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Abstract：
The study examines the influence of staff training on university productivity through the job satisfaction of academic and administrative staff in ISO 9001-certified universities in Pakistan, utilizing a quantitative research approach. Data were gathered through online surveys using purposive sampling from academic and administrative staff, with analysis performed using SmartPLS-4. The results indicate that staff training significantly influences both job satisfaction and university productivity, with job satisfaction serving as a significant mediator. This research contributes to scholarly discourse by validating Organizational Learning Theory in ISO 9001-certified universities, highlighting the enhancement of productivity and job satisfaction through ISO 9001-aligned staff training. It also underscores the influence of QMS on employee attitudes and university productivity, highlighting the significance of ISO 9001 implementation, specifically through staff training, in university operations. Practical implications include recommendations for policymakers, administrators, and quality managers to prioritize ISO 9001-focused training to boost productivity and certification success, foster a culture of continuous learning, and improve educational quality and organizational outcomes. However, limitations such as the study\'s cross-sectional design, purposive sampling, and focus on specific universities in Pakistan may limit generalizability. Future research should explore novel approaches to understanding factors influencing job satisfaction among academic and administrative staff to enhance productivity in ISO 9001-certified universities worldwide.
摘要：
该研究通过巴基斯坦ISO9001认证大学的学术和行政人员的工作满意度，研究了员工培训对大学生产率的影响，采用定量研究方法。数据是通过在线调查收集的，使用学术和行政人员的目的抽样，使用SmartPLS-4进行分析。结果表明，员工培训显著影响工作满意度和大学生产率，工作满意度是一个重要的中介。这项研究通过验证ISO9001认证大学的组织学习理论，为学术话语做出了贡献。通过符合ISO9001标准的员工培训，强调提高生产力和工作满意度。它还强调了QMS对员工态度和大学生产力的影响，强调实施ISO9001的重要性，特别是通过员工培训，在大学运营中。实际影响包括对决策者的建议，管理员,和质量经理优先考虑以ISO9001为重点的培训，以提高生产率和认证成功率，培养一种持续学习的文化，提高教育质量和组织成果。然而,限制，如研究的横截面设计，目的抽样，而专注于巴基斯坦的特定大学可能会限制普遍性。未来的研究应该探索新的方法来理解影响学术和行政人员工作满意度的因素，以提高全球通过ISO9001认证的大学的生产力。
