背景:智能手机应用程序有助于控制和预防COVID-19大流行。然而,从用户的角度来看,围绕智能手机应用功能重要性的研究存在差距。虽然不同利益相关者的见解和意见,比如政策制定者和医疗专业人士,可以影响公共卫生政策的成功,任何策略如果不基于用户可以接受的方法,都将很难达到预期的效果。
目的:本研究旨在基于用户偏好的角度,评估假设的智能手机应用程序功能在大流行期间管理健康的重要性。
方法:使用最佳-最差缩放(BWS)方法进行了横断面和基于网络的调查,以调查一般人群对重要智能手机应用程序功能的偏好。参与者是从一家专业测量公司的基于网络的测量小组中招募的。BWS问卷的属性是基于一个稳健的过程开发的,包括文献综述,采访,和专家讨论。采用平衡的不完全块设计来构造选择任务,以确保研究设计的有效性。计数分析,条件logit模型分析,并使用混合logit分析来估计受访者之间的偏好异质性。
结果:2153名参与者的回答符合分析条件。近55%(1192/2153)是女性,平均年龄为31.4岁.大多数参与者(1765/2153,81.9%)完成了高等教育,约70%(1523/2153)是城市居民。根据他们的选择,3个最重要的功能是“监测和监测感染病例,\"\"快速自我筛选,\"和\"早期发现感染病例。“混合logit回归模型确定了受访者偏好的显著异质性,分层分析表明,受访者的某些异质性因人口统计学和COVID-19相关特征而异。喜欢使用该应用程序的参与者比不喜欢使用该应用程序的参与者更有可能对预防功能赋予较高的权重。相反,显示使用该应用程序意愿较低的参与者倾向于对支持功能的偏好高于喜欢使用该应用程序的参与者。
结论:本研究根据中国普通人群的偏好,对在大流行期间提供医疗保健服务的智能手机应用程序功能的重要性进行了排名。它为决策者从以人为本的护理角度制定解决未来公共卫生危机的电子卫生政策和战略提供了经验证据。在数字健康方面继续使用应用程序和明智的投资可以帮助改善健康结果,减轻个人和社区的疾病负担。
Smartphone apps have been beneficial in controlling and preventing the COVID-19 pandemic. However, there is a gap in research surrounding the importance of smartphone app functions from a user\'s perspective. Although the insights and opinions of different stakeholders, such as policymakers and medical professionals, can influence the success of a public health policy, any strategy will face difficulty in achieving the expected effect if it is not based on a method that users can accept.
This study aimed to assess the importance of a hypothetical smartphone app\'s functions for managing health during a pandemic based on the perspective of user preferences.
A cross-sectional and web-based survey using the best-worst scaling (BWS) method was used to investigate the general population\'s preferences for important smartphone app functions. Participants were recruited from a professional surveying company\'s web-based surveying panel. The attributes of the BWS questionnaire were developed based on a robust process, including literature review, interviews, and expert discussion. A balanced incomplete block design was used to construct the choice task to ensure the effectiveness of the research design. Count analysis, conditional logit model analysis, and mixed logit analysis were used to estimate preference heterogeneity among respondents.
The responses of 2153 participants were eligible for analysis. Nearly 55% (1192/2153) were female, and the mean age was 31.4 years. Most participants (1765/2153, 81.9%) had completed tertiary or higher education, and approximately 70% (1523/2153) were urban residents. The 3 most vital functions according to their selection were \"surveillance and monitoring of infected cases,\" \"quick self-screening,\" and \"early detection of infected cases.\" The mixed logit regression model identified significant heterogeneity in preferences among respondents, and stratified analysis showed that some heterogeneities varied in respondents by demographics and COVID-19-related characteristics. Participants who preferred to use the app were more likely to assign a high weight to the preventive functions than those who did not prefer to use it. Conversely, participants who showed lower willingness to use the app tended to indicate a higher preference for supportive functions than those who preferred to use it.
This study ranks the importance of smartphone app features that provide health care services during a pandemic based on the general population\'s preferences in
China. It provides empirical evidence for decision-makers to develop eHealth policies and strategies that address future public health crises from a person-centered care perspective. Continued use of apps and smart investment in digital health can help improve health outcomes and reduce the burden of disease on individuals and communities.