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Abstract：
More and more cities are evolving towards the smart city concept, which brings about a tangible effect of raised life quality levels. This is confirmed by the satisfaction of inhabitants with the introduced smart solutions. It is their opinion on this issue that is crucial, as they are the main beneficiaries of these measures. This article presents a case study of a medium-sized city, which illustrates the smart city issue from an inhabitants\' perspective. An analysis of objective indices classifies a city as smart, and it is included in European lists of smart cities. It is interesting, however, to see how the inhabitants themselves assess the city in the context of the smart solutions in place. Are they relevant to them? Has the quality of life increased? Are they satisfied with the individual aspects of city functioning? What solutions are they awaiting? What areas require changes? The involvement of inhabitants and the public participation level were also assessed. The questionnaire survey results indicated whether the city can be classified as a smart city of the future and identified the spheres of the city\'s activities that need improvement. The main conclusions are that inhabitants have a positive perception of a city\'s smart services provided that their implementation results in an enhanced quality of life. At the same time, even though inhabitants are aware of the smart services introduced, they do not fully use them, which may be due to their low attractiveness, a lack of promotion on the part of the city, or a lack of equipment readiness.
摘要：
越来越多的城市正在朝着智慧城市的概念发展，这带来了提高生活质量水平的切实效果。居民对引入的智能解决方案的满意度证实了这一点。他们对这个问题的意见至关重要，因为他们是这些措施的主要受益者。本文以一个中型城市为例，这从居民的角度说明了智慧城市问题。对客观指标的分析将城市分类为智能城市，它被列入欧洲智慧城市名单。这很有趣,然而,看看居民自己如何在智能解决方案到位的背景下评估城市。他们与他们相关吗？生活质量提高了吗？他们对城市功能的各个方面感到满意吗？他们在等待什么解决方案？哪些领域需要改变？还评估了居民的参与和公众参与水平。问卷调查结果表明，该城市是否可以被归类为未来的智慧城市，并确定了该城市需要改进的活动领域。主要结论是，居民对城市的智能服务有积极的看法，前提是其实施可以提高生活质量。同时,即使居民知道引入的智能服务，他们没有充分利用它们，这可能是由于他们的吸引力低，这个城市缺乏晋升，或缺乏设备准备。
