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Abstract：
With both the quantitative and qualitative data from 628 responses to a set of questionnaire collected from the undergraduates of three educational institutions in central Vietnam, this study analyzed learners\' needs of intercultural communication competence (ICC) related to their studying of English for tourism purposes and future occupations. The methodology used for data analysis including semi-structured interviews, and the questionnaire. The findings showed that the students preferred intercultural language learning activities referring to authentic materials and real-life experience. The results also revealed the participants\' great needs of various ICC attitudes and regular tasks in tourism workplaces. Particularly, they had positive attitudes in intercultural communication, and higher needs of tasks for improving discourse and behavioural competences more than other ICC dimensions. The study has implications for tourism learners, educators and related stakeholders to raise their awareness in learning, teaching and developing this long-lasting competence.
摘要：
从越南中部三个教育机构的本科生收集的一组问卷的628份答复中获得了定量和定性数据，这项研究分析了学习者对跨文化交际能力（ICC）的需求，这些需求与他们出于旅游目的和未来职业的英语学习有关。用于数据分析的方法，包括半结构化访谈，和问卷。结果表明，学生更喜欢参考真实材料和现实生活经验的跨文化语言学习活动。结果还揭示了参与者对旅游工作场所中各种ICC态度和常规任务的巨大需求。特别是,他们在跨文化交际中有着积极的态度，与其他ICC维度相比，对提高话语和行为能力的任务的需求更高。这项研究对旅游学习者有启示，教育工作者和相关利益相关者提高他们的学习意识，教学和发展这种持久的能力。
