关键词: Chatbots Communication Mobile health applications Patient engagement platforms Patient portals

来  源:   DOI:10.1016/j.artd.2024.101349   PDF(Pubmed)

Abstract:
Orthopedic clinics are becoming strained with clinical volume outpacing resources and personnel. Patient engagement platforms can help bridge the communication and engagement gaps between patients and their healthcare teams as total hip and knee arthroplasty transitions to the outpatient setting. These platforms provide a digital infrastructure that allows patients to participate in their healthcare journey while alleviating the burdens on clinic staff. Multiple forms of patient engagement platforms exist but typically fall into one of 3 groups: patient portals, mobile health applications, and chatbots. They all play an important role in enhancing postoperative rehabilitation, patient engagement, and patient care overall. This article explores the spectrum of available patient engagement platforms and examines their advantages, limitations, and documented benefits on clinical outcomes.
摘要:
骨科诊所因临床量超过资源和人员而变得紧张。随着全髋关节和膝关节置换术过渡到门诊设置,患者参与平台可以帮助弥合患者与其医疗团队之间的沟通和参与差距。这些平台提供了一个数字基础设施,允许患者参与他们的医疗旅程,同时减轻诊所工作人员的负担。存在多种形式的患者参与平台,但通常分为3组:患者门户,移动健康应用程序,和聊天机器人。它们都在增强术后康复中发挥着重要作用,患者参与,和病人整体护理。本文探讨了可用的患者参与平台的频谱,并探讨了它们的优势,局限性,并记录了对临床结果的益处。
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