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Abstract：
ChatGPT has demonstrated impressive abilities and impacted various aspects of human society since its creation, gaining widespread attention from different social spheres. This study aims to comprehensively assess public perception of ChatGPT on Reddit. The dataset was collected via Reddit, a social media platform, and includes 23,733 posts and comments related to ChatGPT. Firstly, to examine public attitudes, this study conducts content analysis utilizing topic modeling with the Latent Dirichlet Allocation (LDA) algorithm to extract pertinent topics. Furthermore, sentiment analysis categorizes user posts and comments as positive, negative, or neutral using Textblob and Vader in natural language processing. The result of topic modeling shows that seven topics regarding ChatGPT are identified, which can be grouped into three themes: user perception, technical methods, and impacts on society. Results from the sentiment analysis show that 61.6% of the posts and comments hold favorable opinions on ChatGPT. They emphasize ChatGPT\'s ability to prompt and engage in natural conversations with users, without relying on complex natural language processing. It provides suggestions for ChatGPT developers to enhance its usability design and functionality. Meanwhile, stakeholders, including users, should comprehend the advantages and disadvantages of ChatGPT in human society to promote ethical and regulated implementation of the system.
摘要：
ChatGPT自成立以来就表现出了令人印象深刻的能力，并影响了人类社会的各个方面，受到不同社会领域的广泛关注。这项研究旨在全面评估Reddit上公众对ChatGPT的看法。数据集是通过Reddit收集的，社交媒体平台,包括23,733个与ChatGPT相关的帖子和评论。首先,检查公众的态度，本研究利用潜在狄利克雷分配（LDA）算法的主题建模进行内容分析，以提取相关主题。此外，情绪分析将用户帖子和评论分类为积极的，负,或在自然语言处理中使用Textblob和Vader的中性。主题建模结果表明，确定了七个关于ChatGPT的主题，可以分为三个主题：用户感知，技术方法,以及对社会的影响。情绪分析的结果表明，61.6％的帖子和评论对ChatGPT持赞成意见。他们强调ChatGPT能够提示和参与与用户的自然对话，而不依赖于复杂的自然语言处理。它为ChatGPT开发人员提供了增强其可用性设计和功能的建议。同时,利益相关者，包括用户,应该理解ChatGPT在人类社会中的优势和劣势，以促进道德和规范制度的实施。
