Abstract：
Capability maturity models have been developed and are widely used within healthcare aiming to assess the degree of digitization of the organization, but empirical assessments of the models themselves has been undertaken infrequently. We present a mixed-method approach to assessing a novel health capability maturity model developed by a state government responsible for the management of 86 health services. The approach was designed to be suitable for system level assessment of services and pooled the wisdom and experience of subject matter experts and key stakeholders using a combination of survey and interviews to test and tune the proposed assessment approach and parameters. We applied the approach to assess the target capability model across a number of public health services in Victoria, Australia. The result showed sufficient validity to be able to generate recommendations for further improvement of the capability model and the assessment approach to enable broader application within Australia.
摘要：
已经开发了能力成熟度模型，并在医疗保健中广泛使用，旨在评估组织的数字化程度，但对模型本身的实证评估很少进行。我们提出了一种混合方法，用于评估由负责管理86项卫生服务的州政府开发的新型卫生能力成熟度模型。该方法旨在适用于系统级服务评估，并利用调查和访谈相结合的方式，汇集了主题专家和主要利益相关者的智慧和经验，以测试和调整拟议的评估方法和参数。我们应用该方法评估了维多利亚州许多公共卫生服务的目标能力模型，澳大利亚。结果显示出足够的有效性，能够为进一步改进能力模型和评估方法提供建议，以在澳大利亚范围内更广泛的应用。
