PDF(Pubmed)
Abstract：
Introduction: Handover is a key factor in the continuity of care and is the most vital communication means among nurses. Using an identical method for this can enhance the quality of the handover. Objective: To evaluate the effect of a shift reporting training program using the Situation, Background, Assessment, Recommendation tool on nurses\' knowledge and practice and their perception of shift handoff communication in noncritical departments. Methods: A quasiexperimental research design. The study was held in noncritical departments on 83 staff nurses. Researcher used a knowledge questionnaire, an observation checklist, and two perception scales were used to collect data. Statistical data analysis was performed with SPSS using descriptive, chi-square or Fisher exact tests, correlation coefficient, multiple linear regression model. Results: Nurses varied in age from 22 to 45 years old, with 85.5% of them being female. After the intervention, their knowledge rose from 4.8% to 92.8% (p < .001), the adequate practice reached 100%, and their perception of the process had significant improvement (p < .001). Using multivariate analysis, the study involvement was the main significant independent positive predictor of nurses\' knowledge and scores, and these latter were positive predictors of their perception. Conclusion: Using the shift work reporting method had a significant effect among the study participants using Situation, Background, Assessment, and Recommendation tool and improved their knowledge, practice and perception of shift handoff communication.
摘要：
简介：交接是护理连续性的关键因素，是护士之间最重要的沟通手段。为此使用相同的方法可以提高切换的质量。目标：使用“情境”评估轮班报告培训计划的效果，背景,评估,关于护士知识和实践的推荐工具及其对非关键部门交接班沟通的看法。方法:采用准实验研究设计。该研究在非关键部门对83名护士进行。研究人员使用了知识问卷，观察检查表,并使用两个感知量表收集数据。使用SPSS进行统计数据分析，使用描述性，卡方或Fisher精确检验，相关系数，多元线性回归模型。结果：护士年龄从22岁到45岁不等，其中85.5%是女性。干预之后,他们的知识从4.8%上升到92.8%(p<.001)，充分的实践达到了100%，他们对过程的感知有了显著的改善(p<.001)。使用多变量分析，研究参与是护士知识和分数的主要显著独立正向预测因子，后者是他们感知的积极预测因子。结论：使用轮班工作报告方法在使用情境的研究参与者中有显著的效果，背景,评估,和推荐工具，并提高了他们的知识，换档切换通信的实践和感知。
