Abstract:
Some emergency responders are more often exposed to workplace aggression than others. Victimological theories and previous studies suggest that characteristics of the target may predict exposure to workplace aggression. This paper examines the relationship between negative affect, hostile attribution, dominance, empathy, self-evaluations, and exposure to workplace aggression among emergency responders. Emergency medical workers, firefighters and police officers in the Netherlands filled in a survey during three measurement occasions (6 months apart). Results from the three occupational groups were presented separately. Results suggest that some psychological characteristics are related to exposure to workplace aggression, but that the contribution of these characteristics in the explanation of exposure to workplace aggression is limited. In addition, although differences between occupational groups could not be statistically tested due to differences in the factor structure of exposure to workplace aggression between the three groups of emergency response, differences seem to occur in models between emergency response contexts. Implications and suggestions for future research are discussed.
摘要:
一些应急人员比其他人更经常遭受工作场所的侵略。受害者理论和先前的研究表明,目标的特征可以预测暴露于工作场所的侵略。本文考察了负面影响与负面影响、敌意归因,支配地位,同理心,自我评价,以及在应急人员中暴露于工作场所的侵略。急救医务人员,荷兰的消防员和警察在三个测量场合(相隔6个月)进行了调查。分别列出了三个职业组的结果。结果表明,一些心理特征与暴露于工作场所的攻击性有关,但是这些特征在解释暴露于工作场所侵略方面的贡献是有限的。此外,虽然职业组之间的差异无法进行统计测试,由于暴露于工作场所攻击的因素结构在三组应急响应之间的差异,应急响应环境之间的模型似乎存在差异。讨论了对未来研究的启示和建议。