Quality management

质量管理
  • 文章类型: Journal Article
    使用故障模式和效应分析(FMEA)来识别妇科高剂量率(HDR)近距离放射治疗途径的故障模式,并对严重程度进行评分,发生,和可检测性。
    组织了一个研究小组观察妇科HDR近距离治疗途径,并绘制详细的过程图,以识别所有潜在的故障模式(FM)。整个团队根据三个参数对FM进行评分,包括事件(O),可检测性(D),和严重性(S),然后乘以三个分数得到风险优先数(RPN)。根据RPN和/或严重程度评分对所有FM进行排名,选择RPN评分最高(>100)和严重程度评分(>8)的FM进行深入分析。应用故障树分析(FTA)来寻找高风险FM的原始原因及其传播路径,并确定过程中需要更改和优化的步骤。分析了现有每种预防方法检测和停止FMs的效率,并提出了改进质量管理(QM)和确保患者安全的建议。
    整个妇科HDR近距离治疗途径由5个子过程和30个具体步骤组成,其中确定了57个FM。发现了12个高风险FM,包括7个RPN>100的FM和5个严重性评分>8的FM。对于这些FM,2个处于插入阶段,1在成像阶段,4在治疗计划阶段,和5在治疗交付的最后阶段。这些FMs中最严重的是在治疗递送期间(RPN=245.7)的危险器官(OAR)的变化。最常见的FM是患者转移期间的涂药器移位。
    故障模式和影响分析是一种基于风险的前瞻性工具,可以在故障发生之前识别高风险步骤,提供预防措施以阻止其发生,完善质量管理体系。
    UNASSIGNED: To use failure modes and effects analysis (FMEA) to identify failure modes for gynecological high-dose-rate (HDR) brachytherapy pathway and score with severity, occurrence, and detectability.
    UNASSIGNED: A research team was organized to observe gynecological HDR brachytherapy pathway, and draw detailed process map to identify all potential failure modes (FMs). The whole team scored FMs based on three parameters, including occurrence (O), detectability (D), and severity (S), and then multiplied three scores to obtain risk priority number (RPN). All FMs were ranked according to RPNs and/or severity scores, and FMs with the highest RPN scores (> 100) and severity scores (> 8) were selected for in-depth analysis. Fault tree analysis (FTA) was applied to find progenitor causes of high-risk FMs and their propagation path, and determine which steps in the process need to be changed and optimized. Efficiency of each existing preventive methods to detect and stop FMs was analyzed, and proposals to improve quality management (QM) and ensure patient safety were suggested.
    UNASSIGNED: The whole gynecological HDR brachytherapy pathway consisted of 5 sub-processes and 30 specific steps, in which 57 FMs were identified. Twelve high-risk FMs were found, including 7 FMs with RPNs > 100 and 5 FMs with severity scores > 8. For these FMs, 2 were in the insertion stage, 1 in the imaging stage, 4 in the treatment planning stage, and 5 in the final stage of treatment delivery. The most serious of these FMs was the change in organ at risk (OAR) during treatment delivery (RPN = 245.7). The FM that occurred most frequently was the applicator shift during patient transfer.
    UNASSIGNED: Failure modes and effects analysis is a prospective risk-based tool that can identity high-risk steps before failures occur, provide preventive measures to stop their occurrence, and improve quality management system.
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  • 文章类型: Journal Article
    目的:全面评估中国新生儿筛查(NBS)全过程的质量。
    方法:我们从中国54.4%(135/248)的国家统计局机构收集了调查问卷,并对其中20家机构进行了现场访问以验证数据。对机构的质量绩效进行了评估,并分析了各种因素的差异。
    结果:只有62.5%的省份在新生儿筛查方面表现可接受。工作人员有限的机构更容易出现组织管理缺陷。人均GDP低于10,000美元的省份的机构的质量控制水平低于人均GDP在10,000至15,000美元之间的省份。与其他采血机构相比,产科对质量控制的认识较低。
    结论:全国范围内,全面的质量控制体系,以持续改进质量管理,筛选,诊断,治疗是必要的,以确保及时诊断和干预。
    OBJECTIVE: To thoroughly evaluate the quality of the entire process of neonatal screening (NBS) in China.
    METHODS: We collected survey questionnaires from 54.4% (135/248) of NBS institutions in China and conducted on-site visits to 20 of these facilities to validate the data. The quality performance of the institutions was evaluated, and differences across various factors were analysed.
    RESULTS: Merely 62.5% of the provinces had acceptable performance in neonatal screening. Institutions with limited staff were more prone to organizational management shortcomings. Institutions in provinces with a per capita GDP below 10,000 USD exhibited lower quality control levels than those with a per capita GDP between 10,000 and 15,000 USD. Obstetrics departments have a lower awareness of quality control compared to other blood collection facilities.
    CONCLUSIONS: A nationwide, comprehensive quality control system for continuous enhancements in quality management, screening, diagnosis, and treatment is imperative to ensure prompt diagnosis and intervention.
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  • 文章类型: Journal Article
    背景:远程医疗已证明其在缓解不同地区医疗资源不平衡分布方面的潜力。河南,中国一个人口约一亿的省份,尤其受到医疗保健鸿沟的影响。该省采取了积极措施,建立了由省级顶级医院提供远程医疗服务的区域协作平台。
    目的:确定影响河南省远程医疗服务的运行和有效性的关键因素。从这项研究中获得的见解将为提高低收入和中等收入地区远程医疗平台的有效运行提供有价值的参考。
    方法:分析河南省2020年远程医疗服务绩效管理系统的服务报告。使用描述性统计和图形方法,我们研究了关键影响因素,例如管理能力;设备配置;和医院能力,容量,和服务效能,在两个不同层次的医院。此外,我们使用广义线性模型和多元线性回归模型来识别显著影响2种主要远程医疗服务的服务量和疗效的关键操作因素,即远程会诊和远程教育。
    结果:在连接到协作远程医疗平台的89家三级医院和97家二级医院中,65(73%)和55(57%),分别,建立了远程医疗服务的标准化管理程序。作为远程医疗服务的主要交付方式,90%(80/89)的三级医院和94%(91/97)的二级医院通过专业硬件终端而不是通用计算机进行视频会议咨询。远程会诊是主要的服务类型,每个机构平均每年为三级和二级医院提供173次(IQR37-372)和60次(IQR14-271)远程会诊的服务量,分别。影响每家医院服务量的关键因素包括可用资金,管理能力,连接的上层的数量,以及专业人员的数量。在接受三级医院(65/89,73%)和二级医院(61/97,63%)的远程会诊后,患者报告其医疗状况显著改善.此外,我们观察到服务效能受管理能力的正向影响,财政激励,连接的上层或下层的数量,以及参与的医疗专业人员的参与。
    结论:远程医疗在河南省日益普及,以远程会诊和远程教育服务为重点。尽管它很受欢迎,许多医疗机构,尤其是二级医院,面临与管理能力相关的挑战。除了提升现有远程医疗服务的成效外,河南省和其他中低收入地区的医疗决策者应考虑扩大服务类别,例如包括远程紧急护理和远程手术,有希望解决这些地区的关键医疗保健需求。
    BACKGROUND: Telemedicine has demonstrated its potential in alleviating the unbalanced distribution of medical resources across different regions. Henan, a province in China with a population of approximately 100 million, is especially affected by a health care divide. The province has taken a proactive step by establishing a regional collaborative platform for telemedicine services provided by top-tier provincial hospitals.
    OBJECTIVE: We aim to identify the key factors that influence the current operationalization and effectiveness of telemedicine services in Henan province. The insights gained from this study will serve as valuable references for enhancing the efficient operation of telemedicine platforms in low- and middle-income regions.
    METHODS: We analyzed service reports from the performance management system of telemedicine services in Henan province throughout 2020. Using descriptive statistics and graphical methods, we examined key influencing factors, such as management competency; device configuration; and hospital capability, capacity, and service efficacy, across hospitals at 2 different tiers. In addition, we used generalized linear models and multiple linear regression models to identify key operational factors that significantly affect the service volume and efficacy of 2 major telemedicine services, namely teleconsultation and tele-education.
    RESULTS: Among the 89 tier 3 hospitals and 97 tier 2 hospitals connected to the collaborative telemedicine platform, 65 (73%) and 55 (57%), respectively, have established standardized management procedures for telemedicine services. As the primary delivery method for telemedicine services, 90% (80/89) of the tier 3 hospitals and 94% (91/97) of the tier 2 hospitals host videoconferencing consultations through professional hardware terminals rather than generic computers. Teleconsultation is the dominant service type, with an average annual service volume per institution of 173 (IQR 37-372) and 60 (IQR 14-271) teleconsultations for tier 3 and tier 2 hospitals, respectively. Key factors influencing the service volume at each hospital include available funding, management competency, the number of connected upper tiers, and the number of professional staff. After receiving teleconsultations from tier 3 (65/89, 73%) and tier 2 (61/97, 63%) hospitals, patients reported significant improvements in their medical conditions. In addition, we observed that service efficacy is positively influenced by management competency, financial incentives, the number of connected upper or lower tiers, and the involvement of participating medical professionals.
    CONCLUSIONS: Telemedicine has become increasingly popular in Henan province, with a notable focus on teleconsultation and tele-education services. Despite its popularity, many medical institutions, especially tier 2 hospitals, face challenges related to management competency. In addition to enhancing the effectiveness of existing telemedicine services, health care decision-makers in Henan province and other low- and middle-income regions should consider expanding the service categories, such as including remote emergency care and telesurgery, which have promise in addressing crucial health care needs in these regions.
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  • 文章类型: Journal Article
    世界各地的临床医生除了高工作量外,还进行临床研究。为了满足高质量的研究者发起试验(IIT)的需求,临床试验单位(CTU)(作为学术研究机构的一部分)在全球范围内实施。CTU通过根据国际标准促进临床研究实践和基础设施,在促进临床研究数据的国际相互接受方面日益占据重要地位。
    在这个项目中,我们的目标是确定已建立和国际运营的CTU-国际临床试验中心网络(ICN)的成员-认为最重要的服务,以确保临床试验的顺利进行,同时符合国际标准.因此,我们旨在通过为新兴和不断增长的CTU提供用于知情服务范围设置的资源来推动国际协调。
    遵循AMEE指南,我们开发了一份问卷,解决不同CTU服务的重要性。调查参与者是CTU的高级代表,也是ICN的一部分,在其领域和机构具有长期经验。
    关于研究项目的质量和协调的服务被认为是最重要的,即,质量管理,监测和项目管理,其次是监管和法律事务,教育与培训,和数据管理。开展研究项目的业务服务,即,与患者接触的研究护士和没有患者接触的研究护士,被认为是最不重要的。
    为了平衡所提供的服务范围,同时满足临床研究的高国际标准,新兴的CTU应专注于提供(质量)管理服务以及监管和法律事务方面的专业知识。此外,需要教育和培训服务,以确保临床医生在GCP和立法方面接受良好的培训。CTU应评估是否有提供手术服务的专业知识和资源。
    UNASSIGNED: Clinicians around the world perform clinical research in addition to their high workload. To meet the demands of high quality Investigator Initiated Trials (IITs), Clinical Trial Units (CTUs) (as part of Academic Research Institutions) are implemented worldwide. CTUs increasingly hold a key position in facilitating the international mutual acceptance of clinical research data by promoting clinical research practices and infrastructure according to international standards.
    UNASSIGNED: In this project, we aimed to identify services that established and internationally operating CTUs - members of the International Clinical Trial Center Network (ICN) - consider most important to ensure the smooth processing of a clinical trial while meeting international standards. We thereby aim to drive international harmonization by providing emerging and growing CTUs with a resource for informed service range set-up.
    UNASSIGNED: Following the AMEE Guide, we developed a questionnaire, addressing the perceived importance of different CTU services. Survey participants were senior representatives of CTUs and part of the ICN with long-term experience in their field and institution.
    UNASSIGNED: Services concerning quality and coordination of a research project were considered to be most essential, i.e., Quality management, Monitoring and Project management, followed by Regulatory & Legal affairs, Education & Training, and Data management. Operative services for conducting a research project, i.e., Study Nurse with patient contact and Study Nurse without patient contact, were considered to be least important.
    UNASSIGNED: To balance the range of services offered while meeting high international standards of clinical research, emerging CTUs should focus on offering (quality) management services and expertise in regulatory and legal affairs. Additionally, education and training services are required to ensure clinicians are well trained on GCP and legislation. CTUs should evaluate whether the expertise and resources are available to offer operative services.
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  • 文章类型: Letter
    暂无摘要。
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  • 文章类型: Journal Article
    背景:我们开发了高效的在线自动质量控制(AUTOQC)系统,并在自动实验室装配线上测试了其可行性。
    方法:AUTOQC基于开发的质量控制软件(SmartQC)和之前设计的适应性耗材。我们将该系统应用于实验室的两条装配线。使用第三方质量控制样品,我们评估了在线AUTOQC系统对失控率的影响,生物安全风险,周转时间(TAT)和成本。
    结果:AUTOQC显着降低了Westgard质量控制规则13S/22S/R4s和12S的发生率,代表失控和警告,分别。失控率下降了58%,样本的潜在生物安全风险降低了90%。AUTOQC实施还降低了TAT中位数(7分钟),全职员工人数和质量控制样本的成本(增长45%)。
    结论:总实验室AUTOQC系统可以提高QC测试的质量和稳定性,并降低成本。
    BACKGROUND: We developed an efficient online automated quality control (AUTO QC) system and tested its feasibility on automatic laboratory assembly lines.
    METHODS: AUTO QC is based on developed quality control software (Smart QC) and designed adaptable consumables before. We applied the system to two assembly lines in our laboratory. Using third-party quality control samples, we evaluated the impact of the online AUTO QC system on out-of-control rate, biosecurity risk, turnaround time (TAT) and cost.
    RESULTS: AUTO QC significantly decreased the occurrence rate of the Westgard quality control rules 13S/22S/R4s and 12S, representing out-of-control and warning, respectively. The out-of-control rates were reduced by 58%, and the potential biosecurity risk of the samples decreased by 90%. The AUTO QC implementation also reduced the median TAT (by 7 min), the number of full-time employees and the cost of the quality control samples (by 45%).
    CONCLUSIONS: The total laboratory AUTO QC system can improve the quality and stability of QC testing and reduce cost.
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  • 文章类型: Journal Article
    目的:中国的输血服务必须建立质量管理体系,质量指标的定期检查是质量管理的重要组成部分。尽管信息技术在减少人为错误方面的积极作用已被广泛报道,其在提高输血质量指标中的作用仍需进一步研究。本研究探讨信息技术在提高输血实践质量中的作用。
    方法:我们开发了优化的输血管理信息系统,然后分析了使用该系统前后4项质量指标的变化,阐明了信息技术在提高输血实践质量中的作用。
    结果:使用优化的系统后,输血申请单的完成率从81.5%上升至99.3%;不合格的医生签名是最常见的内容不完整(0.45%).适宜输液率从87%提高到99.4%,大多数外科部门的红细胞和冰冻血浆利用率下降。尽管输血不良反应的报告率从0.22%上升到0.49%,这些增加可能部分是由于输血法规的变化。输血病历的充分率从74.8%提高到90.4%。总的来说,输血知情同意的不足,输血前的实验室检查和输血过程的记录从6.4%减少,6.2%和12.6%至1.7%,2.0%和5.9%,分别。
    结论:信息技术可以在提高输血实践质量方面发挥重要作用,作为医学教育计划的一部分,定期审计和其他措施。
    OBJECTIVE: Transfusion services in China must establish a quality management system, and regular inspection of quality indicators is an important component of quality management. Although the positive role of information technology in reducing human errors has been widely reported, its role in improving transfusion quality indicators still requires further study. This study explores the role of information technology in improving the quality of transfusion practice.
    METHODS: We developed an optimized blood transfusion management information system and then analysed the changes in four quality indicators before and after using the system to clarify the role of information technology in improving the quality of transfusion practice.
    RESULTS: After using the optimized system, the completeness rate for transfusion request forms increased from 81.5% to 99.3%; an unqualified doctor\'s signature was the most common incomplete content (0.45%). The appropriate transfusion rate increased from 87% to 99.4%, and red blood cell and frozen plasma utilization in most surgical departments decreased. Although the reporting rate for adverse transfusion reactions increased from 0.22% to 0.49%, these increases might be partly due to changes in transfusion regulations. The adequacy rate of transfusion medical records increased from 74.8% to 90.4%. Overall, the inadequacy of informed consent for transfusion, pre-transfusion laboratory tests and documentation of the transfusion process were reduced from 6.4%, 6.2% and 12.6% to 1.7%, 2.0% and 5.9%, respectively.
    CONCLUSIONS: Information technology can play an important role in improving the quality of transfusion practice, as part of a programme of medical education, regular audit and other measures.
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  • 文章类型: Journal Article
    探讨在建立现代医院管理制度、加强国家公立医院绩效评价的背景下,基于年度评分的医疗质量安全评价体系的实践。
    采用统计分析方法研究医院实施评分评价后医疗质量和安全的改善情况,根据实际情况和相关要求分析了存在的问题。
    医院医疗质量安全评价体系运行顺利,评价指标可以实施,并正确使用了评价结果。医院医疗质量和运行效率的提高取得了良好的效果。
    基于年度评分的医师和医疗技术人员医疗质量安全评价体系可以实现全过程,全方位,个性化和基于信息的评估,促进医院高质量发展。要进一步提高评价范围,开展相关人员对评价体系的评价。
    To explore the practice of medical quality and safety evaluation system based on annual score under the background of establishing modern hospital management system and strengthening national public hospital performance evaluation.
    Statistical analysis was used to study the improvement of medical quality and safety in hospitals after the implementation of score evaluation, and the existing problems were analyzed according to the actual situation and related requirements.
    The hospital\'s medical quality and safety evaluation system ran smoothly, the evaluation indexes could be implemented, and the evaluation results were used properly. The improvement of hospital medical quality and operation efficiency has achieved good results.
    The evaluation system of medical quality and safety for physicians and medical technicians based on annual score can achieve the whole process, all-round, personalized and information-based evaluation, and promote the high-quality development of hospitals. It is necessary to further improve the range of evaluation and carry out the evaluation of the evaluation system by relevant personnel.
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  • 文章类型: Journal Article
    随着趋势和技术的变化,教育系统已经从传统发展到现代化,定性,创新持续的教育体系。许多因素有助于工艺创新和质量管理基准。本研究有两个主要目标:(1)确定全面质量管理与创新能力之间的因果关系,和(2)确定考试,入场,和安置过程对全面质量管理有任何影响,并确定全面质量管理是否可以充当录取之间的调解人,考试,以及安置过程和创新能力。此外,这项研究在多个维度(质量管理和领导力,员工互动,研究所生产力,以及过程的控制和测量)。因此,当前的研究是唯一一个以特定维度作为中介来看待全面质量管理的研究,特别是在高等教育中。选择了调查和相关方法来测试使用基于资源的理论建立的理论框架,并使用偏最小二乘法明确基于结构方程模型。还向来自中国大学的350名教授(教职员工)分发了基于五点李克特量表的结构化问卷,以评估研究结构。研究结果表明,全面质量管理对创新能力有积极和显著的影响。此外,入场,考试,安置过程与全面质量管理的规模和创新能力密不可分。TQM也显著介导,所有测试的假设都支持这一发现。未来的研究人员应该研究协作创新能力,并比较高等教育中教师的创新能力,根据研究。
    With changing trends and technology, the education system has evolved from a traditional to a modernized, qualitative, and innovatively sustained education system. Many factors contribute to process innovation and quality management benchmarks. This study has two primary goals: (1) determining the causal relationship between TQM and innovation capability, and (2) determining whether the exam, admission, and placement process have any effect on TQM and identifying whether TQM can act as a mediator between the admission, exam, and placement process and innovation capabilities. Furthermore, the study used TQM in multiple dimensions (quality management and leadership, staff interaction, institute productivity, and control and measurement of processes). As a result, the current study is the only one to look at TQM with its specific dimensions as a mediator, specifically in higher education. The survey and correlational methods were chosen to test the theoretical framework established using resource-based theory and explicitly based on structural equation modeling using Partial Least Square. A structured questionnaire based on a five-point Likert scale was also distributed to 350 professors (faculty members) from Chinese universities to assess the research constructs. The findings revealed that TQM positively and significantly impacts innovation capabilities. Besides, the admission, exam, and placement process is inextricably linked to TQM\'s dimensions and innovation capabilities. TQM also mediated significantly, and all hypotheses tested supported the findings. Future researchers should look into collaborative innovation capabilities and compare teachers\' innovation capabilities in higher education, according to the study.
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  • 文章类型: Journal Article
    藏式松茸在冷链运输过程中质量下降。延长保质期,提高市场价值,本研究分析了松茸的物流过程,并优化了不同冷藏包装松茸采后的动态监控和质量管理体系。该系统实时监测冷链的微环境参数,通过分析不同保藏包装松茸的质量变化特征,确定最佳保藏方法。结论松茸在气调包装条件下保存效果最好。对采集到的数据进行数据分析,验证了系统的性能。邀请相关人员参与系统性能分析,并提出优化建议,以提高已建立的监测系统的适用性。优化后的模型可为系统的动态监控和质量管理提供更有效的理论参考。
    The quality of Tibetan matsutake drops during cold chain transportation. To extend the shelf life and improve the market value, this study analyzed the matsutake logistics process, and optimized the dynamic monitoring and quality management systems for post-harvest matsutake with different preservation packaging in the cold chain. This system monitored the micro-environmental parameters of the cold chain in real time, and it identified the best preservation method by analyzing the quality change characteristics of the matsutake with different preservation packaging. It was concluded that the matsutake were best preserved under the conditions of modified atmosphere packaging. The data analysis on the collected data verified the performance of the system. Relevant personnel were invited to participate in the system performance analysis and offer optimization suggestions to improve the applicability of the established monitoring system. The optimized model could provide a more effective theoretical reference for the dynamic monitoring and quality management of the system.
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