OBJECTIVE: To investigate the relationships among resilience scores, perceived organizational support, and workplace violence and to explore the mediating role of perceived organizational support in the relationship between resilience scores and workplace violence among emergency nurses.
METHODS: A quantitative, cross-sectional study.
METHODS: From June to July 2023, 466 valid questionnaires were collected via the WeChat app Credamo Seeing Numbers. Participants were assessed using the Connor-Davidson Resilience Scale, the Perceived Organizational Support Scale, and the Fear of Future Violence at Work Scale.
UNASSIGNED: The study was approved by the Ethics Committee of Hunan Normal University (No. 2023-389).
RESULTS: The Connor-Davidson resilience scores of emergency nurses were negatively associated with workplace violence and positively associated with emergency nurses\' perceived organizational support. Emergency nurses\' perceived organizational support was negatively associated with workplace violence. Perceived organizational support moderated the relationship between Connor-Davidson resilience scores and workplace violence among emergency nurses to some extent.
CONCLUSIONS: High levels of Connor-Davidson resilience scores can mitigate the negative effects of workplace violence. Perceived organizational support can increase with increasing levels of Connor-Davidson resilience scores. When nurses face workplace violence, support from the organization can, on the one hand, reduce the negative impacts of stress and, on the other hand, elicit positive emotions.
CONCLUSIONS: To mitigate the effects of workplace violence on emergency nurses, interventions aimed at both internal and external organizational conditions must be developed to establish a supportive environment that can increase emergency nurses\' Connor-Davidson resilience scores and sense of perceived organizational support, and decrease workplace violence.
目的:调查韧性得分之间的关系,感知到的组织支持,探讨组织支持感在急诊护士韧性评分与工作场所暴力关系中的中介作用。
方法:定量,横断面研究。
方法:2023年6月至7月,通过微信应用程序CredamoSeeNumbers收集了466份有效问卷。参与者使用Connor-Davidson弹性量表进行评估,感知组织支持量表,以及对未来工作暴力的恐惧。
■本研究经湖南师范大学伦理委员会批准(编号:2023-389)。
结果:急诊护士的Connor-Davidson韧性得分与工作场所暴力呈负相关,与急诊护士感知的组织支持呈正相关。急诊护士感知的组织支持与工作场所暴力呈负相关。领悟组织支持在一定程度上缓和了急诊护士Connor-Davidson韧性评分与工作场所暴力之间的关系。
结论:高水平的Connor-Davidson弹性评分可以减轻工作场所暴力的负面影响。感知到的组织支持可以随着Connor-Davidson弹性分数的增加而增加。当护士面临工作场所暴力时,组织的支持可以,一方面,减少压力的负面影响,另一方面,引发积极的情绪。
结论:为了减轻工作场所暴力对急诊护士的影响,必须制定针对内部和外部组织条件的干预措施,以建立一个支持性环境,以增加急诊护士的康纳-戴维森弹性评分和感知组织支持感,减少工作场所暴力。