PDF(Pubmed)
Abstract：
This study aims to investigate the effects of work-life balance, work environment, and reward and compensation on employee retention in Malaysia. A total of 400 questionnaires were collected online from employees within the service industry in Malaysia. Partial least square structure equation modeling was used to test the model and hypotheses. The results reveal that work-life balance and work environment had a strong positive effect on employee retention, but reward and compensation had a much stronger positive effect on employee retention. This research provides unique theoretical contributions by investigating these factors in the midst of the COVID-19 outbreak as components of the reciprocal process between employee and employer, and their effects on employee retention. This study also provides vital insights to business organizations to consider designing effective employee retention plans for a successful business.
摘要：
这项研究旨在调查工作与生活平衡的影响，工作环境,以及保留马来西亚员工的奖励和补偿。总共从马来西亚服务行业的员工那里收集了400份调查问卷。采用偏最小二乘结构方程模型对模型和假设进行检验。结果表明,工作-生活平衡和工作环境对员工留任有很强的正向影响,但奖励和补偿对员工留任有更强的积极影响。这项研究通过调查COVID-19爆发期间的这些因素作为雇员和雇主之间互惠过程的组成部分，提供了独特的理论贡献，以及它们对员工留用的影响。这项研究还为商业组织提供了重要的见解，以考虑为成功的企业设计有效的员工保留计划。
