Accident and emergency department

事故和急诊科
  • 文章类型: Journal Article
    背景:急诊复苏护士是急诊科重症监护实践最前沿的具有挑战性的专业角色。尽管他们广泛的专业知识和技能要求,在澳大利亚,对于如何最好地提供符合一组固定目标和复苏护士所需技能的培训,没有全州或全国商定的方法.由于护理人口老化和劳动力流失增加,获得专科复苏护理知识的有效加速途径,是必要的。
    目的:这篇综述的目的是确定,巩固和总结有关紧急复苏护士资格标准的必要临床和非技术技能的培训需求的可用证据:关于目前在急诊科工作的护士的论文;包括护士单元经理(NUM),临床护士教育者(CNEs),临床护士顾问(CNCs),临床护士专家(CNSs),包括注册护士(RN)和注册护士(EN)。审查包括初级和非初级研究,包括关于如何培训急诊护士的论文。没有设置日期限制以确保可以审查所有结果。没有用英文发表的论文,包括没有在急诊室工作的护士,或者包括医生,联合健康,和其他无法区分人口群体的工作人员,被排除在外。仅抽象,社论,会议海报或口头报告,也被排除在外。
    方法:在MEDLINE中进行搜索,CINAHL和EMCRE。作者对所包括的研究参考列表以及灰色文献进行了广泛的手工搜索,以确保捕获所有相关文献。
    方法:进行了范围界定文献综述。
    结果:对最后33篇文章(23篇同行评审研究和10篇能力和实践标准文件)进行了数据提取。不存在特定的培训要求,以实现复苏护理中必要的临床和非技术技能的能力。据报道,在没有定期加强的情况下,能力下降。多模式方法,结合不同的教学方法,显示出增强知识保留和技能获取的潜力。
    结论:复苏护理在澳大利亚缺乏标准化的培训方法,导致护士在确保一致的技能获取和知识方面存在差距。需要研究以确定哪些复苏护理技能和培训是必要的,以确保实践有效地满足患者的需求。
    BACKGROUND: The emergency resuscitation nurse is a challenging and specialised role at the forefront of critical care practice in the emergency department. Despite their extensive specialist knowledge and skill requirements, in Australia there is no state-wide or nationally agreed approach to how to best provide training that meets a set of fixed objectives and requisite skills for resuscitation nurses. Due to an ageing nursing population and increasing workforce attrition, an efficacious accelerated pathway to acquire specialist resuscitation nursing knowledge, is necessary.
    OBJECTIVE: The aim of this review is to identify, consolidate and summarise the available evidence on the training needs for the requisite clinical and non-technical skills of emergency resuscitation nurses ELIGIBILITY CRITERIA: Papers about nurses currently working in the emergency department; including Nurse Unit Managers (NUMs), Clinical Nurse Educators (CNEs), Clinical Nurse Consultants (CNCs), Clinical Nurse Specialists (CNSs), Registered Nurses (RNs) and Enrolled Nurses (ENs) were included. The review included primary and non-primary research, including papers addressing how emergency nurses are trained. There was no date limitation set to ensure all results could be reviewed. Papers that were not published in English, included nurses who were not working in the ED, or included doctors, allied health, and other staff where population cohorts could not be distinguished, were excluded. Abstract only, editorials, conference posters or oral presentations, were also excluded.
    METHODS: Searches were conducted in MEDLINE, CINAHL and EMCARE. The authors conducted extensive hand-searching of the included study reference lists as well as the grey literature to ensure that all relevant literature was captured.
    METHODS: A scoping literature review was conducted.
    RESULTS: Data extraction was conducted on the final 33 articles (23 peer reviewed studies and 10 competency and practice standards documents). Specific training requirements to achieve competence in the requisite clinical and non-technical skills in resuscitation nursing do not exist. A decline in competency without regular reinforcement was reported. Multi-modal approaches, incorporating diverse teaching methods, show potential in enhancing knowledge retention and skill acquisition.
    CONCLUSIONS: Resuscitation nursing lacks a standardised training approach in Australia, leading to a gap in ensuring consistent skill acquisition and knowledge among nurses. Research is required to identify what resuscitation nursing skills and training are necessary to ensure practice effectively meets the needs of patients.
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  • 文章类型: Randomized Controlled Trial
    调查医生和护士在创伤伤口缝合期间佩戴外科面罩是否对术后感染率有任何影响。
    使用蒙面或未蒙面的卫生人员组进行随机对照研究。
    挪威未成年人受伤部门。
    2019年10月7日至2020年5月28日在诊所缝合的成人创伤患者。
    缝合伤口的术后感染。
    这项研究包括了一百六十五名患者,有176个伤口。掩蔽组中88个伤口中的9个(10.2%)和未掩蔽组中88个伤口中的11个(12.5%)具有伤口感染。
    尽管未掩盖组术后感染的比例高于掩盖组(12.5%对10.2%),差异无统计学意义(p=.6)。这可能意味着在门诊环境中缝合创伤时使用面罩不会显着减少感染次数。然而,由于covid大流行,在招募计划的参与者人数之前,必须提前停止研究(n=594).这增加了II型错误的风险。
    很少有来自医院的研究发现,如果手术期间佩戴或不佩戴外科口罩,术后伤口感染会有显著差异。缺乏有关口罩和初级保健伤口感染的高质量研究。这项在医院外的轻伤部门进行的随机研究发现,如果医务人员在缝合创伤时是否佩戴外科口罩,术后伤口感染的频率没有显着差异。
    UNASSIGNED: To investigate if wearing surgical face mask by doctors and nurses during suturing of traumatic wounds has any impact on postoperative infection rate.
    UNASSIGNED: Randomized controlled study with masked or unmasked health personnel groups.
    UNASSIGNED: A Norwegian Minor Injury Department.
    UNASSIGNED: Adult patients with traumatic wounds sutured at the clinic between 7 October 2019 and 28 May 2020.
    UNASSIGNED: Postoperative infections of sutured wounds.
    UNASSIGNED: One hundred and sixty-five patients with 176 wounds were included in the study. Nine out of 88 wounds (10.2%) in the masked group and 11 out of 88 wounds in the unmasked group (12.5%) had a wound infection.
    UNASSIGNED: Despite a higher percentage of postoperative infections in the unmasked than in the masked group (12.5% versus 10.2%), the difference was not statistically significant (p = .6). This might imply that the use of facemasks during suture of traumatic wounds in an outpatient setting does not significantly reduce the number of infections. However, due to the covid pandemic, the study had to be prematurely stopped before the planned number of participants had been recruited (n = 594). This increases the risk of type II error.
    Few studies from hospital setting have found significant difference in postoperative wound infections if surgical face masks were worn or not during surgery.High quality studies about face masks and wound infections from primary care are lacking.This randomized study at a minor injury department outside hospital found no significant difference in frequency of postoperative wound infection if health personnel had worn surgical face masks or not while suturing traumatic wounds.
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  • 文章类型: Journal Article
    背景:患者反馈是医疗保健提供者了解患者体验并有效提高护理质量并促进医疗保健系统中以患者为中心的护理的重要途径。这项研究旨在通过评估事故和紧急体验问卷(AEEQ)的心理测量特性来建议一种经过验证的工具,以测量中国成年人口中在事故和急诊科(AED)服务中的患者体验。
    方法:针对2016年6月16-30日所有公立医院18岁或以上AED患者的出勤率,并使用AEEQ进行横断面电话调查。初步AEEQ由92个项目组成,包括53个核心评价项目和19个信息项目,其他20个项目涵盖了社会人口统计学,自我感知的健康状况,以及关于AED服务的免费开放式评论。对评价项目的心理测量特性进行了实用性评价,内容和结构有效性,内部一致性,和本研究中的重测信度。
    结果:共纳入512例患者,缓解率为54%,平均年龄为53.2岁。探索性因素分析建议删除7个项目,由于弱因素负荷和高交叉负荷,然后将46个项目分为5个维度,护理和治疗(14项),环境和设施(16项),关于药物和危险信号的信息(5项),临床调查(3项),和总体印象(8项)来代表患者对AED服务的体验。内部一致性和重测信度较高,建议量表的Cronbachα系数和Spearman相关系数分别为0.845和0.838。
    结论:AEEQ是评估AED服务的有效和可靠的工具,有助于建立参与平台,促进患者和一线医疗保健专业人员之间以患者为中心的护理,并提高未来的医疗保健质量。
    BACKGROUND: Patient feedback is an important way for healthcare providers to understand patient experience and improve the quality of care effectively and facilitate patient-centered care in the healthcare system. This study aimed to suggest a validated instrument by evaluating the psychometric properties of the Accident and Emergency Experience Questionnaire (AEEQ) for measuring patient experience in the accident and emergency department (AED) service among the adult Chinese population.
    METHODS: Attendances aged 18 or above from all public hospitals with AEDs during 16-30 June 2016 were targeted and a cross-sectional telephone survey was conducted using AEEQ. Preliminary AEEQ consisted of 92 items, including 53 core evaluative items and 19 informative items, and the other 20 items covered socio-demographics, self-perceived health status, and free open-ended comments on AED service. Psychometric properties of the evaluative items were evaluated for practicability, content and structure validity, internal consistency, and test-retest reliability in this study.
    RESULTS: A total of 512 patients were recruited with a response rate of 54% and a mean age of 53.2 years old. The exploratory factor analysis suggested removing 7 items due to weak factor loadings and high cross-loading and then leaving 46 items grouped into 5 dimensions, which were care and treatment (14 items), environment and facilities (16 items), information on medication and danger signals (5 items), clinical investigation (3 items), and overall impression (8 items) to represent patient experience on AED service. The internal consistency and test-retest reliability were high with Cronbach\'s alpha coefficient and Spearman\'s correlation coefficient of the suggested scale of 0.845 and 0.838, respectively.
    CONCLUSIONS: The AEEQ is a valid and reliable instrument to evaluate the AED service which helps to build the engagement platform for promoting patient-centered care between patients and frontline healthcare professionals and improving healthcare quality in the future.
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  • 文章类型: Journal Article
    未经评估:目前,在尼日利亚医院的事故和急救部门中,临床筛查工具和血液采样在决策中的及时应用鲜为人知。
    UNASSIGNED:本研究的目的是确定临床怀疑败血症后进行血清乳酸和血液培养检查所需的时间之间的关联。以及尼日利亚三级医院收治的患者的死亡率。
    UNASSIGNED:为期6个月(2021年11月至2022年4月),119名在拉各斯大学教学医院因败血症或败血症性休克住院的患者被随访至出院或死亡。血清乳酸的患者比例,同时测定血清降钙素原和血培养样本.使用双变量分析和逻辑回归确定死亡率的预测因子。使用Kaplan-Meier图使用脓毒症诊断标准来预测存活。
    UNASSIGNED:119例脓毒症患者中有80例(67%)符合全身炎症反应综合征或快速序贯(脓毒症相关)器官衰竭评估标准。只有3例(2.5%)患者进行了血液培养和血清降钙素原,而0例(0%)进行了血清乳酸测试。41名(34.5%)病人死亡,但脓毒症治疗的临床和实验室程序与死亡无关.住院时间越短,死亡风险越高(χ2=14.83,P=0.002)。
    UNASSIGNED:这项研究显示,对脓毒症护理指南的依从性低,及时的临床和实验室程序对脓毒症死亡率没有影响。需要进一步的研究来探索能够提高繁忙的三级医院急诊科脓毒症患者客观评估和治疗的患者护理模式。
    UNASSIGNED: Currently, little is known about the timely application of clinical screening tools and blood sampling for decision-making in the management of patients with suspected sepsis in the accident and emergency units of hospitals in Nigeria.
    UNASSIGNED: The aim of the study was to ascertain the association between the time taken for the conduct of serum lactate and blood culture investigations following a clinical suspicion of sepsis, and the mortality of patients admitted to a Nigerian tertiary hospital.
    UNASSIGNED: Over a 6-month period (November 2021 to April 2022), 119 patients hospitalised for sepsis or septic shock at the Lagos University Teaching Hospital were followed until discharge or death. The proportion of patients whose serum lactate, serum procalcitonin and blood culture samples was taken was also determined. Predictors of mortality were determined using bivariate analysis and logistic regression. Kaplan-Meier plots were used to predict survival using sepsis diagnostic criteria.
    UNASSIGNED: Eighty (67%) of 119 sepsis patients met systemic inflammatory response syndrome or quick sequential (sepsis-related) organ failure assessment criteria. Only 3 (2.5%) patients had blood cultures and serum procalcitonin and 0 (0%) had serum lactate tests. Forty-one (34.5%) patients died, but clinical and laboratory procedures for sepsis management were not linked to death. A shorter hospital stay increased the death risk (χ2 = 14.83, P = 0.002).
    UNASSIGNED: This study revealed low compliance with sepsis care guidelines and no impact of timely clinical and laboratory procedures on sepsis mortalities. Further study is needed to explore patient care models that can improve the objective assessment and treatment of sepsis patients in emergency departments of busy tertiary hospitals.
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  • 文章类型: Journal Article
    背景:主要目标是检查澳大利亚老年人跌倒的急诊科(ED)治疗是否与跌倒预防和管理临床指南护理建议一致。
    方法:对65岁及以上的患者进行回顾性医疗记录审核,他摔倒在急诊室,出院回家。从当地开发了一种审计工具,国家,和国际跌倒临床指南。
    结果:在整个2020年跌倒后出现了一千二十七名患者。审核了107个患者的医疗记录。认知评估(94%),通常完成药物审查(76%)和跌倒风险筛查(76%).不到一半的患者有记录的步态评估(40%)和视力检查(18%)。对于老年患者,与指南护理的一致性更有可能(p=0.042),具有较高的共病水平(p=0.013),他们需要护理援助(p=0.008),并在观察病房(p<0.001)接受多学科小组的治疗(p<0.001)。
    结论:合并症增加且护理需求较高的老年患者有更多的跌倒指导护理建议。当患者被转移到观察病房时,可能会发生这种情况,在那里可以由多学科团队进行更全面的护理。
    BACKGROUND: The primary objective was to examine whether the Emergency Department (ED) treatment of older adults who fall in Australia is concordant with falls prevention and management clinical guideline care recommendations.
    METHODS: A retrospective medical records audit was completed for patients 65years and older, who attended the ED with a fall and were discharged home. An audit tool was developed from local, national, and international falls clinical guidelines.
    RESULTS: One thousand and twenty-seven patients presented following a fall throughout 2020. One hundred and seven patient medical records were audited. Assessment of cognition (94%), medication review (76%) and use of a falls risk screen (76%) were commonly completed. Under half of the patients had a documented gait evaluation (40%) and review of vision (18%). Concordance with guideline care was more likely for older patients (p = 0.042), with higher levels of comorbidity (p = 0.013), who required care assistance (p = 0.008) and received treatment from a multidisciplinary team (p < 0.001) in an observation ward (p < 0.001).
    CONCLUSIONS: Older patients with increased comorbidities and higher care needs had more falls guideline care recommendations documented. This was likely to occur when patients were moved to the observation ward where more comprehensive care by a multidisciplinary team could occur.
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  • 文章类型: Journal Article
    背景:报道由通用热气候指数(UTCI)定义的热应激与急诊科就诊之间关联的文献主要在欧洲进行。本研究旨在探讨热应激之间的关联,根据UTCI的定义,并访问香港的事故和急诊室(AED),代表亚热带气候区。
    方法:在香港进行了一项回顾性研究,涉及2000年5月至2016年9月在公共部门进行的13,438,846次AED访问,不包括2003年和2009年。热应激和长期热应激的每日AED率的年龄-性别特异性ANCOVA模型,调整空气质量,长期空气质量差,台风,暴雨,Year,星期几,公众假期,暑假,和收费,被使用。
    结果:在强烈的热应激(32.1°C≤UTCI≤38.0°C)的一天,年龄在19~64岁的女性和男性的AED访视率(每100,000人)分别增加0.9(95%CI:0.5,1.3)和1.7(95%CI:1.3,2.1)和4.1(95%CI:2.7,5.4)和4.1(95%CI:2.6,5.6),而其他变量保持不变.在具有非常强的热应激(38.1°C≤UTCI≤46.0°C)的一天,相应的比率增加了0.6(95%CI:0.1,1.2),2.2(95%CI:1.7,2.7),4.9(95%CI:3.1,6.7),和4.7(95%CI:2.7,6.6),分别。在≤18岁的人群中,与AED就诊率相关的热应激的影响大小可以忽略不计。在所有亚组中,热应激对19-64岁男性的影响最大。
    结论:在亚热带气候的城市中,来自热应激的生物热条件与公民的健康有关,并反映在每日AED访问的增加上。相应地提出了公共卫生建议,以预防与热有关的AED就诊。
    BACKGROUND: Literature reporting the association between heat stress defined by universal thermal climate index (UTCI) and emergency department visits is mainly conducted in Europe. This study aimed to investigate the association between heat stress, as defined by the UTCI, and visits to the accident and emergency department (AED) in Hong Kong, which represents a subtropical climate region.
    METHODS: A retrospective study involving 13,438,846 AED visits in the public sector from May 2000 to September 2016, excluding 2003 and 2009, was conducted in Hong Kong. Age-sex-specific ANCOVA models of daily AED rates on heat stress and prolonged heat stress, adjusting for air quality, prolonged poor air quality, typhoon, rainstorm, year, day of the week, public holiday, summer vacation, and fee charging, were used.
    RESULTS: On a day with strong heat stress (32.1 °C ≤ UTCI ≤ 38.0 °C), the AED visit rate (per 100,000) increased by 0.9 (95% CI: 0.5, 1.3) and 1.7 (95% CI: 1.3, 2.1) for females and males aged 19-64 and 4.1 (95% CI: 2.7, 5.4) and 4.1 (95% CI: 2.6, 5.6) for females and males aged ≥ 65, while keeping other variables constant. On a day with very strong heat stress (38.1 °C ≤ UTCI ≤ 46.0 °C), the corresponding rates increased by 0.6 (95% CI: 0.1, 1.2), 2.2 (95% CI: 1.7, 2.7), 4.9 (95% CI: 3.1, 6.7), and 4.7 (95% CI: 2.7, 6.6), respectively. The effect size of heat stress associated with AED visit rates was negligible among those aged ≤ 18. Heat stress showed the greatest effect size for males aged 19-64 among all subgroups.
    CONCLUSIONS: Biothermal condition from heat stress was associated with the health of the citizens in a city with a subtropical climate and reflected in the increase of daily AED visit. Public health recommendations have been made accordingly for the prevention of heat-related AED visits.
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  • 文章类型: Case Reports
    钝性外伤引起的腹内损伤占所有创伤性病例的5-10%。它通常发生在机动车碰撞之后,行人受伤,和瀑布。这些通常会导致腹部实体器官-肝脏和脾脏的损伤,中空的内脏器官,很少有腹部血管。闭合性腹部创伤导致腹腔动脉和相关静脉的肝分支同时损伤,并伴有胃裂伤,是一种罕见的表现,死亡率很高。从而保证及时评估。虽然初始稳定应遵循高级创伤生命支持指南,对非手术治疗或手术治疗的依从性取决于损伤的严重程度和患者的临床状况。这里,我们提出了一个不寻常的情况下,胃和脾撕裂与腹腔动脉的肝分支的损害,脾动脉,以及一名12岁儿童腹部钝性外伤后的相关静脉。尽管术前放射学发现阴性,该病例通过对受损的胃段进行剖腹手术成功治疗,脾切除术,修复受损的动脉,并结扎横断静脉以控制出血。
    Intra-abdominal injury due to blunt trauma accounts for 5-10% of all traumatic cases. It usually occurs secondary to motor vehicle collision, pedestrian injury, and falls. Typically these result in injury to solid abdominal organs-liver and spleen, hollow visceral organs, and rarely the abdominal vasculature. Blunt abdominal trauma causing concurrent injury to the hepatic branch of the celiac artery and the associated vein along with gastric laceration is a rare presentation and has a high mortality rate, thereby warranting prompt evaluation. While the initial stabilization should follow Advanced Trauma Life Support guidelines, the adherence to nonoperative management or operative care depends upon the severity of the injury and the patient\'s clinical status. Here, we present an unusual case of gastric and splenic laceration with damage to the hepatic branch of celiac artery, splenic artery, and the associated vein following blunt abdominal trauma in a 12-year-old child following intentional self-harm by crashing a self-inflicted motor vehicle. Despite the negative preoperative radiological finding, the case was managed successfully with the laparotomic correction of the damaged stomach segment, splenectomy, and repair of the damaged artery, and ligation of the transected vein to control hemorrhage.
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  • 文章类型: Journal Article
    目的:评估临床药学干预措施对在教学医院接受老年单位(紧急医疗[MUPA])急诊治疗后住院的老年人计划外再住院率的影响。
    方法:这是纵向的,比较试点研究。年龄至少75岁的患者在跌倒后进入MUPA病房,至少有两种慢性疾病,纳入2018年2月1日至2018年6月30日期间接受两种或两种以上药物治疗的患者,并随访90天.主要结果是利摩日教学医院90天内的计划外再住院率(主要结果),30天和72小时。还评估了估计的成本节约。
    结果:包括252例患者。平均年龄为88.4±5.8岁,平均基线用药数量为8.3±3.4。总的来说,进行了158次药物干预,反映了94.9%的接受率。我们发现90天时计划外再入院率显着降低(OR=0.45(0.26-0.79)P=0.005)。这些结果在30天(P=0.035)和72小时(P=0.041)时也是一致的。我们发现节省了37770欧元,这与21次避免了再次住院有关。
    结论:我们的研究结果强烈强调了临床药学服务对预防跌倒后住院的老年患者计划外再入院的积极作用。
    OBJECTIVE: to evaluate the effect of clinical pharmacy interventions on the unplanned rehospitalisation rates of elderly people admitted following a fall to the emergency medical treatment for the elderly unit (médecine d\'urgence de la personne âgée [MUPA]) in a teaching hospital.
    METHODS: this was a longitudinal, comparative pilot study. Patients aged at least 75 who were admitted to the MUPA unit following a fall, who had at least two chronic diseases, and who were being treated with two or more medications were included between 1 February 2018 and 30 June 2018 and were followed for 90 days. The main outcomes were the unplanned rehospitalisation rate at Limoges Teaching Hospital within the 90 days (primary outcome), 30 days and 72 h. The estimated cost-saving was also assessed.
    RESULTS: 252 patients were included. The mean age was 88.4 ± 5.8 years and the average baseline number of medications was 8.3 ± 3.4. In total, 158 pharmaceutical interventions were performed, reflecting an acceptance rate of 94.9%. We found a significant reduction in the rate of unplanned rehospitalisations at 90 days (OR = 0.45 (0.26-0.79) P = 0.005). These results were also consistent at 30 days (P = 0.035) and 72 h (P = 0.041). We found a cost-saving of €37770 related to 21 avoided rehospitalisations.
    CONCLUSIONS: our results strongly emphasise the positive effects of clinical pharmacy services on the prevention of unplanned rehospitalisations of elderly patients admitted following a fall.
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  • 文章类型: Journal Article
    背景:越南公立医院的急诊科(ED)通常面临人满为患的问题,以及各种各样的疾病,导致患者的不满增加。为了缓解这些问题,我们使用越来越流行的价值流映射(VSM)和精益策略方法(1)评估当前ED患者流;(2)识别并消除非增值成分;(3)修改现有流程以改善等待时间.
    方法:来自在河内108军事中心医院急诊室就诊的742名患者的数据,越南,被收集。开发了VSM,其中确定了改进的可能性,并试图消除非增值活动。强调了一系列被视为资源浪费的问题,这导致了重新设计过程,重点是优先考虑血液检查和超声程序。在行政方面,考虑了各种措施,包括简化与医疗部门的沟通,使用QR码支付医疗保险,和有效管理X线和CT扫描在线结果。
    结果:通过实施精益方法,延迟和等待时间减少如下:(1)术前检查结果(对于需要医疗程序/手术的患者)减少了33.3%(从134.4分钟到89.4分钟);(2)血管介入治疗减少了10.4%(从54.6分钟到48.9分钟);(3)其他医院科室的入院减少了49.5%(从118.3分钟到59.8分钟).此外,在实施精益战略方法之前,只有22.9%的患者或他们的代理人(家庭成员或朋友),谁回答了调查,对ED服务表示满意。在削减非增值活动后,这一百分比增加到76.5%。通过统计推理检验分析,可以自信地得出结论,应用精益战略和工具可以改善公立/综合医院ED的患者流量,并在各个临床和行政医院部门内实现更好的员工协调。就作者所知,以前没有在越南医院的ED背景下进行过这样的分析。
    BACKGROUND: Emergency departments (EDs) at public hospitals in Vietnam typically face problems with overcrowding, as well as being populated by a wide variety of illnesses, resulting in increasing dissatisfaction from patients. To alleviate these problems, we used the increasingly popular value-stream mapping (VSM) and lean strategy approaches to (1) evaluate the current patient flow in EDs; (2) identify and eliminate the non-valued-added components; and (3) modify the existing process in order to improve waiting times.
    METHODS: Data from a total of 742 patients who presented at the ED of 108 Military Central Hospital in Hanoi, Vietnam, were collected. A VSM was developed where improvement possibilities were identified and attempts to eliminate non-value-added activities were made. A range of issues that were considered as a resource waste were highlighted, which led to a re-design process focusing on prioritizing blood tests and ultrasound procedures. On the administrative side, various measures were considered, including streamlining communication with medical departments, using QR codes for healthcare insurance payments, and efficient management of X-ray and CT scan online results.
    RESULTS: By implementing a lean approach, the following reductions in delay and waiting time were incurred: (1) pre-operative test results (for patients requiring medical procedures/operations) by 33.3% (from 134.4 to 89.4 min); (2) vascular interventions by 10.4% (from 54.6 to 48.9 min); and (3) admission to other hospital departments by 49.5% (from 118.3 to 59.8 min). Additionally, prior to the implementation of the lean strategy approach, only 22.9% of patients or their proxies (family members or friends), who responded to the survey, expressed satisfaction with the ED services. This percentage increased to 76.5% following the curtailment of non-value-added activities. Through statistical inferential test analyses, it can be confidently concluded that applying lean strategy and tools can improve patient flow in public/general hospital EDs and achieve better staff coordination within the various clinical and administrative hospital departments. To the authors\' knowledge, such analysis in a Vietnamese hospital\'s ED context has not been previously undertaken.
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  • 文章类型: Journal Article
    BACKGROUND: Due to the ageing population in Hong Kong, the importance and need of palliative care and end-of-life (EOL) care are coming under the spotlight. The objectives of this study were to evaluate the attitudes of emergency doctors in providing palliative and EOL care in Hong Kong, and to investigate the educational needs of emergency doctors in these areas.
    METHODS: A questionnaire was used to study the attitudes of ED doctors of six different hospitals in Hong Kong. The questionnaire recorded the attitudes of the doctors towards the role of palliative and EOL care in EDs, the specific obstacles faced, their comfort level and further educational needs in providing such care. The attitudes of emergency doctors of EDs with EOL care services were compared with those of EDs without such services.
    RESULTS: In total, 145 emergency doctors completed the questionnaire, of which 60 respondents were from EDs with EOL care services. A significant number of participants recognized that the management of the dying process was essential in ED. Providing palliative and EOL care is also accepted as an important competence and responsibility, but the role and priority of palliative and EOL care in ED are uncertain. Lack of time and access to palliative care specialists/ teams were the major barriers. Doctors from EDs with EOL care services are more comfortable in providing such care and discuss it with patients and their relatives. Further educational needs were identified, including the management of physical complaints, communication skills, and EOL care ethics.
    CONCLUSIONS: The study identified obstacles in promoting palliative and EOL care in the EDs Hong Kong. With the combination of elements of routine ED practice and a basic palliative medicine skill set, it would promote the development of palliative and EOL care in Emergency Medicine in the future.
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