Abstract：
SBAR (Situation, Background, Assessment, Recommendation) is a tool for standardizing and improving interprofessional communication. This study aims to explore the impact of SBAR in healthcare professionals\' wellbeing, through concepts such as job satisfaction, engagement, resilience, and job performance, in the internal medicine unit of a university hospital in the province of León (Spain). This is an observational, descriptive, longitudinal case study with a pre- and post-intervention approach. Questionnaires were distributed to a group of doctors, nurses, and healthcare assistants before and after the implementation of the SBAR tool in the ward. The use of SBAR was monitored to ensure staff compliance. Data statistical analysis was performed using the SPSS program. Resilience levels increased significantly post-intervention. Job satisfaction and engagement levels remained neutral, slightly decreasing post-intervention. Besides\' being a useful tool to improve communication, SBAR was effective in improving resilience among staff. Several aspects related to hospital management may have had an impact on job satisfaction and engagement results.
摘要：
SBAR(情况，背景,评估,建议）是规范和改善跨专业交流的工具。本研究旨在探讨SBAR对医疗保健专业人员福祉的影响，通过工作满意度等概念，订婚,弹性，和工作表现，在莱昂省（西班牙）的一所大学医院的内科部门。这是一个观察,描述性,描述性采用干预前后方法的纵向案例研究。问卷分发给一组医生，护士,以及在病房实施SBAR工具前后的医疗助理。对SBAR的使用进行了监测，以确保员工遵守。使用SPSS程序进行数据统计分析。干预后弹性水平显著增加。工作满意度和参与度保持中立，干预后略有下降。除了成为改善沟通的有用工具之外，SBAR有效地提高了员工的韧性。与医院管理相关的几个方面可能对工作满意度和敬业度结果产生了影响。
