Abstract:
Workplace violence experienced by healthcare providers (HCPs) in Sudan has gone viral, driving many HCPs outside the country. Globally, HCPs have accepted workplace violence as a phenomenon integral to their clinical work, causing an underreporting of incidents. This study reviews the causes and explores solutions for the phenomenon. Search strategies were conducted using internet sources including PubMed, Embase, Google Scholar, and Cochrane. References to Sudan were limited to HCPs in public healthcare facilities. A descriptive analysis was conducted on the global status of workplace violence toward HCPs. Future interventions were examined and discussed considering Sudan\'s circumstances. Results showed the \"pandemic\" nature of the phenomenon. Workplace violence contributes to the deterioration of the quality and efficiency of the healthcare system with consequences for effective healthcare delivery. It is concluded that a multiapproach intervention needs to be integrated to circumvent the standing multifactorial situation. Statutory actions are needed towards the widespread violence and impunity. Workplace organizational procedures are needed to address the patient\'s needs that overwhelm scarce resources. Robust educational efforts are recommended by HCP training bodies, the media, and other stakeholders to improve the doctor/patient relationship.
摘要:
苏丹医疗保健提供者(HCP)经历的工作场所暴力已经风靡一时,在国外驾驶许多HCP。全球范围内,HCP已将工作场所暴力视为其临床工作不可或缺的现象,导致事件漏报。本研究回顾了原因并探讨了该现象的解决方案。搜索策略是使用包括PubMed在内的互联网资源进行的,Embase,谷歌学者,还有Cochrane.对苏丹的引用仅限于公共医疗机构中的HCP。对针对HCP的工作场所暴力的全球状况进行了描述性分析。考虑到苏丹的情况,对未来的干预措施进行了审查和讨论。结果显示了“大流行”现象的性质。工作场所暴力导致医疗保健系统的质量和效率下降,从而影响有效的医疗保健服务。结论是,需要整合多种方法的干预措施,以规避现有的多因素情况。需要对普遍存在的暴力和有罪不罚现象采取法定行动。需要工作场所组织程序来解决患者的需求,这些需求压倒了稀缺资源。HCP培训机构建议采取强有力的教育措施,媒体,和其他利益相关者,以改善医患关系。