{Reference Type}: Journal Article {Title}: Help patients obtain emergency contraception. {Journal}: Contracept Technol Update {Volume}: 21 {Issue}: 4 {Year}: Apr 2000 暂无{Abstract}: This article provides a guide to eliminating barriers to women who seek emergency contraception (EC) in health facilities. The guide, intended for health care providers, suggests the use of a role-play staff session to see how the staff will respond when they receive a request for EC over the telephone. It is noted that even if health care providers know about EC, the receptionist and the front-end people do not. Educating patients about how to ask for EC over the telephone is also recommended. Education could be done by giving patients a telephone script which can be included in EC pamphlets so that patients will know how to ask for care when they call the clinic. In addition, patients especially adolescents should be given advance counseling on the common side effects of EC and should be assured of the drug's safety. Aside from making EC available round the clock at health centers, a trial protocol to offer telephone EC prescriptions for new services is also being undertaken.