Abstract：
BACKGROUND: Prisons in Latin America are often described as violent and lawless places. This article analyses the Chilean case. We want to find out how complaints of ill-treatment are investigated if the victim is in prison. Our hypothesis is that the response to the phenomenon, both in the prose-cution of the perpetrators and in the protection of its victims, does not take into consideration the guidelines established in international standards, especially those contained in the Istanbul Proto-col.
METHODS: We analysed a total of 124 complaints of ill-treatment filed by the Chilean National Human Rights Institute (INDH).
RESULTS: An excessive amount of time elapses between the alleged ill treatment, the filing of complaints, the use of protective measures, and the termination of the cases. There are serious deficiencies in the investigations carried out by the Public Prosecutor\'s Office, and therefore, most of the complaints are not clarified and end up being shelved. We conclude that, through both the actions of the judges and the prosecutors in the processing of the complaints, when it comes to investigating acts of ill-treatment inside Chilean prisons, the standards of the Istanbul Protocol are not met.
METHODS: We analysed a total of 124 complaints of ill-treatment filed by the Chilean National Human Rights Institute (INDH).
RESULTS: An excessive amount of time elapses between the alleged ill treatment, the filing of complaints, the use of protective measures, and the termination of the cases. There are serious deficiencies in the investigations carried out by the Public Prosecutor\'s Office, and therefore, most of the complaints are not clarified and end up being shelved. We conclude that, through both the actions of the judges and the prosecutors in the processing of the complaints, when it comes to investigating acts of ill-treatment inside Chilean prisons, the standards of the Istanbul Protocol are not met.
摘要：
背景：拉丁美洲的监狱经常被描述为暴力和无法无天的地方。本文分析了智利的案例。我们想知道如果受害者在监狱里，如何调查虐待投诉。我们的假设是对这种现象的反应，无论是对肇事者的散文还是对受害者的保护，不考虑国际标准中确立的准则，尤其是包含在伊斯坦布尔原府中的那些。
方法：我们分析了智利国家人权研究所（INDH）提出的124起虐待投诉。
结果：所谓的虐待之间的时间过长，投诉的提交，采取保护措施,以及案件的终止。检察官办公室进行的调查存在严重缺陷，因此,大多数投诉没有得到澄清，最终被搁置。我们的结论是，通过法官和检察官在处理投诉时的行动，在调查智利监狱内的虐待行为时，不符合《伊斯坦布尔议定书》的标准。
方法：我们分析了智利国家人权研究所（INDH）提出的124起虐待投诉。
结果：所谓的虐待之间的时间过长，投诉的提交，采取保护措施,以及案件的终止。检察官办公室进行的调查存在严重缺陷，因此,大多数投诉没有得到澄清，最终被搁置。我们的结论是，通过法官和检察官在处理投诉时的行动，在调查智利监狱内的虐待行为时，不符合《伊斯坦布尔议定书》的标准。
