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Abstract：
Drawing on previous literature on dynamic capability view (DCV), we examine the effects of data analytics capabilities (BDAC) on organizational ambidexterity and the paradoxical tensions between exploration and exploitation in the Malaysian banking sector. Although banks are often considered as mature commercial organizations, they are not free of issues concerning technological advancement and organizational changes for long-term competitiveness. Through statistical analysis by using data from 162 bank managers in Malaysia, it is confirmed that BDAC positively influences the two contradictory aspects of organizational ambidexterity (i.e., explorative dynamic capabilities and exploitative dynamic capabilities), and explorative dynamic capabilities also mediate the positive relationship between BDAC and exploitative marketing capabilities. The findings provide meaningful insights to researchers and bank managers on how to obtain sustainable competitive advances in the current digital era.
摘要：
借鉴先前关于动态能力视图(DCV)的文献，我们研究了数据分析能力（BDAC）对组织灵巧性的影响，以及马来西亚银行业勘探与开发之间的矛盾紧张关系。尽管银行通常被认为是成熟的商业组织，他们并非没有关于技术进步和组织变革以获得长期竞争力的问题。通过使用马来西亚162名银行经理的数据进行统计分析，证实了BDAC对组织灵巧性的两个矛盾方面有积极的影响(即，探索性动态能力和剥削性动态能力)，探索性动态能力也调解了BDAC与剥削性营销能力之间的正相关关系。这些发现为研究人员和银行经理提供了有关如何在当前数字时代获得可持续竞争进步的有意义的见解。
