关键词: Emotional labor Organizational commitment Organizational virtuousness Perceived social worth Precarious work

来  源:   DOI:10.1016/j.actpsy.2024.104384

Abstract:
Accredited Social Health Activists (ASHAs) in India are the subjects of this study, which explores the complex relationships between emotional labor (EL) and unstable work environments and how these relationships affect organizational commitment (OC). The study also looked at how organizational virtuousness (OV) and perceived social value mediated the relationship between precarious work (PW), EL, and OC. This study included a total sample size of N = 467 ASHA personnel from a variety of healthcare settings. Hierarchical regression analysis was used to look at the moderating effects using the Hayes Process Macro. The findings suggest that there are noteworthy negative associations between EL, PW, and the OC of ASHA workers. Nevertheless, OV and perceived social worth (PSW) emerged as significant moderators. More precisely, elevated levels of PSW and OV mitigated the adverse effects of PW and EL on the OC of ASHA workers.
摘要:
印度认可的社会健康活动家(ASHA)是这项研究的对象,探讨了情绪劳动(EL)与不稳定工作环境之间的复杂关系,以及这些关系如何影响组织承诺(OC)。该研究还研究了组织良性(OV)和感知的社会价值如何介导不稳定工作(PW)之间的关系,EL,和OC。这项研究包括来自各种医疗机构的N=467名ASHA人员的总样本量。使用层次回归分析来观察使用Hayes过程宏的调节作用。研究结果表明,EL,PW,和ASHA工人的OC。然而,OV和感知社会价值(PSW)成为重要的主持人。更确切地说,PSW和OV水平升高减轻了PW和EL对ASHA工人OC的不利影响。
公众号