关键词: coping responses female employees grounded theory sexual harassment shame silence

来  源:   DOI:10.3389/fpsyg.2024.1374188   PDF(Pubmed)

Abstract:
UNASSIGNED: Sexual harassment is a significant problem in workplaces all over the world. Women\'s reactions to sexual harassment are influenced by various factors. The aim of the current study was to investigate how women respond sexual harassment in the retail clothing industry.
UNASSIGNED: In-depth face-to-face interviews were conducted with 16 women aged 23-44 years (mean 29.18 years) employed for at least 3 years in clothes shops in Shiraz, Iran. A grounded theory approach was used to analysis the data and raise hypotheses.
UNASSIGNED: The main perpetrators of sexual harassment for female saleswomen were male customers. The women experienced conflict-induced stimulation (core phenomenon) when they were faced with sexual harassing behaviors (causal conditions). Such stimulation prompted three types of coping strategies: silence, avoidance, or confrontation. Intervening factors like the characteristics of the Iranian society (including family mores, state-imposed hijab regulations, patriarchal culture, educational system, and regulatory monitoring) and contextual factors (including individual and environmental factors and particularly employer expectations) were found to influence the selection of strategies used as well as their potential consequences in challenging situations.
UNASSIGNED: The current study used a grounded theory approach to produce an explanatory storyline that can be tested. Sexual harassment induces conflict-induced stimulation and responses are influenced by intervening conditions, contextual factors, selected strategies, and the perceived consequences of the response. The findings of the grounded theory study suggest that there are negative consequences, particularly in terms of lack of employer support and losing one\'s job, shame, and family disapproval which act as barriers for female saleswomen to counteracting sexual harassment from male customers. Such an understanding can also be applied to develop educational policies to support women as well as ameliorate the prevalence of this essentially illegal problem.
摘要:
性骚扰是世界各地工作场所中的一个重大问题。女性对性骚扰的反应受到各种因素的影响。本研究的目的是调查女性如何应对零售服装行业的性骚扰。
对16名年龄在23-44岁(平均29.18岁)在设拉子服装店工作至少3年的女性进行了深入的面对面访谈,伊朗。采用扎根理论的方法分析数据并提出假设。
女售货员性骚扰的主要肇事者是男性顾客。当妇女面临性骚扰行为(因果条件)时,她们经历了冲突引起的刺激(核心现象)。这种刺激引发了三种类型的应对策略:沉默,回避,或对抗。干预因素,如伊朗社会的特征(包括家庭习俗,国家实施的头巾条例,父权文化,教育系统,和监管监测)和环境因素(包括个人和环境因素,特别是雇主的期望)被发现会影响所使用策略的选择及其在具有挑战性的情况下的潜在后果。
当前的研究使用了一种扎根的理论方法来产生可以测试的解释性故事情节。性骚扰会引起冲突引起的刺激,而反应会受到干预条件的影响,上下文因素,选定的战略,以及反应的感知后果。扎根理论研究的结果表明,有负面后果,特别是在缺乏雇主支持和失去工作方面,羞耻,和家庭不赞成,这成为女性推销员抵制男性顾客性骚扰的障碍。这种理解也可以用于制定教育政策,以支持妇女,并改善这一基本上非法的问题的普遍性。
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