PDF(Pubmed)
Abstract：
UNASSIGNED: Patients\' missed appointments can cause interference in the functions of the clinics and the visit of other patients. One of the most effective strategies to solve the problem of no-show rate is the use of an open access scheduling system (OA). This systematic review was conducted with the aim of investigating the impact of OA on the rate of no-show of patients in outpatient clinics.
UNASSIGNED: Relevant articles in English were investigated based on the keywords in title and abstract using PubMed, Scopus, and Web of Science databases and Google Scholar search engine (July 23, 2023). The articles using OA and reporting the no-show rate were included. Exclusion criteria were as follows: (1) review articles, opinion, and letters, (2) inpatient scheduling system articles, and (3) modeling or simulating OA articles. Data were extracted from the selected articles about such issues as study design, outcome measures, interventions, results, and quality score.
UNASSIGNED: From a total of 23,403 studies, 16 articles were selected. The specialized fields included family medicine (62.5%, 10), pediatrics (25%, four), ophthalmology, podiatric, geriatrics, internal medicine, and primary care (6.25%, one). Of 16 articles, 10 papers (62.5%) showed a significant decrease in the no-show rate. In four articles (25%), the no-show rate was not significantly reduced. In two papers (12.5%), there were no significant changes.
UNASSIGNED: According to this study results, it seems that in most outpatient clinics, the use of OA by considering some conditions such as conducting needs assessment and system design based on the patients\' and providers\' actual needs, and cooperating of all system stakeholders through consistent training caused a significant decrease in the no-show rate.
UNASSIGNED: Relevant articles in English were investigated based on the keywords in title and abstract using PubMed, Scopus, and Web of Science databases and Google Scholar search engine (July 23, 2023). The articles using OA and reporting the no-show rate were included. Exclusion criteria were as follows: (1) review articles, opinion, and letters, (2) inpatient scheduling system articles, and (3) modeling or simulating OA articles. Data were extracted from the selected articles about such issues as study design, outcome measures, interventions, results, and quality score.
UNASSIGNED: From a total of 23,403 studies, 16 articles were selected. The specialized fields included family medicine (62.5%, 10), pediatrics (25%, four), ophthalmology, podiatric, geriatrics, internal medicine, and primary care (6.25%, one). Of 16 articles, 10 papers (62.5%) showed a significant decrease in the no-show rate. In four articles (25%), the no-show rate was not significantly reduced. In two papers (12.5%), there were no significant changes.
UNASSIGNED: According to this study results, it seems that in most outpatient clinics, the use of OA by considering some conditions such as conducting needs assessment and system design based on the patients\' and providers\' actual needs, and cooperating of all system stakeholders through consistent training caused a significant decrease in the no-show rate.
摘要：
■患者\'错过预约可能会干扰诊所的功能和其他患者的就诊。解决不显示速率问题的最有效策略之一是使用开放访问调度系统（OA）。进行这项系统评价的目的是调查OA对门诊患者未就诊率的影响。
■使用PubMed根据标题和摘要中的关键字调查了英文相关文章，Scopus,以及WebofScience数据库和GoogleScholar搜索引擎（2023年7月23日）。包括使用OA和报告未出现率的文章。排除标准如下：(1)评论文章，意见，和字母，(2)住院排班系统文章，(3)建模或模拟OA文章。从选定的文章中提取有关研究设计等问题的数据，结果衡量标准，干预措施，结果，和质量得分。
■在总共23,403项研究中，选择了16篇文章。专业领域包括家庭医学(62.5%，10),儿科(25%，four),眼科,足病,老年病学,内科，和初级保健(6.25%，一)。在16篇文章中，10篇论文(62.5%)显示出未显示率显著下降。在四篇文章(25%)中，未出现率没有显著降低.在两篇论文(12.5%)中，没有重大变化。
■根据这项研究结果，似乎在大多数门诊诊所，通过考虑一些条件来使用OA，例如根据患者和提供者的实际需求进行需求评估和系统设计，所有系统利益相关者通过持续培训进行合作，导致未显示率大幅下降。
■使用PubMed根据标题和摘要中的关键字调查了英文相关文章，Scopus,以及WebofScience数据库和GoogleScholar搜索引擎（2023年7月23日）。包括使用OA和报告未出现率的文章。排除标准如下：(1)评论文章，意见，和字母，(2)住院排班系统文章，(3)建模或模拟OA文章。从选定的文章中提取有关研究设计等问题的数据，结果衡量标准，干预措施，结果，和质量得分。
■在总共23,403项研究中，选择了16篇文章。专业领域包括家庭医学(62.5%，10),儿科(25%，four),眼科,足病,老年病学,内科，和初级保健(6.25%，一)。在16篇文章中，10篇论文(62.5%)显示出未显示率显著下降。在四篇文章(25%)中，未出现率没有显著降低.在两篇论文(12.5%)中，没有重大变化。
■根据这项研究结果，似乎在大多数门诊诊所，通过考虑一些条件来使用OA，例如根据患者和提供者的实际需求进行需求评估和系统设计，所有系统利益相关者通过持续培训进行合作，导致未显示率大幅下降。
