{Reference Type}: Journal Article
{Title}: Chatting: Family Carers' Perspectives on Receiving Support from Dementia Crisis Teams.
{Author}: Redley M;Poland F;Hoe J;Dening T;Stanyon M;Yates J;Streater A;Coleston-Shields D;Orrell M;
{Journal}: Healthcare (Basel)
{Volume}: 12
{Issue}: 11
{Year}: 2024 May 30
{Factor}: 3.16
{DOI}: 10.3390/healthcare12111122
{Abstract}: Family caregivers are vital to enabling people with dementia to live longer in their own homes. For these caregivers, chatting with clinicians-being listened to empathetically and receiving reassurance-can be seen as not incidental but important to supporting them. This paper considers and identifies the significance of this relational work for family carers by re-examining data originally collected to document caregivers' perspectives on quality in crisis response teams. This reveals that chatting, for family caregivers, comprises three related features: (i) that family caregivers by responding to a person's changing and sometimes challenging needs and behaviors inhabit a precarious equilibrium; (ii) that caregivers greatly appreciate 'chatting' with visiting clinicians; and (iii) that while caregivers appreciate these chats, they can be highly critical of the institutionalized character of a crisis response team's involvement with them.