METHODS: Semi-structured interviews took place with eleven professionals working in or in conjunction with a Sexual Assault Referral Centre (SARC) in Southeast England, which were subsequently analysed using inductive thematic analysis.
RESULTS: Five themes were identified exploring SARC staff\'s experiences with (i) communication breakdowns with external services; (ii) delivering support in an underfunded system; (iii) tailoring support to survivors\' needs; (iv) the Criminal Justice System fails victims of sexual assault; and (v) reckoning with burnouts and vicarious trauma.
CONCLUSIONS: Significant gaps in UK service provision for sexual assault victims are identified, particularly within the criminal justice system, where legal and investigative processes are cited as retraumatizing. The results emphasize the urgency of enhanced training, coordination, resources, and trauma-informed practices across organizations to better serve victims and support overwhelmed providers. Prioritizing systemic improvements is crucial to address the complex needs of both victims and service professionals.
方法:与英格兰东南部的性侵犯转介中心(SARC)工作或与之合作的11名专业人员进行了半结构化访谈,随后使用归纳主题分析进行了分析。
结果:确定了五个主题,探讨了SARC员工在以下方面的经验:(i)与外部服务的沟通中断;(ii)在资金不足的系统中提供支持;(iii)根据幸存者的需求量身定制支持;(iv)刑事司法系统使性侵犯的受害者失败;(v)考虑倦怠和替代创伤。
结论:确定了英国为性侵犯受害者提供服务的重大差距,特别是在刑事司法系统中,法律和调查程序被称为再创伤。结果强调了加强培训的紧迫性,协调,资源,以及跨组织的创伤知情实践,以更好地为受害者服务并支持不堪重负的提供者。优先考虑系统改进对于满足受害者和服务专业人员的复杂需求至关重要。