RESULTS: The consensus study was developed in four stages that included three phases of Delphi consultation. In the third consultation phase, 428 experts participated in 25 analysis groups from 66 health institutions in the country. A total of 70.3% of the participants were women, and 27.6% of the participants worked in nursing and emergency services. After the Delphi consensus analysis, we obtained a list of 10 hierarchical psychosocial interventions to prevent PVW in the country. Most notable were interventions based on the prior resolution of interprofessional conflicts, on the visibility of incidents to generate an inverse effect and on experiential training to improve assertive and empathic communication skills.
结果:共识研究分为四个阶段,包括三个阶段的德尔菲会诊。在第三个协商阶段,428名专家参加了来自该国66个卫生机构的25个分析小组。共有70.3%的参与者是女性,27.6%的参与者从事护理和急救服务。经过德尔菲共识分析,我们获得了在该国预防PVW的10种分级心理社会干预措施的列表.最值得注意的是基于先前解决职业间冲突的干预措施,事件的可见性以产生相反的效果,以及体验式培训以提高自信和共情的沟通技巧。