PDF(Pubmed)
Abstract：
UNASSIGNED: The spread of COVID-19 has disrupted the lifestyles of the world\'s population. In the workplace, the pandemic has affected all sectors and has changed the way work is organized and carried out. The health sector has been severely impacted by the pandemic and has faced enormous challenges in maintaining healthcare services while providing care to those infected by the virus. At the heart of this battle, healthcare managers were key players in ensuring the orchestration of operations and the physical and mental availability of employees during the crisis. Although few studies have been conducted to identify organizational practices or leadership skills to be adopted in a crisis context, the concrete behaviors of managers have not been documented yet. Therefore, this study aims at filling this gap by studying middle managers\' behaviors facing COVID-19 crisis in the healthcare sector.
UNASSIGNED: Using a qualitative approach, eight focus groups were conducted online during the pandemic with 37 middle managers from the healthcare community of a Quebec health establishment (Canada) from April to June 2020. Thematic analyses were conducted, and a mixed-methods approach was used to analyse the data based on Viitala\'s hierarchical model of management skills.
UNASSIGNED: Based on the six managerial skills proposed in the model of Viitala, 21 specific management behaviors were identified as having been deployed by middle managers at the beginning of the pandemic. Considering that the health sector has been profoundly shaken by this health crisis, in addition to being an environment likely to experience other crises, managers need to develop practical skills in various crisis management situations. Thus, the results guide practitioners by highlighting the importance of team-oriented management behaviors (leadership, supervisory competencies), especially in a crisis context.
UNASSIGNED: Using a qualitative approach, eight focus groups were conducted online during the pandemic with 37 middle managers from the healthcare community of a Quebec health establishment (Canada) from April to June 2020. Thematic analyses were conducted, and a mixed-methods approach was used to analyse the data based on Viitala\'s hierarchical model of management skills.
UNASSIGNED: Based on the six managerial skills proposed in the model of Viitala, 21 specific management behaviors were identified as having been deployed by middle managers at the beginning of the pandemic. Considering that the health sector has been profoundly shaken by this health crisis, in addition to being an environment likely to experience other crises, managers need to develop practical skills in various crisis management situations. Thus, the results guide practitioners by highlighting the importance of team-oriented management behaviors (leadership, supervisory competencies), especially in a crisis context.
摘要：
未经证实：COVID-19的传播扰乱了世界人口的生活方式。在工作场所,大流行影响了所有部门，并改变了工作的组织和执行方式。卫生部门受到大流行的严重影响，在维持医疗保健服务同时为感染病毒的人提供护理方面面临巨大挑战。在这场战斗的核心，在危机期间，医疗保健经理是确保运营协调以及员工身心可用性的关键角色。尽管很少有研究来确定在危机背景下采用的组织实践或领导技能，管理者的具体行为尚未记录在案。因此,这项研究旨在通过研究医疗保健行业面临COVID-19危机的中层管理人员的行为来填补这一空白。
未经评估：使用定性方法，2020年4月至6月,在大流行期间,有来自魁北克一家卫生机构(加拿大)的37名中层管理人员在网上进行了8个焦点小组.进行了专题分析，并基于Viitala的管理技能分层模型，采用混合方法对数据进行分析。
UNASSIGNED：基于Viitala模型中提出的六种管理技能，在大流行开始时，中层管理人员确定了21种特定的管理行为。考虑到卫生部门已被这场健康危机深深动摇，除了是一个可能经历其他危机的环境，管理者需要在各种危机管理情况下培养实践技能。因此，结果指导从业者强调以团队为导向的管理行为的重要性(领导力，监管能力)，尤其是在危机背景下。
未经评估：使用定性方法，2020年4月至6月,在大流行期间,有来自魁北克一家卫生机构(加拿大)的37名中层管理人员在网上进行了8个焦点小组.进行了专题分析，并基于Viitala的管理技能分层模型，采用混合方法对数据进行分析。
UNASSIGNED：基于Viitala模型中提出的六种管理技能，在大流行开始时，中层管理人员确定了21种特定的管理行为。考虑到卫生部门已被这场健康危机深深动摇，除了是一个可能经历其他危机的环境，管理者需要在各种危机管理情况下培养实践技能。因此，结果指导从业者强调以团队为导向的管理行为的重要性(领导力，监管能力)，尤其是在危机背景下。
