关键词: Delegation Nurse Satisfaction Work environment Workload

来  源:   DOI:10.1186/s12912-024-02075-9   PDF(Pubmed)

Abstract:
BACKGROUND: Nurses\' satisfaction has an impact on organizational and patient outcomes. Integrated care system in South Korea was established in 2015 to improve care quality and decrease caregiving burden. Since then, nurses\' satisfaction has increased due to an increase in nursing staffing. However, besides nurse staffing, various work environments still affect nurse satisfaction.
METHODS: Individual online surveys were conducted with participants to determine their personal characteristics, work environments, and hospital characteristics. We used mixed-effects linear regression equation contained both fixed and random effects.
RESULTS: This study included 2,913 nurses from 119 hospitals. Their average job satisfaction was less than 6 points out of 10 points. Age, shift type, perceived workload, and delegation criteria were significant factors influencing nurses\' satisfaction. There was no significant factor among hospital characteristics. The satisfaction level of nurses was high for no-night rotating shift, low perceived workload, and clear delegation criteria.
CONCLUSIONS: Nurses\' satisfaction is affected by several work environmental factors. Low nurse satisfaction has a substantial impact on both patients and nurses. Therefore, nurse managers and hospitals should determine factors influencing their satisfaction and develop strategies to improve their satisfaction.
摘要:
背景:护士的满意度对组织和患者的预后有影响。韩国于2015年建立了综合护理系统,以提高护理质量并减轻护理负担。从那以后,由于护理人员配置的增加,护士的满意度有所提高。然而,除了护士人员配备,各种工作环境仍然影响护士满意度。
方法:对参与者进行个人在线调查,以确定他们的个人特征,工作环境,医院特色。我们使用包含固定效应和随机效应的混合效应线性回归方程。
结果:这项研究包括来自119家医院的2,913名护士。他们的平均工作满意度在10分中不到6分。年龄,shifttype,感知的工作量,和委派标准是影响护士满意度的重要因素。医院特征中没有显著因素。护士对不夜班轮班的满意度较高,低感知工作量,和明确的授权标准。
结论:护士的满意度受几个工作环境因素的影响。低护士满意度对患者和护士都有重大影响。因此,护士管理者和医院应确定影响他们满意度的因素,并制定提高他们满意度的策略。
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