Abstract：
The car manufacturers continue their offer of mobility services around a customer who is no longer only owner of a vehicle but also simple temporary user. To improve the customer experience, we need to identify the real driver by using decentralized identity on the blockchain, coupled with a biometric system.In this article, based on the experience of a concrete project, we have evaluated the several biometrical methods for capturing information and their reliability in the automotive industry. We will share the lesson learned and the remaining tasks. This elegant means of identifying and exchanging data across customer journeys will open new opportunities between stakeholders. This collaborative co-creation will constitute a digital transformation in the interactions within an ecosystem.
摘要：
汽车制造商继续为客户提供移动服务，该客户不仅是车辆的所有者，而且是简单的临时用户。为了改善客户体验，我们需要通过在区块链上使用分散的身份来识别真正的驱动因素，加上生物识别系统。在这篇文章中,根据具体项目的经验，我们已经评估了在汽车行业中捕获信息的几种生物识别方法及其可靠性。我们将分享吸取的教训和剩余的任务。这种在客户旅程中识别和交换数据的优雅方法将在利益相关者之间开辟新的机会。这种合作的共同创造将构成生态系统内互动的数字化转型。
