Abstract：
Due to the pandemic, the entire staff employed in healthcare institutions were directly exposed to longer working hours and unstable working conditions. Based on these facts, the research in this article aims to find out more about employees\' satisfaction with working conditions and management\'s engagement in preserving their health and safety. Thus, a multiple-criteria decision analysis (MCDA) model based on the analyzed attitudes and opinions of employees was formed to reveal the interdependencies between working conditions resulting from the undertaken management activities, employee satisfaction and workplace safety. The results show that both nurses and drivers were least satisfied with working conditions during the pandemic while indicating those workplaces to be the most endangered. Additionally, the proposed model can be successfully applied to any type of organization to identify insufficiently effective management activities, address them accordingly and thereby improve the level of employee satisfaction.
摘要：
由于大流行，医疗机构雇用的所有员工都直接面临更长的工作时间和不稳定的工作条件。基于这些事实,本文的研究旨在了解更多关于员工对工作条件的满意度和管理层在维护健康和安全方面的参与度。因此，一个多标准的决策分析（MCDA）模型的基础上分析的态度和意见的员工形成了揭示之间的相互依赖关系的工作条件所产生的管理活动，员工满意度和工作场所安全。结果表明，在大流行期间，护士和司机对工作条件的满意度最低，同时表明这些工作场所是最危险的。此外,所提出的模型可以成功地应用于任何类型的组织，以识别不够有效的管理活动，相应地解决这些问题，从而提高员工满意度。
