Abstract：
OBJECTIVE: Cancer is a complex disease characterized by uncontrolled cell proliferation and the development of metastatic features. The aim of the study is to examine the patient\'s satisfaction with the quality of healthcare services provided at the Middle Euphrates Cancer Centre in Al-Najaf Al-Ashraf Governorate.
METHODS: Cancer patients who visited during 2021-2023 Middle Euphrates Cancer Center in Al-Najaf Al Ashraf Governorate in 2021-2023 were enrolled in the study. In the cross sectional study, enrolled cancer patients were screened based on inclusion and exclusion criteria. In this study, cancer patient satisfaction assessment was made based on responses from a 59 items questionnaire.
RESULTS: In the study period, 400 cancer patients who visited the Middle Euphrates Cancer Center in Al-Najaf Al Ashraf Governorate enrolled in the study. Cancer patient\'s satisfaction was assessed based on the care provided by physicians, nurses, the infrastructure of the organization, and their socioeconomic status. Under the category of care provided by the physician, the level of assessment reported was low [L] =1-2.33; moderate [M] =2.34-3.66; 2.34-3.66, and high [H] =3.67-5). However, in the case of care provided by nurses, the level of assessment is low ([L] =1-2.33; moderate [M]=2.34-3.66; high [H]=3.67-5.0). The level of assessment (low [L] =1-2.33; moderate [M] = -3.66; high [H]=3.67-5) at the organization level for the services and facilities.
CONCLUSIONS: Findings clearly demonstrate that the participants were dissatisfied with some services provided by doctors, nurses, or organizations. The findings also emphasize the critical need to tailor healthcare services, enhance accessibility, and elevate the overall quality of care to enhance patient satisfaction significantly.
METHODS: Cancer patients who visited during 2021-2023 Middle Euphrates Cancer Center in Al-Najaf Al Ashraf Governorate in 2021-2023 were enrolled in the study. In the cross sectional study, enrolled cancer patients were screened based on inclusion and exclusion criteria. In this study, cancer patient satisfaction assessment was made based on responses from a 59 items questionnaire.
RESULTS: In the study period, 400 cancer patients who visited the Middle Euphrates Cancer Center in Al-Najaf Al Ashraf Governorate enrolled in the study. Cancer patient\'s satisfaction was assessed based on the care provided by physicians, nurses, the infrastructure of the organization, and their socioeconomic status. Under the category of care provided by the physician, the level of assessment reported was low [L] =1-2.33; moderate [M] =2.34-3.66; 2.34-3.66, and high [H] =3.67-5). However, in the case of care provided by nurses, the level of assessment is low ([L] =1-2.33; moderate [M]=2.34-3.66; high [H]=3.67-5.0). The level of assessment (low [L] =1-2.33; moderate [M] = -3.66; high [H]=3.67-5) at the organization level for the services and facilities.
CONCLUSIONS: Findings clearly demonstrate that the participants were dissatisfied with some services provided by doctors, nurses, or organizations. The findings also emphasize the critical need to tailor healthcare services, enhance accessibility, and elevate the overall quality of care to enhance patient satisfaction significantly.
摘要：
目的：癌症是一种复杂的疾病，其特征是细胞增殖失控和转移特征的发展。该研究的目的是检查患者对Al-NajafAl-Ashraf省中部幼发拉底河癌症中心提供的医疗服务质量的满意度。
方法：将2021-2023年在Al-NajafAlAshraf省幼发拉底河中部癌症中心就诊的癌症患者纳入研究。在横断面研究中，纳入的癌症患者根据纳入和排除标准进行筛选.在这项研究中,癌症患者满意度评估是根据59项问卷的回答进行的.
结果：在研究期间，400名访问Al-NajafAlAshraf省中部幼发拉底河癌症中心的癌症患者参加了这项研究。癌症患者的满意度是根据医生提供的护理进行评估的，护士,组织的基础设施，以及他们的社会经济地位。在医生提供的护理类别下，报告的评估水平低[L]=1-2.33;中等[M]=2.34-3.66;高[H]=3.67-5).然而,在护士提供护理的情况下，评估水平较低（[L]=1-2.33；中等[M]=2.34-3.66；高[H]=3.67-5.0）。服务和设施的组织级别评估（低[L]=1-2.33；中等[M]=-3.66；高[H]=3.67-5）。
结论：研究结果清楚地表明，参与者对医生提供的某些服务不满意，护士,或组织。调查结果还强调了定制医疗保健服务的迫切需要，增强可访问性，并提高整体护理质量，显著提高患者满意度。
方法：将2021-2023年在Al-NajafAlAshraf省幼发拉底河中部癌症中心就诊的癌症患者纳入研究。在横断面研究中，纳入的癌症患者根据纳入和排除标准进行筛选.在这项研究中,癌症患者满意度评估是根据59项问卷的回答进行的.
结果：在研究期间，400名访问Al-NajafAlAshraf省中部幼发拉底河癌症中心的癌症患者参加了这项研究。癌症患者的满意度是根据医生提供的护理进行评估的，护士,组织的基础设施，以及他们的社会经济地位。在医生提供的护理类别下，报告的评估水平低[L]=1-2.33;中等[M]=2.34-3.66;高[H]=3.67-5).然而,在护士提供护理的情况下，评估水平较低（[L]=1-2.33；中等[M]=2.34-3.66；高[H]=3.67-5.0）。服务和设施的组织级别评估（低[L]=1-2.33；中等[M]=-3.66；高[H]=3.67-5）。
结论：研究结果清楚地表明，参与者对医生提供的某些服务不满意，护士,或组织。调查结果还强调了定制医疗保健服务的迫切需要，增强可访问性，并提高整体护理质量，显著提高患者满意度。
