本文旨在探讨用户对领导力发展影响评估(LDI)工具包是否有效的看法,可靠,使用简单,具有成本效益,可作为其质量改进的指南。
加拿大卫生领导网络共同设计并共同开发了LDI工具包,作为一种理论驱动和证据信息资源,旨在帮助医疗保健组织发展从业者在五个影响层面评估各种计划:反应,学习,应用程序,影响和投资回报(ROI)和无形利益。使用在线问卷调查和半结构化电话采访对三个卫生组织进行了比较评估性案例研究,这些组织都制定了强有力的领导力发展计划。共有来自加拿大三个省的七名领导顾问和专家参加。数据分两个阶段依次进行分析,包括描述性统计分析,并对关键主题进行定性内容分析。
用户认为该工具包在直接成本方面具有成本效益,间接成本和无形资产;他们发现它在清晰度方面易于使用,逻辑和结构,易于导航,布局连贯;他们酌情评估了循证工具和指南的来源。用户对工具包的有效性和可靠性的看法给予高度评价。该分析还为工具包的改进提供了信息。
完善的LDI工具包是各种工具的综合在线集合,可支持卫生机构在包括ROI在内的五个影响级别上有效且高效地评估领导力发展投资。
This paper aims to explore users\' perceptions of whether the Leadership Development Impact Assessment (LDI)
Toolkit is valid, reliable, simple to use and cost-effective as a guide to its quality improvement.
The Canadian Health Leadership Network codesigned and codeveloped the LDI
Toolkit as a theory-driven and evidence-informed resource that aims to assist health-care organizational development practitioners to evaluate various programs at five levels of impact: reaction, learning, application, impact and return on investment (ROI) and intangible benefits. A comparative evaluative
case study was conducted using online questionnaires and semistructured telephone interviews with three health organizations where robust leadership development programs were in place. A total of seven leadership consultants and specialists participated from three Canadian provinces. Data were analyzed sequentially in two stages involving descriptive statistical analysis augmented with a qualitative content analysis of key themes.
Users perceived the toolkit as cost-effective in terms of direct costs, indirect costs and intangibles; they found it easy-to-use in terms of clarity, logic and structure, ease of navigation with a coherent layout; and they assessed the sources of the evidence-informed tools and guides as appropriate. Users rated the
toolkit highly on their perceptions of its validity and reliability. The analysis also informed the refinement of the
toolkit.
The refined LDI Toolkit is a comprehensive online collection of various tools to support health organizations to evaluate the leadership development investments effectively and efficiently at five impact levels including ROI.