Abstract：
UNASSIGNED: The increase in patient visits to emergency departments is a global challenge. We wished to survey patient inflow and patient composition over time at two Norwegian university hospitals.
UNASSIGNED: A retrospective, descriptive study of patient contacts (patients ≥ 16 years of age) in the emergency departments of Haukeland University Hospital, Bergen, and St Olav\'s Hospital, Trondheim University Hospital in the period 2012-21. Data were retrieved from patient records and the patient administration system.
UNASSIGNED: A total of 585 780 patient contacts were included. The number of patient contacts in the emergency departments was 30 696 in 2012 and 40 396 in 2021 at Haukeland University Hospital, and 18 967 in 2012 and 28 822 in 2021 at St Olav\'s Hospital. The largest increase during the study period appeared to be in the age group 67-79 years, with an increase of 57 % (from 6 190 to 9 691) at Haukeland University Hospital, and 77 % (from 3 849 to 6 817) at St Olav\'s Hospital. The proportion of patient contacts that ended in hospitalisation was 82 % in 2012 and 74 % in 2021 at Haukeland University Hospital, and 87 % in 2012 and 61 % in 2021 at St Olav\'s Hospital. Of the patients that were admitted, the median age was 65 years, while the median age of those who were discharged from the emergency department was 48 years at Haukeland University Hospital and 52 years at St Olav\'s Hospital.
UNASSIGNED: The study showed an increase in patient contacts in the emergency departments at Haukeland University Hospital and St Olav\'s Hospital over a period of ten years. The number of older adults in the population will continue to increase in the years ahead, and the need for urgent care assessments will correspondingly increase. It is important that the health services are aware of changes in patient influx and patient composition in order to ensure patient safety and the working environment of emergency departments in the future.
UNASSIGNED: A retrospective, descriptive study of patient contacts (patients ≥ 16 years of age) in the emergency departments of Haukeland University Hospital, Bergen, and St Olav\'s Hospital, Trondheim University Hospital in the period 2012-21. Data were retrieved from patient records and the patient administration system.
UNASSIGNED: A total of 585 780 patient contacts were included. The number of patient contacts in the emergency departments was 30 696 in 2012 and 40 396 in 2021 at Haukeland University Hospital, and 18 967 in 2012 and 28 822 in 2021 at St Olav\'s Hospital. The largest increase during the study period appeared to be in the age group 67-79 years, with an increase of 57 % (from 6 190 to 9 691) at Haukeland University Hospital, and 77 % (from 3 849 to 6 817) at St Olav\'s Hospital. The proportion of patient contacts that ended in hospitalisation was 82 % in 2012 and 74 % in 2021 at Haukeland University Hospital, and 87 % in 2012 and 61 % in 2021 at St Olav\'s Hospital. Of the patients that were admitted, the median age was 65 years, while the median age of those who were discharged from the emergency department was 48 years at Haukeland University Hospital and 52 years at St Olav\'s Hospital.
UNASSIGNED: The study showed an increase in patient contacts in the emergency departments at Haukeland University Hospital and St Olav\'s Hospital over a period of ten years. The number of older adults in the population will continue to increase in the years ahead, and the need for urgent care assessments will correspondingly increase. It is important that the health services are aware of changes in patient influx and patient composition in order to ensure patient safety and the working environment of emergency departments in the future.
摘要：
急诊患者就诊次数的增加是一个全球性的挑战。我们希望在两家挪威大学医院调查患者流入量和患者构成。
■回顾，Haukeland大学医院急诊科患者接触者（≥16岁的患者）的描述性研究，卑尔根,圣奥拉夫医院,特隆赫姆大学医院2012-21年。从患者记录和患者管理系统中检索数据。
■共纳入585.780名患者接触者。Haukeland大学医院急诊科的患者接触人数在2012年为30.696，在2021年为40.396，2012年和圣奥拉夫医院的18.967和2021年的28.822。研究期间增幅最大的是67-79岁年龄组，Haukeland大学医院增加了57%(从6.190增加到9.691)，和77％（从3.849到6.817）在圣奥拉夫医院。2012年，Haukeland大学医院住院的患者接触比例为82%，2021年为74%。圣奥拉夫医院2012年为87%，2021年为61%。在入院的病人中，中位年龄为65岁,而从急诊科出院的人的平均年龄在豪克兰大学医院为48岁，在圣奥拉夫医院为52岁。
该研究表明，在10年的时间里，豪克兰大学医院和圣奥拉夫医院的急诊科患者接触人数有所增加。未来几年，人口中老年人的数量将继续增加，对紧急护理评估的需求将相应增加。重要的是，卫生服务部门要了解患者流入和患者构成的变化，以确保患者安全和急诊科未来的工作环境。
■回顾，Haukeland大学医院急诊科患者接触者（≥16岁的患者）的描述性研究，卑尔根,圣奥拉夫医院,特隆赫姆大学医院2012-21年。从患者记录和患者管理系统中检索数据。
■共纳入585.780名患者接触者。Haukeland大学医院急诊科的患者接触人数在2012年为30.696，在2021年为40.396，2012年和圣奥拉夫医院的18.967和2021年的28.822。研究期间增幅最大的是67-79岁年龄组，Haukeland大学医院增加了57%(从6.190增加到9.691)，和77％（从3.849到6.817）在圣奥拉夫医院。2012年，Haukeland大学医院住院的患者接触比例为82%，2021年为74%。圣奥拉夫医院2012年为87%，2021年为61%。在入院的病人中，中位年龄为65岁,而从急诊科出院的人的平均年龄在豪克兰大学医院为48岁，在圣奥拉夫医院为52岁。
该研究表明，在10年的时间里，豪克兰大学医院和圣奥拉夫医院的急诊科患者接触人数有所增加。未来几年，人口中老年人的数量将继续增加，对紧急护理评估的需求将相应增加。重要的是，卫生服务部门要了解患者流入和患者构成的变化，以确保患者安全和急诊科未来的工作环境。
