UNASSIGNED: Using a qualitative approach, eight focus groups were conducted online during the pandemic with 37 middle managers from the healthcare community of a Quebec health establishment (Canada) from April to June 2020. Thematic analyses were conducted, and a mixed-methods approach was used to analyse the data based on Viitala\'s hierarchical model of management skills.
UNASSIGNED: Based on the six managerial skills proposed in the model of Viitala, 21 specific management behaviors were identified as having been deployed by middle managers at the beginning of the pandemic. Considering that the health sector has been profoundly shaken by this health crisis, in addition to being an environment likely to experience other crises, managers need to develop practical skills in various crisis management situations. Thus, the results guide practitioners by highlighting the importance of team-oriented management behaviors (leadership, supervisory competencies), especially in a crisis context.
未经评估:使用定性方法,2020年4月至6月,在大流行期间,有来自魁北克一家卫生机构(加拿大)的37名中层管理人员在网上进行了8个焦点小组.进行了专题分析,并基于Viitala的管理技能分层模型,采用混合方法对数据进行分析。
UNASSIGNED:基于Viitala模型中提出的六种管理技能,在大流行开始时,中层管理人员确定了21种特定的管理行为。考虑到卫生部门已被这场健康危机深深动摇,除了是一个可能经历其他危机的环境,管理者需要在各种危机管理情况下培养实践技能。因此,结果指导从业者强调以团队为导向的管理行为的重要性(领导力,监管能力),尤其是在危机背景下。