METHODS: A group of clinicians with expertise in process and quality improvement created a protocolised analytic plan for rapid response event review, piloted and then iteratively optimised a systematic process which was applied to all subsequent cases to be reviewed.
RESULTS: Hospitalist reviewers were recruited and trained in a methodical approach. Each reviewer performed a chart review to summarise RRT events, and collect specific variables for each case (coding). Coding was then reviewed for concordance, at monthly interdisciplinary group meetings and \'Action Items\' were identified and considered for implementation. In any 12-month period starting in 2021, approximately 12-15 distinct cases per month were reviewed and coded, offering ample opportunities to identify trends and patterns.
CONCLUSIONS: We have developed an innovative process for ongoing review of RRT-Code events. The review process is easy to implement and has allowed for the timely identification of high value improvement opportunities.
方法:一组在流程和质量改进方面具有专业知识的临床医生为快速响应事件审查制定了一个规范的分析计划,试点,然后迭代优化一个系统的过程,应用于所有后续案例进行审查。
结果:以有条理的方法招募和培训医院评审员。每个审阅者都进行了图表审阅以总结RRT事件,并为每个案例收集特定的变量(编码)。然后对编码进行了一致性审查,在每月的跨学科小组会议和“行动项目”中,确定并考虑实施。从2021年开始的任何12个月期间,每月大约有12-15个不同的病例进行审查和编码,提供充足的机会来识别趋势和模式。
结论:我们开发了一种创新流程,用于持续审查RRT-Code事件。审查过程易于实施,并且可以及时识别高价值的改进机会。