Abstract:
People\'s requirements for the quality of medical services have increased. It has become a trend to introduce digital technology into nursing work, which can improve the quality of nursing care, and patient satisfaction at discharge is an important indicator of quality control. In the past, nurses in our unit would distribute paper questionnaires on discharge satisfaction to discharged patients every day and collect and archive the data. They had to work overtime for up to 4.06 hours every month to process 150 questionnaires. This article establishes an electronic discharge satisfaction questionnaire system and puts forward the concept of cloud-based service integration in line with the characteristics of Chinese people. The concept integrates existing software platforms and services and can be reused for other target applications. It can effectively realize the function of rapid management. This convenient model improves the satisfaction of both nurses and patients.
摘要:
人们对医疗服务质量的要求越来越高。将数字化技术引入护理工作已成为一种趋势,可以提高护理质量,出院时患者满意度是质量控制的重要指标。在过去,我们单位的护士每天都会向出院患者分发有关出院满意度的纸质问卷,并收集和归档数据。他们必须每月加班多达4.06小时才能处理150份问卷。本文建立了电子出院满意度调查问卷系统,提出了符合中国人特点的基于云的服务集成概念。该概念集成了现有的软件平台和服务,并且可以重新用于其他目标应用程序。它可以有效地实现快速管理的功能。这种便捷的模式提高了护士和患者的满意度。