关键词: COVID-19 Ghana disinformation infodemic management infodemiology misinformation pandemic preparedness qualitative methods social listening social media vaccination COVID-19 Ghana disinformation infodemic management infodemiology misinformation pandemic preparedness qualitative methods social listening social media vaccination

来  源:   DOI:10.2196/37134   PDF(Pubmed)

Abstract:
UNASSIGNED: Infodemic management is an integral part of pandemic management. Ghana Health Services (GHS) together with the UNICEF (United Nations International Children\'s Emergency Fund) Country Office have developed a systematic process that effectively identifies, analyzes, and responds to COVID-19 and vaccine-related misinformation in Ghana.
UNASSIGNED: This paper describes an infodemic management system workflow based on digital data collection, qualitative methodology, and human-centered systems to support the COVID-19 vaccine rollout in Ghana with examples of system implementation.
UNASSIGNED: The infodemic management system was developed by the Health Promotion Division of the GHS and the UNICEF Country Office. It uses Talkwalker, a social listening software platform, to collect misinformation on the web. The methodology relies on qualitative data analysis and interpretation as well as knowledge cocreation to verify the findings.
UNASSIGNED: A multi-sectoral National Misinformation Task Force was established to implement and oversee the misinformation management system. Two members of the task force were responsible for carrying out the analysis. They used Talkwalker to find posts that include the keywords related to COVID-19 vaccine-related discussions. They then assessed the significance of the posts on the basis of the engagement rate and potential reach of the posts, negative sentiments, and contextual factors. The process continues by identifying misinformation within the posts, rating the risk of identified misinformation posts, and developing proposed responses to address them. The results of the analysis are shared weekly with the Misinformation Task Force for their review and verification to ensure that the risk assessment and responses are feasible, practical, and acceptable in the context of Ghana.
UNASSIGNED: The paper describes an infodemic management system workflow in Ghana based on qualitative data synthesis that can be used to manage real-time infodemic responses.
摘要:
传染病管理是大流行管理的一个组成部分。加纳卫生服务(GHS)与儿童基金会(联合国国际儿童紧急基金)国家办事处一起制定了一个系统的进程,有效地确定,分析,并回应加纳的COVID-19和疫苗相关错误信息。
本文描述了基于数字数据收集的信息管理系统工作流程,定性方法论,和以人为中心的系统,以支持COVID-19疫苗在加纳的推广,并提供系统实施的例子。
信息管理系统是由全球统一制度健康促进司和联合国儿童基金会国家办事处开发的。它使用Talkwalker,社交收听软件平台,收集网络上的错误信息。该方法依赖于定性数据分析和解释以及知识共同创造来验证结果。
成立了一个多部门的国家错误信息工作队,以实施和监督错误信息管理系统。工作队的两名成员负责进行分析。他们使用Talkwalker查找包含与COVID-19疫苗相关讨论相关关键词的帖子。然后,他们根据员额的聘用率和潜在覆盖面评估了员额的重要性,负面情绪,和上下文因素。该过程通过识别帖子中的错误信息继续进行,对识别出的错误信息帖子的风险进行评级,并制定解决这些问题的拟议对策。每周将分析结果与错误信息专责小组分享,供其审查和核实,以确保风险评估和应对措施可行,实用,在加纳的背景下也是可以接受的。
该论文描述了加纳的一个基于定性数据合成的信息流行病管理系统工作流程,该工作流程可用于管理实时的信息流行病响应。
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