UNASSIGNED: This is a cross-sectional study conducted in March-April 2022 amongst doctors and nurses in the ED using a self- administered questionnaire on the staff.
UNASSIGNED: There were 51 respondents in this study comprising 35.3% doctors and 64.7% nurses. Most (72.5%) of the respondents have been victims of workplace violence and 86.2% experienced verbal abuse. Patient relatives make up a majority (83.8%) of the perpetrators of the violence, with lack of communication (41.2%) making up the majority of the perceived reason for the assault. Most of the victims did not make any report about the incident (86.5%). There was a significant relationship between the occurrence of workplace violence and the category of healthcare professionals.
UNASSIGNED: Workplace violence is common in the accident and emergency department and nurses are the worst affected. Most victims do not report the incident. Hospital administrators and managers should put policies, deterrents and strategies, such as training on communication skills and an improved reporting system to prevent violence against healthcare workers.
这是在2022年3月至4月在ED的医生和护士中进行的一项横断面研究,使用对工作人员的自我管理问卷。
这项研究中有51名受访者,其中35.3%的医生和64.7%的护士。大多数(72.5%)的受访者是工作场所暴力的受害者,86.2%的人遭受过口头虐待。患者亲属占暴力肇事者的大多数(83.8%),缺乏沟通(41.2%)构成了攻击的大部分感知原因。大多数受害者没有对此事件做出任何报告(86.5%)。工作场所暴力的发生与医疗保健专业人员的类别之间存在显着关系。
■工作场所暴力在事故和急诊科很常见,护士受到的影响最严重。大多数受害者不报告该事件。医院管理者应该把政策,威慑和战略,例如沟通技巧培训和改进报告系统,以防止对医护人员的暴力行为。