Abstract：
BACKGROUND: In Oman, there is a lack of data on utilisation, needs and women\'s satisfaction with care and information provided during postnatal follow-up period.
OBJECTIVE: To investigate postnatal follow-up care utilisation and women\'s needs; level of postnatal information received and satisfaction with services.
METHODS: A purposive sample of women (n = 500), recruited in the immediate postnatal period at one metropolitan and one regional birthing hospital in Oman. An electronic survey link was sent to participants at 6-8 weeks postnatally. Quantitative variables were analysed as frequencies and chi-squared test.
RESULTS: A total of 328 completed surveys were received; a response rate of 66 %. Most respondents were located in the metropolitan area (n = 250) and between 20 and 39 years (n = 308). Utilisation was low as women reported no need or no benefit in attending. Women\'s information needs were not sufficiently met by HCPs, requiring women to seek information from family and the internet to meet their needs. Satisfaction with services was mostly neither satisfied nor dissatisfied (30 %) or satisfied (30 %).
CONCLUSIONS: Postnatal follow-up care utilisation in both metropolitan and regional areas is less than optimal and not utilised as there was no advice to attend or no appointment date/time given, no benefit experienced previously, no need and information needed sourced from family or the internet. The information provided by postnatal follow-up care consumers can be used to enhance service delivery, inform future updates to the national maternity care guidelines, and provides a baseline for future evaluation and research.
OBJECTIVE: To investigate postnatal follow-up care utilisation and women\'s needs; level of postnatal information received and satisfaction with services.
METHODS: A purposive sample of women (n = 500), recruited in the immediate postnatal period at one metropolitan and one regional birthing hospital in Oman. An electronic survey link was sent to participants at 6-8 weeks postnatally. Quantitative variables were analysed as frequencies and chi-squared test.
RESULTS: A total of 328 completed surveys were received; a response rate of 66 %. Most respondents were located in the metropolitan area (n = 250) and between 20 and 39 years (n = 308). Utilisation was low as women reported no need or no benefit in attending. Women\'s information needs were not sufficiently met by HCPs, requiring women to seek information from family and the internet to meet their needs. Satisfaction with services was mostly neither satisfied nor dissatisfied (30 %) or satisfied (30 %).
CONCLUSIONS: Postnatal follow-up care utilisation in both metropolitan and regional areas is less than optimal and not utilised as there was no advice to attend or no appointment date/time given, no benefit experienced previously, no need and information needed sourced from family or the internet. The information provided by postnatal follow-up care consumers can be used to enhance service delivery, inform future updates to the national maternity care guidelines, and provides a baseline for future evaluation and research.
摘要：
背景：在阿曼，缺乏使用数据，需求和妇女对产后随访期间提供的护理和信息的满意度。
目的：调查产后后续护理的利用情况和妇女的需求；产后信息的接收水平和对服务的满意度。
方法：有目的的女性样本（n=500），在出生后立即在阿曼的一家大都市和一家地区分娩医院招募。在出生后6-8周向参与者发送了电子调查链接。定量变量分析为频率和卡方检验。
结果：共收到328份完成的调查；答复率为66%。大多数受访者位于大都市区（n=250），年龄在20至39岁之间（n=308）。使用率很低，因为女性报告没有必要或没有参加。HCPs没有充分满足妇女的信息需求，要求妇女从家庭和互联网上寻求信息以满足她们的需求。对服务的满意度大多不满意或不满意（30％）或满意（30％）。
结论：大城市和地区的产后随访护理利用率均低于最佳水平，并且由于没有建议参加或没有给出预约日期/时间，因此未得到利用。以前没有任何好处，不需要和需要的信息来自家庭或互联网。产后后续护理消费者提供的资料可用于加强服务提供,告知未来国家产妇护理指南的最新情况，并为未来的评估和研究提供了基线。
目的：调查产后后续护理的利用情况和妇女的需求；产后信息的接收水平和对服务的满意度。
方法：有目的的女性样本（n=500），在出生后立即在阿曼的一家大都市和一家地区分娩医院招募。在出生后6-8周向参与者发送了电子调查链接。定量变量分析为频率和卡方检验。
结果：共收到328份完成的调查；答复率为66%。大多数受访者位于大都市区（n=250），年龄在20至39岁之间（n=308）。使用率很低，因为女性报告没有必要或没有参加。HCPs没有充分满足妇女的信息需求，要求妇女从家庭和互联网上寻求信息以满足她们的需求。对服务的满意度大多不满意或不满意（30％）或满意（30％）。
结论：大城市和地区的产后随访护理利用率均低于最佳水平，并且由于没有建议参加或没有给出预约日期/时间，因此未得到利用。以前没有任何好处，不需要和需要的信息来自家庭或互联网。产后后续护理消费者提供的资料可用于加强服务提供,告知未来国家产妇护理指南的最新情况，并为未来的评估和研究提供了基线。
