed using NVivo software, focusing on themes related to the evolving role of the health system CIO.
    RESULTS: Analyses revealed three main themes, with the CIO as (1) enabler of strategic change and transformation, (2) strategic developer of technology and leadership talent and (3) driver of organisational culture.
    CONCLUSIONS: The role of CIO has undergone transformation from technology and information system management to strategic leadership within the broader health system context. It highlights the importance of comprehensive business knowledge for CIOs and the need for other C-suite executives to have a deeper understanding of information and technology.
    CONCLUSIONS: As healthcare continues to evolve, the role of the CIO is expected to expand further, requiring a blend of technical and strategic business skills. This evolution presents opportunities for health systems to enhance their leadership development programmes, preparing leaders for the complexities of the contemporary health system sector.
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  • 文章类型: Journal Article
    背景:手术室环境中的汇报会带来死亡率的好处,效率,生产力,和安全文化;然而,它仍然没有定期执行。TALK©是一种简单且广泛适用的团队自我汇报方法,可进行协作学习和改进。
    方法:在英国国家卫生服务医院18个月的手术室环境中进行了一项引入TALK©用于自愿临床汇报的介入研究。它探讨了对“安全手术的五个步骤”的遵守情况以及手术团队在考虑和完成汇报方面的行为变化。
    结果:团队简报和对WHO手术安全检查表的遵守情况一致(>95%和>98%,分别)在整个研究过程中,其中包括460个手术清单。在干预后的所有数据收集期间,对情况汇报的考虑都有所增加,从35.6%到60.3-97.4%(P≤0.003)。汇报情况,基线时为23.3%,6个月时达到39%(P=0.039)。汇报期间改进行动的团队计划也有所增加(P<0.001)。在6个月后观察到汇报和后续改进行动的表现下降,尽管18个月时发病率高于基线.报告最多的不进行汇报的原因是“缺乏问题”。实施后,护士和专职医疗专业人员增加了他们对发起和领导汇报的贡献。基线时报告的障碍<18%,干预后下降。
    结论:在剧院中引入TALK©用于自愿汇报的简单干预措施促使团队行为发生了重大变化,并在汇报的考虑和表现方面持续增长。尤其是前6个月。
    BACKGROUND: Debriefing in operating theatre environments leads to benefits in mortality, efficiency, productivity, and safety culture; however, it is still not regularly performed. TALK© is a simple and widely applicable team self-debriefing method to collaboratively learn and improve.
    METHODS: An interventional study introducing TALK© for voluntary clinical debriefing was carried out in operating theatre environments in a UK National Health Service hospital over 18 months. It explored compliance with the Five Steps to Safer Surgery and changes in behaviour in surgical teams regarding consideration and completion of debriefing.
    RESULTS: Team briefing and compliance with the WHO surgical safety checklist were performed consistently (>95% and >98%, respectively) throughout the study, which included 460 surgical lists. Consideration of debriefing increased at all data collection periods after intervention, from 35.6% to 60.3-97.4% (P≤0.003). Performance of debriefing, which was 23.3% at baseline, reached 39% at 6 months (P=0.039). Team planning of actions for improvement during debriefing also increased (P<0.001). A decline in performance of debriefing and subsequent improvement actions was observed after 6 months, albeit rates were above baseline at 18 months. The most reported reason not to carry out a debriefing was \'lack of issues\'. After implementation, nurses and allied healthcare professionals increased their contribution to initiating and leading debriefing. Reported barriers were <18% at baseline, and decreased after intervention.
    CONCLUSIONS: A simple intervention introducing TALK© for voluntary debriefing in theatres prompted significant changes in team behaviour and sustained growth regarding consideration and performance of debriefing, especially in the first 6 months.
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  • 文章类型: Journal Article
    背景:成熟度矩阵可以成为组织在复杂系统中实施大型系统转换(LST)计划的有用工具。使用协作网络实施本地LST计划的见解,被称为联盟,强调需要一种工具来帮助卫生系统领导人就如何以及在何处集中其变革努力进行讨论。在新西兰(NZ)卫生系统中,引入了联盟,以整合初级和医院之间的医疗保健计划和交付。
    方法:这项研究的目的是利用联盟成员的见解来开发一种学习工具,协作网络可以使用该工具来评估和提高他们的变革准备程度。我们利用新西兰卫生系统高级领导人的知识构建了成熟度矩阵,在车间环境中。成熟度矩阵通过三个联盟以及新西兰卫生部毛利人健康战略和政策小组的反馈进行了实证检验和完善。
    结果:成熟度矩阵描述了在新西兰卫生系统中成功实施LST计划的10个关键要素,以及成功指标和从开始到卓越的不同成熟阶段。通过三个联盟对成熟度矩阵进行的测试表明,它充当了学习工具,并激发了集体思考和反思。毛利人健康战略和政策小组评论了这种工具的重要性,以提高卫生系统领导人对改善毛利人健康结果的反应能力。与类似的国际矩阵进行比较,揭示了与我们的共同点。我们的成熟度矩阵的一个优势是,它是针对新西兰的背景,是实施卫生系统大规模变革的第一个实用工具,其中纳入了政府与毛利人的条约原则,新西兰的土著人民。
    结论:通过定期的自我评估过程,成熟度矩阵的使用可以创建反馈循环,以支持高级卫生系统领导者和协作网络的刻意学习和知识共享.成熟度矩阵填补了新西兰卫生系统的重要空白,并为国际实施科学文献做出了贡献。
    这项研究得到了惠灵顿维多利亚大学人类伦理委员会的批准(伦理批准号27,356)。该研究得到了惠灵顿维多利亚大学研究资助(222,809)和奥克兰大学医学系研究基金(H10779)的支持。
    BACKGROUND: A maturity matrix can be a useful tool for organisations implementing large-system transformation (LST) initiatives in complex systems. Insights from implementation of a local LST initiative using collaborative networks, known as Alliances, highlighted a tool was needed to help health system leaders prompt discussions on how and where to focus their change efforts. In the New Zealand (NZ) health system, Alliances were introduced to integrate the planning and delivery of health care between primary and hospital care.
    METHODS: The aim of this research was to use insights from Alliance members to develop a learning tool that collaborative networks could use to assess and improve their readiness for change. We constructed a maturity matrix using the knowledge of senior NZ health system leaders, in a workshop setting. The maturity matrix was empirically tested and refined with three Alliances and with feedback from the NZ Ministry of Health Māori Health Strategy and Policy team.
    RESULTS: The maturity matrix described the 10 key elements that had been found to support successful implementation of LST initiatives in the NZ health system, along with success indicators and different stages of maturity from beginning to excellence. Testing of the maturity matrix with three Alliances suggested that it functioned as a learning tool and stimulated collective thinking and reflection. The Māori Health Strategy and Policy team commented on the importance of such a tool to increase health system leaders\' responsiveness to improving Māori health outcomes. Comparisons with similar international matrices revealed common elements with ours. A strength of our maturity matrix is that it is specific to the NZ context and is the first practical tool to implement large-scale change in the health system that incorporates principles of the Government\'s treaty with Māori, the indigenous people of NZ.
    CONCLUSIONS: Through a regular self-assessment process, use of the maturity matrix may create feedback loops to support deliberate learning and knowledge sharing for senior health system leaders and collaborative networks. The maturity matrix fills an important gap in the NZ health system and contributes to implementation science literature internationally.
    UNASSIGNED: This study was approved by the Victoria University of Wellington Human Ethics Committee (Ethics Approval Number 27,356). The research was supported by the Victoria University of Wellington research grant (222,809) and from the University of Auckland Department of Medicine research fund (H10779).
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  • 文章类型: Journal Article
    当患者护理在许多独立组织之间分配时,测量和优化卫生系统具有挑战性。例如,患者接受初级保健提供者的护理,门诊专科诊所,医院,私人提供者和,在某些情况下,家庭成员。这些孤岛是通过不同的资金来源(或缺乏资金)来维持的,这激励了孤立的服务交付。正在出现一种向优先考虑患者结果和将患者保持在护理中心的转变。然而,关于病人需求的竞争哲学,如何定义健康以及如何生产和资助健康正在为提供健康服务创造和形成孤岛。医疗保健和健康成果是通过由不同的卫生专业人员团队共同开展的一系列活动来产生的。卫生专业人员不断从每个患者的互动中学习;然而,筒仓是信息交流的障碍,协作证据生成和卫生系统改进。本文介绍了医疗保健的系统视图,并提供了系统镜头来应对卫生系统中的当前挑战。本文的第一部分提供了加拿大医疗保健现状和挑战的背景。第二部分提出了持续卫生系统表现不佳的潜在原因。本文最后提出了解决这些挑战的系统观点。
    Measuring and optimizing a health system is challenging when patient care is split between many independent organizations. For example, patients receive care from their primary care provider, outpatient specialist clinics, hospitals, private providers and, in some instances, family members. These silos are maintained through different funding sources (or lack of funding) which incentivize siloed service delivery. A shift towards prioritizing patient outcomes and keeping the patient at the centre of care is emerging. However, competing philosophies on patient needs, how health is defined and how health is produced and funded is creating and engraining silos in the delivery of health services. Healthcare and health outcomes are produced through a series of activities conducted by diverse teams of health professionals working in concert. Health professionals are continually learning from each patient interaction; however, silos are barriers to information exchange, collaborative evidence generation and health system improvement. This paper presents a systems view of healthcare and provides a systems lens to approach current challenges in health systems. The first part of the paper provides a background on the current state and challenges to healthcare in Canada. The second part presents potential reasons for continued health system underperformance. The paper concludes with a system perspective for addressing these challenges.
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  • 文章类型: Journal Article
    传统的运动学习理论强调熟练动作的自动性。然而,最近的研究强调了前反思的自我意识伴随着熟练的行动执行的作用。在本论文中,我们提出了经验课程框架,作为研究优秀运动员在表现优化的展开活动中的前反思自我意识的一种手段。我们对该框架的本体论和认识论基础进行了综合介绍。然后,我们通过对两个精英风帆冲浪者的经验课程的深入分析来说明该方法。对骑手经验课程的全球和本地特征的分析揭示了(a)伴随持续绩效优化经验的有意义的活动;(b)注意力焦点的多维性和绩效自我评估的规范性;(c)持续改进的微观现象学描述。这些结果突出了经验课程框架的有效性,以描述被绩效优化活动所吸收的经验。
    Traditional theories of motor learning emphasize the automaticity of skillful actions. However, recent research has emphasized the role of pre-reflective self-consciousness accompanying skillful action execution. In the present paper, we present the course-of-experience framework as a means of studying elite athletes\' pre-reflective self-consciousness in the unfolding activity of performance optimization. We carried out a synthetic presentation of the ontological and epistemological foundation of this framework. Then we illustrated the methodology by an in-depth analysis of two elite windsurfers\' courses of experience. The analysis of global and local characteristics of the riders\' courses of experience reveal (a) the meaningful activities accompanying the experience of ongoing performance optimization; (b) the multidimensionality of attentional foci and the normativity of performance self-assessment; and (c) a micro-scale phenomenological description of continuous improvement. These results highlight the fruitfulness of the course-of-experience framework to describe the experience of being absorbed in an activity of performance optimization.
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  • 文章类型: Clinical Trial Protocol
    背景:澳大利亚偏远的原住民和托雷斯海峡岛民社区已经为健康商店启动了大胆的政策。基准,数据驱动和促进的“审计和反馈”与行动计划过程,提供了一个潜在的战略,以加强和扩大远程社区商店主管/所有者采用有利于健康的最佳实践。我们的目标是与五个合作伙伴组织共同设计基准模型,并与澳大利亚偏远地区的原住民和托雷斯海峡岛民社区商店测试其有效性。
    方法:研究设计是一项务实的随机对照试验,有同意的合格商店(位于澳大利亚非常偏远的北领地(NT),原住民社区的主要杂货店,并由营养从业者与研究伙伴组织提供服务)。基准模型是由研究证据提供的,专门构建的最佳实践审计和反馈工具,并与合作伙伴组织和社区代表共同设计。干预包括两个完整的基准周期(每年一个,2022/23和2023/24)评估,反馈,行动计划和行动实施。商店评估包括21个证据和行业知情的远程商店健康扶持政策的采纳状态,ii使用专门构建的StoreScout应用程序实施有利于健康的最佳实践,iii使用原住民和托雷斯海峡岛民健康饮食ASAP协议的标准化健康饮食的价格;和,使用销售数据指标的食品采购的健康度。合作伙伴组织反馈报告并与商店共同设计行动计划。控制商店接受评估并继续进行常规零售实践。所有商店都提供每周电子销售数据以评估主要结果,从所有购买的食品和饮料中游离糖(G)到能量(MJ)的变化,基线(2021年7月至12月)与2023年7月至12月。
    结论:我们假设基准干预措施可以改善对健康有利的商店政策和实践的采用,并减少澳大利亚偏远社区商店中不健康食品和饮料的销售。这项针对偏远原住民和托雷斯海峡岛民社区的创新研究可以为更广泛的健康食品零售提供有效的实施策略。
    背景:ACTRN12622000596707,协议版本1。
    BACKGROUND: Aboriginal and Torres Strait Islander communities in remote Australia have initiated bold policies for health-enabling stores. Benchmarking, a data-driven and facilitated \'audit and feedback\' with action planning process, provides a potential strategy to strengthen and scale health-enabling best-practice adoption by remote community store directors/owners. We aim to co-design a benchmarking model with five partner organisations and test its effectiveness with Aboriginal and Torres Strait Islander community stores in remote Australia.
    METHODS: Study design is a pragmatic randomised controlled trial with consenting eligible stores (located in very remote Northern Territory (NT) of Australia, primary grocery store for an Aboriginal community, and serviced by a Nutrition Practitioner with a study partner organisation). The Benchmarking model is informed by research evidence, purpose-built best-practice audit and feedback tools, and co-designed with partner organisation and community representatives. The intervention comprises two full benchmarking cycles (one per year, 2022/23 and 2023/24) of assessment, feedback, action planning and action implementation. Assessment of stores includes i adoption status of 21 evidence-and industry-informed health-enabling policies for remote stores, ii implementation of health-enabling best-practice using a purpose-built Store Scout App, iii price of a standardised healthy diet using the Aboriginal and Torres Strait Islander Healthy Diets ASAP protocol; and, iv healthiness of food purchasing using sales data indicators. Partner organisations feedback reports and co-design action plans with stores. Control stores receive assessments and continue with usual retail practice. All stores provide weekly electronic sales data to assess the primary outcome, change in free sugars (g) to energy (MJ) from all food and drinks purchased, baseline (July-December 2021) vs July-December 2023.
    CONCLUSIONS: We hypothesise that the benchmarking intervention can improve the adoption of health-enabling store policy and practice and reduce sales of unhealthy foods and drinks in remote community stores of Australia. This innovative research with remote Aboriginal and Torres Strait Islander communities can inform effective implementation strategies for healthy food retail more broadly.
    BACKGROUND: ACTRN12622000596707, Protocol version 1.
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  • 文章类型: Journal Article
    COVID-19大流行突显了有效决策所面临的挑战。面对史诗般的公共卫生危机,面对历史上的经济不稳定和社会动荡,世界各地的政府机构都试图管理传染病和医疗保健系统的传播。认识到COVID-19的辩论和研究仍在积极进行,本文旨在客观地比较世界上表现出与加拿大相似的经济和政治模式的国家对COVID-19的反应,识别值得注意的故障,成功,以及为未来国家的大流行准备提供信息的关键要点。
    The COVID-19 pandemic highlighted the challenges that go into effective policymaking. Facing a public health crisis of epic proportion, government bodies across the world sought to manage the spread of infectious disease and healthcare-system overwhelm in the face of historic economic instability and social unrest. Recognizing that COVID-19 debates and research are still actively ongoing, this paper aims to objectively compare COVID-19 responses from countries across the world that exhibit similar economic and political models to Canada, identify notable failures, successes, and key takeaways to inform future-state pandemic preparedness.
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