PDF(Pubmed)
Abstract：
Telepharmacy is receiving significant attention as an innovative approach. The objective of this study is to assess the needs and evaluate the impact of telepharmacy applications in drug consultations at Thu Duc City Hospital. We used a cross-sectional research design and conducted a survey with the participation of leaders of the Faculty of Pharmacy, clinical pharmacists, dispensing pharmacists, and patients or their caregivers who receive medication at the Pharmacy of Thu Duc Hospital. We deployed a telepharmacy application for consulting on drug use and surveyed the satisfaction of patients/family members with the telepharmacy model. 60.3% of survey subjects expressed a desire to receive drug use consultations through telepharmacy if the hospital were to offer this service. One hundred percent of the pharmacists at the pharmacy and the hospital\'s leadership believe that telepharmacy can address patient consultation needs and improve the current physical facilities in the dispensing area. Over 90% of telepharmacy users reported being satisfied or very satisfied with the service. Telepharmacy has garnered the attention of patients, their caregivers, and the medical staff at the Outpatient Pharmacy of Thu Duc Hospital. The majority of users are satisfied with the drug use consultation service provided by telepharmacy. By expanding the good results of Thu Duc Hospital to other hospitals, more patients across Vietnam can benefit from this innovative approach.
摘要：
远程药房作为一种创新方法受到了极大的关注。这项研究的目的是评估ThuDucCity医院在药物咨询中远程药房应用的需求并评估其影响。我们采用横断面研究设计,并在药学院领导的参与下进行了调查,临床药师,配药药剂师，以及在ThuDuc医院药房接受药物治疗的患者或其护理人员。我们部署了远程药房应用程序以进行药物使用咨询，并调查了患者/家庭成员对远程药房模型的满意度。如果医院提供这种服务，则60.3％的调查对象表示希望通过远程药房接受药物使用咨询。药房和医院领导层中百分之百的药剂师认为远程药房可以满足患者的咨询需求，并改善配药区的现有物理设施。超过90％的远程药房用户表示对服务感到满意或非常满意。远程药房引起了患者的注意，他们的照顾者，和ThuDuc医院门诊药房的医务人员。广大用户对远程药房提供的用药咨询服务感到满意。通过将ThuDuc医院的良好效果扩展到其他医院，越南更多的患者可以从这种创新方法中受益。
